I called and spoke that my lost ring had been found, and I visited the store at the agreed time. However, I was faced with an unexpected situation. After traveling 40 minutes to get there, I was told to wait another 20 minutes because it was lunchtime. It was 5 30 pm. This is a clear failure to honor an appointment with a customer and has been a very disappointing experience. I believe better efficiency and time management are needed in customer service operations.
Atmosphere: 4
Food: 3
Service: 1
Harsh Muniwala
Absolutely unacceptable experience. I ordered a Spicy Falafel Pocket from this Starbucks location and was given something that contained meat. I’m a vegetarian and do not eat meat — this is a serious and careless mistake.
To make things worse, when I called the store to address the issue, the manager hung up on me mid-conversation. No apology, no accountability — just complete disregard for the concern I was raising.
This isn’t just about a wrong order. It’s about the lack of respect for dietary restrictions and extremely unprofessional behavior from the staff. I expected better from Starbucks.
I would strongly urge others with dietary needs to double-check their orders — clearly, this location doesn’t take that seriously.
Atmosphere: 1
Food: 1
Service: 1
Sunshine
Always nice to come here. Quick service and pleasant staff.
Atmosphere: 5
Food: 5
Service: 5
Jasmone Halbert
The food was slightly below par, and the coffee was exceptionally hot. Nevertheless, I still enjoyed it.
Atmosphere: 4
Food: 4
Service: 5
Erica Andreotti
I love it every day.
Atmosphere: 5
Food: 5
Service: 5
Milagro Arcia
This location honestly opened my eyes to something. I ordered my drink 5/17 early morning before work and I order my drinks with no classic syrup to avoid the high sugars. I get my drink and there’s a layer of it on the bottom, and you can literally see it. I went back and forth on whether I wanted to drink it and ultimately I just threw it out. Later in the day I decided maybe there’s a different crew so they might make it correct (I know they can remake the drinks but I do my best to not inconvenience since I know generally all Starbucks are busy so I just keep it moving) i put I my mobile order and…. Same thing layer of classic on the bottom, I had to double check my tag to make sure it says no classic and it says no classic so again I take a sip or two and just toss it. This morning 5/18 at 430ish I walk into the store before putting in my order so I can watch them make my drink, and what do you know I literally watch the Barista put 4-5 pumps in my drink and when she calls my name I ask her directly is there classic and she looked me dead in my eyes and said “No” so I grab it and leave. I’m sitting in my car debating on wether I should ask them to remake it or just head to work and I said screw it, I go back in and the Barista recognizes me and just turns her back to do the morning duties since they just opened. So I ask the other girl if the drink can get remade, because I mentioned that there’s classic in my drink and I showed her how there’s was a layer of it on the bottom. The girl made my drink and when she handed it to me the difference was clear as day. No layer on the bottom of the cup and everything was free moving when I would mix it.
3 drinks in 2 days were wrong which made me think, how many of us put in custom orders and they aren’t made to how we’re ordering them? Especially for people watching their sugar intake when someone puts no classic I would assume it’s because of the sugar levels and yet they are putting what we asked to not be in the drink in it. I’m guessing it’s because of muscle memory since a lot of people don’t take the time to customize their order they are used to the “Standard” way of making a drink so they routinely put what they are trained to put in the drinks.
If your one of the people who customize your orders really know your drink because what your ordering compared to what your getting could be completely different
Atmosphere: 4
Food: 5
Service: 1
Alissa Ornelas
The second time I ordered a matcha that clearly has my order on it and they give me a iced coffee that I can’t drink because of acid reflux
Sahir Jazrawi
Regular Starbucks
Atmosphere: 3
Food: 4
Service: 4
shailesh nagar
Great service and great suggestions as well
Atmosphere: 5
Food: 5
Service: 5
karthik murari
Mocha tasted bad, I had to ask them to make again they missed an ingredient. Guy was more busy in petting a cat than to make my coffee.
Gabi made the best coffee I've had in a while. I've tried this drink at other locations, but here Gabi made it extra hot and just perfect. Best barista ever.
Recommended dishes: Pike Place Roast
nikita agarwal
Got a decaf pourover. Liked it.
Atmosphere: 5
Food: 5
Service: 5
Peng Wang
Good place to chat and relax.
Atmosphere: 5
Food: 5
Service: 5
Evelyn Jackson
to say, this Starbucks is one of the better ones around. Even during the morning rush, the line moved fast, and my drink was spot-on. The barista even wrote a little smiley face on my cup, which made my day! The only downside is parking can be a bit tight, but it’s worth it.
