iTea Fremont

43421 Christy St, Fremont
(510) 573-0960

Recent Reviews

Ariel Zhou

Placed order at DoorDash for delivery. I order earl grey milk tea. At first, l was not really enjoying this, I tasted the milk being sour. I opened the cover and found this cockroach floated on my milk tea

Food: 1

Geo *

We visited this establishment today 04/12/24 at approximately 2:30 pm. If I could give this place a zero I would without any remorse. They were extremely backed up on others with numerous people waiting in the dining area. I saw two employees enter to join the staff behind the counter and immediately a couple of F-bombs were dropped. I saw numerous cups dropped on the floor from the preparation side. One of the employees picked them up and looked at them. Another employee said just wash them and that is what occurred. A syrup top fell to the floor and it was picked up and placed on the container without being washed. After approximately 20 minutes we received our drinks. The fruit drinks barely had any fruit and my roasted oolong tea was horrible and wound up in the garbage. This establishment deserves a visit from the health department and I would not recommend this business.

Atmosphere: 1

Service: 1

Danny A

3/30/24

Atmosphere: 5

Food: 4

Service: 5

A H

They were so inflexible and so rude with my order. It was our first time here and the gal was just rude beyond belief when I asked a question about adjusting my tea and if the adjustment can’t happen then if I could swap…but NOPE. We’ve been to boba places all over the world and even with a language barrier (I.e Vietnam and Thailand) they were friendlier and accommodating. I did notice the smiles and service with the other customers- maybe this place just doesn’t like South Asians…just East Asians…maybe they are sick and tired of all the “tech” folks…I don’t know…Oh, and the tea is bland and lacks flavor. Try your luck anywhere else.

Atmosphere: 1

Food: 1

Service: 1

A. H.

They were so inflexible and so rude with my order. It was our first time here and the gal was just rude beyond belief when I asked a question about adjusting my tea and if the adjustment can’t happen then if I could swap…but NOPE. We’ve been to boba places all over the world and even with a language barrier (I.e Vietnam and Thailand) they were friendlier and accommodating. I did notice the smiles and service with the other customers- maybe this place just doesn’t like South Asians…just East Asians…maybe they are sick and tired of all the “tech” folks…I don’t know…Oh, and the tea is bland and lacks flavor. Try your luck anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Mi Sp

Got sick off food. Had tempura I couldn't eat these, also got the chicken but possibly it was tempura.

Food: 1

Samantha Supit

Literally waited 30 minutes for two simple bubble tea orders, ordering it in store. They said they got a big order when I checked in after 20 minutes but I know for a fact we had our order put in before that. Two people who ordered after us got theirs way before us. Horrible service. Don't go here.

Atmosphere: 2

Service: 1

Kornel Rozsavolgyi

Got a milk tea with double bobba. It was very good. Will come

Atmosphere: 4

Food: 5

Service: 5

Malk

Drinks were great and just what we asked for. The popcorn chicken was pretty good too. Only thing was when we had ordered two and asked for no garlic and to make both extra spicy only one of them followed the requests, the other was just a regular order. Still not a major issue, very nice experience otherwise.

Atmosphere: 5

Food: 5

Service: 5

Min Zhang

I ordered a brown sugar boba latte with 80% sugar and it was unbearably sweet and so heavy that I can only drink 1/3 of it. Left it in the fridge over night and saw small clumps of fat floating in the milk, it looks like cream or butter. When I heat it up there’s a thick layer of butter/oil on top. While the taste is good I do not want heavy cream or butter in my milk tea, only milk, that’s what milk tea is supposed to stand for.

Atmosphere: 4

Food: 2

Service: 4

yan chen

50% is way too sweet, couldn’t taste the oolong tea flavor. There is no milk or tea, it’s powder & sweetener. Before i always come to this location, it seems they always switch employees, it doesn’t taste the same before. All their drinks are amazing sweet regardless being 30,50,80,or 100% sweetness level.

Atmosphere: 5

Food: 2

Service: 5

amudo

Just your normal boba shop. I ordered a milk tea with grass jelly and it tasted great. They play some catchy Chinese songs too!

Atmosphere: 4

Food: 4

Service: 4

Tram Nguyen

Great customer service. I loved the Boba milk tea. ?? Snack is always delicious. ?? I wished they offer more table to sit....????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deep Fried Garlic Chicken Wings

Jason Bush

One of the kiosks is completely broken when it gets to the payment step. I asked if they could take my order and they told me to use the other kiosk, which now had a small line.

Atmosphere: 3

Food: 4

Service: 1

scratcher see

These guys are absolute cavemen. Every time i come and order a strawberry fruit tea, there is no flavor, the fruit tea is supposed to be red and pungent. Instead i get water. Shame.

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