I ordered the cake with delivery as a gift, arrived on time, looking great. Very happy with the service.
Mark Lin
Great friendly service. Superb mango cake!
Wayne Lindeman
Best Hong Kong style bakery!!!!❤️
Виталина Косяк
My favourite bakery.
Mercedes Gastelum
Absolutely stunning cake and exceptional customer service. It was a very busy Valentine’s weekend and they were amazing with finding solutions and helping me with my order. Thank you so much for making a birthday in Vegas that much more special!
Nuryagdy Gurbanov
Dirty, unprofessional unhealthy.
Yangxue Dong
Horrible attitude and service! This is the first time I have given a negative feedback in Google. I have been here several times with no problem. Then I decided to order the birthday cake for my daughter here - worst decision. I came in on that day saying “Hi, I am here to pick up the cake.” The younger lady probably had a bad day or something, out of nowhere she basically yelled at me saying “Where is your receipt?! You didn’t even show me your receipt!” The attitude was so bad that even the other ladies there were surprised. I pulled out the receipt and asked her why she gave me that attitude. What did I do to deserve that attitude. The she changed her face and started to chat with me in a normal manner. And then we found out they didn’t make that cake! Thinking back I suddenly understood, so she yelled at me because she wasn’t expecting anyone to pick up a cake that afternoon because they totally forgot about it! They did deliver the cake to my house afterwards because of the delay. But I am never going back to this place again. Please treat people with basic respect!
That one mf
yummy sponge cake I love how it wasn't too sweet, just perfect 👅
Amy Wu
Their service experience is very poor. They say you can redeem points for snacks when buying things. I went there several times but none of the employees knew how to exchange snacks. They asked me to come next time every time... It's very disappointing. If you don't want to, When doing points exchange, please do not tell customers that this service is available.
Service: 1
Anton Chuvakin
They absolutely saved us by making a birthday cake for our child on short notice, for a party of 30+ people. The cake was done well, everybody loves it and they also followed our specific instructions.
Just absolutely great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bakery, Almond Croissant, Black Forest Cake
Exquisite cake, its bread is very soft and not very sweet, it definitely leaves a good taste in your mouth.
Alison Liu
Online order fulfillment is a mess. ??♀️
As someone who frequents Mary’s for bakery items, spends at least $50 each visit, and wants to support Taiwanese business, I seriously urge the owner to either train employees on the online ordering system or take it down completely.
The employees today were extremely confused and defensive about an online order that I paid for already.
Despite the confusion on their end, I was willing to pay for another order in the meantime while they figured out the online order since I was already there in-person. However, they did not offer to cancel and refund the online order as part of resolution.
In the time that I was waiting for them to figure out where my order was, they accused me of 1) not placing an order and then 2) already picking up the order. Both of which were not true. Yikes.
5 stars for the bakery- honestly the bread/cookies are so good!
I ordered the cake with delivery as a gift, arrived on time, looking great. Very happy with the service.
Great friendly service. Superb mango cake!
Best Hong Kong style bakery!!!!❤️
My favourite bakery.
Absolutely stunning cake and exceptional customer service. It was a very busy Valentine’s weekend and they were amazing with finding solutions and helping me with my order. Thank you so much for making a birthday in Vegas that much more special!
Dirty, unprofessional unhealthy.
Horrible attitude and service! This is the first time I have given a negative feedback in Google. I have been here several times with no problem. Then I decided to order the birthday cake for my daughter here - worst decision. I came in on that day saying “Hi, I am here to pick up the cake.” The younger lady probably had a bad day or something, out of nowhere she basically yelled at me saying “Where is your receipt?! You didn’t even show me your receipt!” The attitude was so bad that even the other ladies there were surprised. I pulled out the receipt and asked her why she gave me that attitude. What did I do to deserve that attitude. The she changed her face and started to chat with me in a normal manner. And then we found out they didn’t make that cake! Thinking back I suddenly understood, so she yelled at me because she wasn’t expecting anyone to pick up a cake that afternoon because they totally forgot about it! They did deliver the cake to my house afterwards because of the delay. But I am never going back to this place again. Please treat people with basic respect!
yummy sponge cake
I love how it wasn't too sweet, just perfect 👅
Their service experience is very poor. They say you can redeem points for snacks when buying things. I went there several times but none of the employees knew how to exchange snacks. They asked me to come next time every time... It's very disappointing. If you don't want to, When doing points exchange, please do not tell customers that this service is available.
Service: 1
They absolutely saved us by making a birthday cake for our child on short notice, for a party of 30+ people. The cake was done well, everybody loves it and they also followed our specific instructions.
Just absolutely great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bakery, Almond Croissant, Black Forest Cake
Restaurantji Recommends
I loved it!
Excellent cakes
Atmosphere: 5
Food: 5
Service: 5
I looveee the deserts!
Exquisite cake, its bread is very soft and not very sweet, it definitely leaves a good taste in your mouth.
Online order fulfillment is a mess. ??♀️
As someone who frequents Mary’s for bakery items, spends at least $50 each visit, and wants to support Taiwanese business, I seriously urge the owner to either train employees on the online ordering system or take it down completely.
The employees today were extremely confused and defensive about an online order that I paid for already.
Despite the confusion on their end, I was willing to pay for another order in the meantime while they figured out the online order since I was already there in-person. However, they did not offer to cancel and refund the online order as part of resolution.
In the time that I was waiting for them to figure out where my order was, they accused me of 1) not placing an order and then 2) already picking up the order. Both of which were not true. Yikes.
5 stars for the bakery- honestly the bread/cookies are so good!
1 star basic customer service.
Atmosphere: 4
Food: 5
Service: 1
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