Nice clean spot. Although the waffle is a bit too soft and sweet 🤣
Katrina
Their electronic menus weren’t working so you can’t see what they have. Their physical menus don’t list descriptions. Too few employees to even help me.
Lisa H
Rating the Fremont location here - Overall, our drinks were fine. The servers were friendly enough. I'm giving this location a 3.5 to 4 star review bc the music was so loud, and along with the blenders going on, the servers got our drinks all wrong bc they couldn't hear us. We had to repeat and shout at one another. Though it's not as customer friendly and it may be an extra upfront cost for the owner, I think it'd be a good investment to get a kiosk as an option for customers to place their own orders. The throughput would go faster and the chance of wrong orders would be minimized.
Maria Iraheta
Tiramisu with salted cheese is sooooo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu with Salted Cheese
jimmy nguyen
Nice little place to get my work done in the middle of the day. My usual - black tea with salted cheese.
Atmosphere: 5
Food: 5
Service: 5
HR
No service at all! Not even saying thanks. I regretted to give tips.
Atmosphere: 4
Food: 4
Service: 1
daniel lee
Told me they don't do hot drinks when it's on the menu. This is the worst happy lemon in the bay. Fire all the staff that worked 11/18/2023 @ 4PM, and retrain on the menu and customer service.
Atmosphere: 1
Food: 1
Service: 1
vinitha narayanan
Reached around 8:45 pm, there were two staff, neither of them smiled or greeted or not even a word, didn’t even ask why I wanted, the lady just had a cold attitude and I asked for bubble waffles and she said no, didn’t care to give a reason.
Service: 1
Yolanda Y
Bad service. Not willing to give you a bag for holding bottles of milk tea.
Service: 1
Khushi
I tried this place for the first time today and I love it! My order was delivered immediately after the purchase! The vibe is super cute here. Recommend it 10/10!!
Very rude service, I think the server judge me by what I wear. I used to have good experience here but today I wore a old shirt and the server seems like don’t want to serve me, as soon as the people in front of me left she pulled a long face. I asked her what was the drink in the picture she said she can’t see the picture and don’t know what’s in there, even though I described what it looked like. Either she doesn’t know her own store’s picture or she just doesn’t want to serve me.
Deborah Ong
Really great customer service, thank you!
Earl Grey
Quality gone down to -/negative level.
David Xu
Tasteless milk tea with very soggy boba
Shrivathsa Bendrala
This place has some really good varieties of tea. I had Mango Orange milk tea (D10) and it was the best milk tea I ever had so far.
Nice clean spot. Although the waffle is a bit too soft and sweet 🤣
Their electronic menus weren’t working so you can’t see what they have. Their physical menus don’t list descriptions. Too few employees to even help me.
Rating the Fremont location here - Overall, our drinks were fine. The servers were friendly enough. I'm giving this location a 3.5 to 4 star review bc the music was so loud, and along with the blenders going on, the servers got our drinks all wrong bc they couldn't hear us. We had to repeat and shout at one another. Though it's not as customer friendly and it may be an extra upfront cost for the owner, I think it'd be a good investment to get a kiosk as an option for customers to place their own orders. The throughput would go faster and the chance of wrong orders would be minimized.
Tiramisu with salted cheese is sooooo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu with Salted Cheese
Nice little place to get my work done in the middle of the day. My usual - black tea with salted cheese.
Atmosphere: 5
Food: 5
Service: 5
No service at all! Not even saying thanks. I regretted to give tips.
Atmosphere: 4
Food: 4
Service: 1
Told me they don't do hot drinks when it's on the menu. This is the worst happy lemon in the bay. Fire all the staff that worked 11/18/2023 @ 4PM, and retrain on the menu and customer service.
Atmosphere: 1
Food: 1
Service: 1
Reached around 8:45 pm, there were two staff, neither of them smiled or greeted or not even a word, didn’t even ask why I wanted, the lady just had a cold attitude and I asked for bubble waffles and she said no, didn’t care to give a reason.
Service: 1
Bad service. Not willing to give you a bag for holding bottles of milk tea.
Service: 1
I tried this place for the first time today and I love it! My order was delivered immediately after the purchase! The vibe is super cute here. Recommend it 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A
Restaurantji Recommends
Very rude service, I think the server judge me by what I wear. I used to have good experience here but today I wore a old shirt and the server seems like don’t want to serve me, as soon as the people in front of me left she pulled a long face. I asked her what was the drink in the picture she said she can’t see the picture and don’t know what’s in there, even though I described what it looked like. Either she doesn’t know her own store’s picture or she just doesn’t want to serve me.
Really great customer service, thank you!
Quality gone down to -/negative level.
Tasteless milk tea with very soggy boba
This place has some really good varieties of tea. I had Mango Orange milk tea (D10) and it was the best milk tea I ever had so far.
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