Just as I thought they have improved, they have gone back to their old bad self. Cold food from tortilla onward. Untrained food server. Stringy hard beef. Un chewable and tasteless.
Atmosphere: 1
Food: 1
Service: 1
ALin
needs more staff to clean I felt embarassed taking someone here and had to do a basic wipe of the table. trash overfilled food on tables/stains/the ground.
offer me a discount next time if you want us to clean and dine in
apeksha patel
Best chipotle in neighbourhood.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Bowl
Pray
This one is like 2 dollars more than other chipotles
Atmosphere: 1
Food: 1
Service: 1
White Bird
The server was handling meat for the previous customers with the same gloves on and I wanted to order vegetarian burritos. I requested him to change his gloves. He shrugged and proceeded to warm up the tortillas. I asked him to change it again, he shrugged and proceeded to pull out the warm burritos. For a third time, I asked him politely to do it before he made the burritos. He expressed his displeasure, changed the gloves, gave me half the quantity of rice and beans as compared to every other customer before us and continued to add the salsa. I said I wanted fajitas and he said it will take another 5-10 minutes. He said you can add the other stuff. I canceled the order and left. There was obvious cross contamination and the server cared a less
Atmosphere: 2
Food: 1
Service: 1
Mehdi Ghajari
Surprised they are still in business with such a crapy food, portion, and customer service.
Atmosphere: 1
Food: 1
Service: 1
Chenxing Zhang
Someone took my meal before my arrival. The lady at pick up counter helped me redo one. I highly recommend to ask customer to show the email confirmation in order to pick up. Otherwise, it will keep happening that wrong person picked the wrong meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Dawn Grunert
4 recent visits here. I have had to wait 15 minutes for certain meats and sometimes guacamole because they weren’t done. Today I had to wait. The beef brisket was burnt. It was dry and crunchy. Their portions are getting smaller. I spent over $30. For a bowl and a burrito very disappointing to take it home and taste burnt meat
Atmosphere: 3
Food: 2
Service: 2
Michael Nguyen
Not much of a line. Probably because you're going to get skimped on and rushed even with no one behind you.
I paid for double steak but maybe got 2oz of steak. I paid $20 for a bowl of rice and beans. Their profit margins must be crazy.
All the tables were dirty and gross too. Would never come back here.
Atmosphere: 1
Food: 1
Service: 1
Ruben Chavez
Just had the best service from Benjamin at the auto mall location, in fremont.. he was alone on the line and handled everything well (Which shouldn’t have happened) even with a line of customers that was a decent amount. Thankyou benjamin for your great service and professionalism.. keep working hard! we’ll see you again!?
Service: 5
Gaya Jalilov
Ordered Burrito bowl it was delivered like half portion, and without half of the stuff i added on it and no cheese which added too. Terrible.
Service: 1
Chase Allen
This location is stingy AF. I asked for more because the server was only scooping up half full of each item and then said he will have to charge me extra if I want more. What I got is less than other chipotle locations. Will definitely not come back to this location again. I was about to just walk out and he could throw the order I started away cause I was really appalled by the service. Plus it is dirty and messy inside with dirty tables.
Atmosphere: 2
Food: 1
Service: 1
G G.
If you’re okay with small portions, then come here. I don’t understand why Chipotle doesn’t make the bowls smaller since their employees are going to skimp on giving food anyway. It’s almost like they literally count each piece of chicken, cheese, or vegetable that they give you.
Just as I thought they have improved, they have gone back to their old bad self. Cold food from tortilla onward. Untrained food server. Stringy hard beef. Un chewable and tasteless.
Atmosphere: 1
Food: 1
Service: 1
needs more staff to clean I felt embarassed taking someone here and had to do a basic wipe of the table. trash overfilled food on tables/stains/the ground.
offer me a discount next time if you want us to clean and dine in
Best chipotle in neighbourhood.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Bowl
This one is like 2 dollars more than other chipotles
Atmosphere: 1
Food: 1
Service: 1
The server was handling meat for the previous customers with the same gloves on and I wanted to order vegetarian burritos. I requested him to change his gloves. He shrugged and proceeded to warm up the tortillas. I asked him to change it again, he shrugged and proceeded to pull out the warm burritos. For a third time, I asked him politely to do it before he made the burritos. He expressed his displeasure, changed the gloves, gave me half the quantity of rice and beans as compared to every other customer before us and continued to add the salsa. I said I wanted fajitas and he said it will take another 5-10 minutes. He said you can add the other stuff. I canceled the order and left.
There was obvious cross contamination and the server cared a less
Atmosphere: 2
Food: 1
Service: 1
Surprised they are still in business with such a crapy food, portion, and customer service.
Atmosphere: 1
Food: 1
Service: 1
Someone took my meal before my arrival. The lady at pick up counter helped me redo one. I highly recommend to ask customer to show the email confirmation in order to pick up. Otherwise, it will keep happening that wrong person picked the wrong meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
4 recent visits here. I have had to wait 15 minutes for certain meats and sometimes guacamole because they weren’t done. Today I had to wait. The beef brisket was burnt. It was dry and crunchy. Their portions are getting smaller.
I spent over $30. For a bowl and a burrito very disappointing to take it home and taste burnt meat
Atmosphere: 3
Food: 2
Service: 2
Not much of a line. Probably because you're going to get skimped on and rushed even with no one behind you.
Atmosphere: 3
Food: 3
Service: 2
Excellent customer service here every visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
I paid for double steak but maybe got 2oz of steak. I paid $20 for a bowl of rice and beans. Their profit margins must be crazy.
All the tables were dirty and gross too. Would never come back here.
Atmosphere: 1
Food: 1
Service: 1
Just had the best service from Benjamin at the auto mall location, in fremont.. he was alone on the line and handled everything well (Which shouldn’t have happened) even with a line of customers that was a decent amount. Thankyou benjamin for your great service and professionalism.. keep working hard! we’ll see you again!?
Service: 5
Ordered Burrito bowl it was delivered like half portion, and without half of the stuff i added on it and no cheese which added too. Terrible.
Service: 1
This location is stingy AF. I asked for more because the server was only scooping up half full of each item and then said he will have to charge me extra if I want more. What I got is less than other chipotle locations. Will definitely not come back to this location again. I was about to just walk out and he could throw the order I started away cause I was really appalled by the service. Plus it is dirty and messy inside with dirty tables.
Atmosphere: 2
Food: 1
Service: 1
If you’re okay with small portions, then come here. I don’t understand why Chipotle doesn’t make the bowls smaller since their employees are going to skimp on giving food anyway. It’s almost like they literally count each piece of chicken, cheese, or vegetable that they give you.
Atmosphere: 4
Food: 4
Service: 3
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