Chipotle Mexican Grill
2760 Mowry Ave, Fremont
(510) 791-8411
Recent Reviews
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2+ hrs left until store closes and no guacamole, no chips, no cheese. Gotta do better.
Got the order wrong from Doordash.
Missing ingredients from a clear list from the order at 7.30pm on a Thursday night. Ran out of items or just didn't care??!!
Food: 1
Service: 1
I came to the store two hours before closing, and they were already out of beans, fajitas, and salsas. The staff showed no intention of restocking or even cared about the issue. Really disappointing service! It’s never a good time to come to this Chipotle, they are always out of stock for most of the items.
Atmosphere: 1
Food: 1
Service: 1
They always only accept cash at night. Pathetic service, just looking at their faces when you arrive at 9:30 p.m. They never have water in the dispensers. Several times they don't have all the condiments. They're not nice to us customers. I'm tired of seeing these people's looks of contempt when I come to pay for food. I think they're too young to know what customer service is. Every time I come here, something always happens. They never have napkins or anything.
Great food, pls make Chipotle overseas
Atmosphere: 5
Food: 5
Service: 5
Chipotle is usually my go-to, but today’s experience was so disappointing. When I was ordering, the server at the meat station kept saying he couldn’t hear me, even though I was speaking loudly enough that everyone behind me could hear. This didn’t happen to my boyfriend or the person behind us, and honestly, I felt like I was speaking louder than both of them. The girl at the start of the line and the cashier had no trouble hearing me, so I’m not sure what was going on with this guy. On top of that, the cashier seemed rushed, and when we asked for two cups, he handed us one and turned away immediately even when I tried to talk to him again. The portion sizes have improved, but the service really needs work. If your server can’t hear the customers maybe turn off the music?
Atmosphere: 1
Food: 3
Service: 1
My recent experience at Chipotle was a bit disappointing. The bowl I ordered, which included white rice, fajitas, black beans, chicken, mild tomato, lettuce, corn, medium green, hot red, sour cream, and cheese, was tasty overall. However, I was surprised to find a whole tomato with its top, head, and tail still attached in the container, making it hard to read the label and enjoy the meal properly. It felt like an oversight that detracted from the experience. The food quality was good otherwise, but this unusual addition left me a bit puzzled. Hopefully, they can be more careful with food preparation in the future!
Very unprofessional crew. They skimp on quantity all the time
Avoid this location
Atmosphere: 4
Food: 3
Service: 1
Food is tasty but not worth the money. Portion size is so less, you are hungry after eating.
I ordered online, everything was correct and delicious
Restaurantji Recommends
UPDATE: DO NOT COME HERE ON TUESDAY AND WEDNESDAY
I ordered for a bowl with honey chicken and extra steak, I asked honey chicken first then I asked for extra steak, the portion is extremely small, doesn’t even fill one single scoop. I have been to this place for many times, this is the first time I got such petty portion, it is unacceptable. After I finish the order, nobody wants to pack for me, and no receipt as well.
Update: I came to this store again and the same person helped me, and she gave me save litter portion of chicken without even asking for what kind of protein I want. TERRIBLE SERVICE!
Atmosphere: 1
Food: 1
Service: 1
The young workers here are not listening properly while making the food - too much hurry and erratic service
Atmosphere: 1
Food: 3
Service: 1
This is worst chipotle location in Fremont. They never have ingredients. They give so less food and even the guacamole is js cubed avacados
Atmosphere: 1
Food: 1
Service: 1
One of the worst chipotles. Always out of stuff. Staff super rude!!
Atmosphere: 2
Food: 3
Service: 1
My order was incomplete and I did not notice I didn’t have my guacamole until it was I was at work and could not return to get it when I called. There was no live person. You could only place your order to go online. But they made sure to upsale chips salsa and a drink. I’ll try for my guacamole tomorrow, even though I don’t need it because I’m not buying lunch there
Atmosphere: 4
Food: 5
Service: 2
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