Good selection of Japanese products. We just got back from a trip to Japan, and we're delighted with the products we had just seen in Japan.
Gg Lin
The parking spots suck !!
EJ ohta
Vegetables was the best, and the cheapest. Worth To visit regularly
Chi Koa
Good selection of Japanese sake and drinks.
Levi Lee
Tam the customer service manager was rude and tried to argue us on a false order the sashimi department gave us. We pre-ordered a sashimi plate for our Xmas party, but when we picked up and got home, the ingredient was changed without pre-noticed from the store. Our party had someone allergic to the seafood provided without notice. Anyways, we came in to see if we can get some refund due to the issue, but Tam kept arguing that we ate the order and cannot get anything back. I explained that we had to throw away the section our party was allergic to. I am surprised that Tam is the customer service manager, and she tried to argue on an order that was clearly mistaken by the store. This is a Japanese supermarket and it is expected to provide quality food especially comes to sashimi. We are disappointed of how Tam, the customer service manager handled the whole situation, and we will like to warn other customers who tried to pre-order the sashimi plate for their big parties. Because it gets compromised and the leader of customer service provide probably the most disappointing and not trust-worthy service in the Bay Area.
Kien Van Tran
Terrible customer service
Alex S
Great choice of Japanese products!
Emma
Fresh groceries and meats. I'm giving 4 stars because the sliced beef I got last week was cut into such big pieces I had to cut it again. That defeat the purpose.
Romy Ilano
Fun Japanese grocery store in the east bay in a bleak suburban location - I definitely feel bad for all the Asian people who have to experience america like this! No public Transportation to speak of except for a bus and at the mouth of a freeway! Eek!!!! 😱 Groceries are great and they have a little food court but it’s a great place to get natto and seaweed products from Japan. Stuff is ultra casual, Fremont seems to have this ultra sweat pants dress code where everyone behind the register dresses down… waayyy down. It’s like Wayne’s world sweatpants and puffer jackets with gym shorts. Legit saw folks walking around in pajamas, quite a contrast from Japan. The toys area is very cute, and I like how the grocery store sets up sales areas like you’re in a literal traditional marketplace with festive stands. The only downer is the suburban area but that’s america for you.
Good selection of Japanese products. We just got back from a trip to Japan, and we're delighted with the products we had just seen in Japan.
The parking spots suck !!
Vegetables was the best, and the cheapest. Worth To visit regularly
Good selection of Japanese sake and drinks.
Tam the customer service manager was rude and tried to argue us on a false order the sashimi department gave us.
We pre-ordered a sashimi plate for our Xmas party, but when we picked up and got home, the ingredient was changed without pre-noticed from the store. Our party had someone allergic to the seafood provided without notice.
Anyways, we came in to see if we can get some refund due to the issue, but Tam kept arguing that we ate the order and cannot get anything back. I explained that we had to throw away the section our party was allergic to.
I am surprised that Tam is the customer service manager, and she tried to argue on an order that was clearly mistaken by the store.
This is a Japanese supermarket and it is expected to provide quality food especially comes to sashimi.
We are disappointed of how Tam, the customer service manager handled the whole situation, and we will like to warn other customers who tried to pre-order the sashimi plate for their big parties. Because it gets compromised and the leader of customer service provide probably the most disappointing and not trust-worthy service in the Bay Area.
Terrible customer service
Great choice of Japanese products!
Fresh groceries and meats. I'm giving 4 stars because the sliced beef I got last week was cut into such big pieces I had to cut it again. That defeat the purpose.
Fun Japanese grocery store in the east bay in a bleak suburban location - I definitely feel bad for all the Asian people who have to experience america like this! No public Transportation to speak of except for a bus and at the mouth of a freeway! Eek!!!! 😱
Groceries are great and they have a little food court but it’s a great place to get natto and seaweed products from Japan. Stuff is ultra casual, Fremont seems to have this ultra sweat pants dress code where everyone behind the register dresses down… waayyy down. It’s like Wayne’s world sweatpants and puffer jackets with gym shorts. Legit saw folks walking around in pajamas, quite a contrast from Japan. The toys area is very cute, and I like how the grocery store sets up sales areas like you’re in a literal traditional marketplace with festive stands. The only downer is the suburban area but that’s america for you.
Great Japanese market
Restaurantji Recommends
Of good quality
Transfer money
20% discount on some food items if you drop by up late.
My favorite place to visit!!!! I like 👍
My weekly must visit for matcha powder, quick bites and sushi selection. Everything is well organized fresh and clean.
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