Domino's Pizza

38487 Fremont Blvd #251, Fremont
(510) 494-8094

Recent Reviews

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Shobhit Sharma

Food had bacon even when I ordered without bacon specifically!!

Atmosphere: 1

Food: 1

Service: 1

Simon Lee

Food was out for delivery for 45 minutes. Pizza arrived lukewarm.

Food: 1

Service: 1

Aditya Padala

This place makes the worst pizza. Never going to order from here

Atmosphere: 2

Food: 1

Service: 3

Cliff “C”

This location is good for to-go orders. My food was ready when I arrived. Two hand tossed medium pizzas 🍕 and garlic bread bites

Atmosphere: 2

Food: 4

Service: 4

Lacey Diket

The salsa was flavorful.

Krishna Pullakandam

Food: The pizza could have used a bit more tomato sauce, as it tasted somewhat dry.

Service: Had to wait more than 20 minutes. It’s understandable though, since it was a busy Friday evening.

Atmosphere: No complaints — the place was clean, and the seating bench made the wait more comfortable.

Atmosphere: 4

Food: 2

Service: 3

satinath mukhopadhyay

They served me wrong pizza. Instead of veggie pizza i ordered they gave me pepperoni pizza. After complaining at Domino’s customer service they just sent an automated email no action taken

Atmosphere: 1

Food: 1

Service: 1

Jose Garcia

Never received my order on door dash but they said they delivered it it was not true will never buy from this place again

Atmosphere: 1

Food: 1

Service: 1

Shashikiran Prasannamurthy

Inexperienced staff in this store. They are rude and disrespectful, period.

They don’t have any clue on how to do business. I only had positive experience with dominos so far, but this store inverted my whole experience in one order.

Try other dominos (one in grimmer) that’s way better than this clown shop.

Atmosphere: 1

Service: 1

Adit Parikh

Traveling the country and this is one of the worst dominos ive been to. Staff sucks and is rude. Pizza was delayed. They ask for your order number because they cant read names or something.

Atmosphere: 1

Food: 1

Service: 1

Ali M

I placed an order at this store by mistake at 9:16 and called the store immediately they finally answered at 9:20 after three calls and then put me on hold. At 9:20 when Mike answered the call he was very rude and told me he could not cancel the order because it was ready - I know he was lying. I told him I live an hour away and it was placed by mistake and he refused. He said you can come pick it up, I mean honestly asking. A customer to drive an hour to pick up a pizza that this owner does not want to cancel was ridiculous. I asked him if I do t pick it up what will he do with the food since he is hell bent on charging me, he said he will throw it out. I will complain to corporate and make sure that this gets resolved. I have screen shots of my order and phone calls that I’ve added to this review and also complained to corporate.

Please DO NOT go to this store since these people are crooks and have no understanding of customer service. Also, if your pizza is not ready in 4 minutes ask for your money back since apparently my order was ready in 4 mins as per this lying manager Mike.

Atmosphere: 1

Food: 1

Service: 1

Rishabh Rais

This was by far the WORST experience I have ever had at any Domino's EVER, and I have been eating Domino's for ages. So let me give you all the details. I place an order at 1:19 pm and schedule it for pickup at 3 pm.
I place another order at 1:23 pm and schedule it for pickup at 3 pm as well. I reach the store at 3:00 pm sharp and ask the attendant (named Elaina, I think) for my food while telling her my name. Her response: Tell me the order number.
I have never been asked that before, so I asked her where to look for the order number because I am looking at my domino's app, and I do not see it on my screen. Instead of telling me politely she yells at me that I should look at my email. wow. ok, so I check my email, and I tell her It's order number 13 and 14.
Elaina: #13 is ready. and #14 will be another 25-30 minutes.
Me: Both the orders are scheduled for pickup at 3, and the tracker says they are ready as well.
Elaina: You just ordered it. It will take time to make your order.
Me: No, I ordered it more than 90 minutes ago, and I scheduled it for 3 pm. I have my party for which I need this food at 3 pm.
Elaina: I don't care. Food is not ready. I am working alone and you should order on time.
Me (extremely disappointed and annoyed by the worst customer experience ever): Ok, Can you please give me #13?
Elaina: It's not ready yet. It is still in the oven.
At this point, I am losing my patience with her attitude, but I do not want to spoil my mood on my daughter's birthday, so I walk away and drop off my kids (who are waiting in the car) and the cake.
I come back 30 minutes later at 3:30 pm to pick up my food, and take it to the venue (which is 3-4 minutes away from Dominos)
Now let's talk about the quality of food.
One of the pizzas I ordered was 1 large with ham on left half and pepperoni on the right half. What do I get? 1 large pizza with cheese on left half and pepperoni on the right. No ham?
Another pizza I ordered was a thin crust cheese pizza with pineapple topping. What do I get? Exactly that pizza except it's 1 piece. No cuts at all.
Moreover, all the food from order #13 was ice-cold, while the items from order #14 was edible.
I was genuinely ashamed to serve that food on my daughter's birthday.
The quality of service and food was absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Abhay Shah

I think the people working there are competing to be the rudest dominos, and given the hard work they are doing at it, I am confident they will win.

Absolute worst customer service.

Atmosphere: 1

Food: 1

Service: 1

Deepika Vinjamoor

Ordered delivery for Pre-K kids birthday. The orders were booked but the store was still able to get the order in time. Much appreciated.

Jennie Retana

The staff at this place are not trained to work with the public, I spent more than 10 minutes waiting to be attended, I love Domino's Pizza, but this store has poorly educated workers attached a photo of the workers of the moment.

Atmosphere: 1

Food: 1

Service: 1

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