Vlad
Someone may say Starbucks coffee is not that good. For me it’s still okay. I like the store because of its polite, smiling and quick service! And the atmosphere of course!
I called and spoke that my lost ring had been found, and I visited the store at the agreed time. However, I was faced with an unexpected situation. After traveling 40 minutes to get there, I was told to wait another 20 minutes because it was lunchtime. It was 5 30 pm. This is a clear failure to honor an appointment with a customer and has been a very disappointing experience. I believe better efficiency and time management are needed in customer service operations.
Atmosphere: 4
Food: 3
Service: 1
Absolutely unacceptable experience. I ordered a Spicy Falafel Pocket from this Starbucks location and was given something that contained meat. I’m a vegetarian and do not eat meat — this is a serious and careless mistake.
To make things worse, when I called the store to address the issue, the manager hung up on me mid-conversation. No apology, no accountability — just complete disregard for the concern I was raising.
This isn’t just about a wrong order. It’s about the lack of respect for dietary restrictions and extremely unprofessional behavior from the staff. I expected better from Starbucks.
I would strongly urge others with dietary needs to double-check their orders — clearly, this location doesn’t take that seriously.
Atmosphere: 1
Food: 1
Service: 1
Always nice to come here. Quick service and pleasant staff.
Atmosphere: 5
Food: 5
Service: 5
The food was slightly below par, and the coffee was exceptionally hot. Nevertheless, I still enjoyed it.
Atmosphere: 4
Food: 4
Service: 5
I love it every day.
Atmosphere: 5
Food: 5
Service: 5
This location honestly opened my eyes to something. I ordered my drink 5/17 early morning before work and I order my drinks with no classic syrup to avoid the high sugars. I get my drink and there’s a layer of it on the bottom, and you can literally see it. I went back and forth on whether I wanted to drink it and ultimately I just threw it out. Later in the day I decided maybe there’s a different crew so they might make it correct (I know they can remake the drinks but I do my best to not inconvenience since I know generally all Starbucks are busy so I just keep it moving) i put I my mobile order and…. Same thing layer of classic on the bottom, I had to double check my tag to make sure it says no classic and it says no classic so again I take a sip or two and just toss it. This morning 5/18 at 430ish I walk into the store before putting in my order so I can watch them make my drink, and what do you know I literally watch the Barista put 4-5 pumps in my drink and when she calls my name I ask her directly is there classic and she looked me dead in my eyes and said “No” so I grab it and leave. I’m sitting in my car debating on wether I should ask them to remake it or just head to work and I said screw it, I go back in and the Barista recognizes me and just turns her back to do the morning duties since they just opened. So I ask the other girl if the drink can get remade, because I mentioned that there’s classic in my drink and I showed her how there’s was a layer of it on the bottom. The girl made my drink and when she handed it to me the difference was clear as day. No layer on the bottom of the cup and everything was free moving when I would mix it.
3 drinks in 2 days were wrong which made me think, how many of us put in custom orders and they aren’t made to how we’re ordering them? Especially for people watching their sugar intake when someone puts no classic I would assume it’s because of the sugar levels and yet they are putting what we asked to not be in the drink in it. I’m guessing it’s because of muscle memory since a lot of people don’t take the time to customize their order they are used to the “Standard” way of making a drink so they routinely put what they are trained to put in the drinks.
If your one of the people who customize your orders really know your drink because what your ordering compared to what your getting could be completely different
Atmosphere: 4
Food: 5
Service: 1
The second time I ordered a matcha that clearly has my order on it and they give me a iced coffee that I can’t drink because of acid reflux
Regular Starbucks
Atmosphere: 3
Food: 4
Service: 4
Great service and great suggestions as well
Atmosphere: 5
Food: 5
Service: 5
Mocha tasted bad, I had to ask them to make again they missed an ingredient. Guy was more busy in petting a cat than to make my coffee.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gabi made the best coffee I've had in a while. I've tried this drink at other locations, but here Gabi made it extra hot and just perfect. Best barista ever.
Recommended dishes: Pike Place Roast
Got a decaf pourover. Liked it.
Atmosphere: 5
Food: 5
Service: 5
Good place to chat and relax.
Atmosphere: 5
Food: 5
Service: 5
to say, this Starbucks is one of the better ones around. Even during the morning rush, the line moved fast, and my drink was spot-on. The barista even wrote a little smiley face on my cup, which made my day! The only downside is parking can be a bit tight, but it’s worth it.
Someone may say Starbucks coffee is not that good. For me it’s still okay. I like the store because of its polite, smiling and quick service! And the atmosphere of course!
Atmosphere: 5
Food: 5
Service: 5
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