Starbucks

5605 Auto Mall Pkwy, Fremont
(510) 657-7249

Recent Reviews

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Ahmad shakib Nasiry

I pick up my coffee at least four days a week from the Starbucks this morning. I picked up my coffee and they gave me short on my food And I called to talk to the manager they put me on hold and they said all the person remembers that give your food completely. I wouldn’t call first five dollar refund. I just want better customer service. I’ll put hundreds of review about your bad customer service. I will never ever go to your Starbucks. I can get a Starbucks anywhere I want.

Atmosphere: 1

Service: 1

Abraham Lopez ortiz

Outstanding service

Atmosphere: 5

Food: 5

Service: 5

City Life

Can't go wrong with any Starbucks

Atmosphere: 4

Food: 4

Service: 4

Lacy Grace

Best Starbucks Coffee ever! Can't wait to go back.

Atmosphere: 5

Food: 5

Service: 5

M

Milks out unrefrigerated on the counter, wrong ordering of how to perform drinks. No cleaning steamer between milks, shots all poured into glass and then sitting there and going flat. Horrible, not following Starbucks workflow at all correctly. Also, just unsanitary.

Atmosphere: 2

Food: 1

Service: 2

Benjamin Aispuro

Gave me free rap and bathroom was nice and clean

Atmosphere: 5

Food: 5

Service: 5

Christian N

Great service, I cant rate the food since I only ordered coldbrew sweetcream coffee.

Atmosphere: 5

Service: 5

Lakeitha

I came to this location 3 times and so far every time the drinks is water down too much.. i ask for lemonade and don’t tase no lemonade or any peach or passion fruit in my drink.. I would not recommend coming here for your drinks.. why am I giving out tips if my drinks not properly made..

Atmosphere: 5

Food: 2

Service: 5

Rene Teng

Very bad experience here. I’ve always order the same drink from Starbucks only this store made it wrong, when I tried to talk to store staff she even argue with me that’s supposed the way it is. Will never visit that store

Food: 1

Service: 1

Jane Rodriguez

My coffee was just above lukewarm and had to ask for a new cup which was HOT at last!!!

Atmosphere: 3

Food: 4

Service: 4

Raja S

I came to pick my mobile order and this tall white gun with pony tail was mopping floor started making my coffee without washing his hands.. and he seemed pissed that I came in by walking..

Atmosphere: 3

Food: 2

Service: 1

James Gomez

A guy with a huge nose and curly hair made my drink wrong and was rude. He said “why you here guys.” I took that to heart.

Kavita Chawla

Frappe is good

Atmosphere: 4

Food: 4

Service: 4

Em V

Where do I even begin? First off, I have to say that this Starbucks is one of the worst ones i have ever encountered. It’s not about the staff's attitude; the real issue is that they seem to struggle with making coffee properly. For instance, when I order a caramel macchiato, I end up with a cup full of pure milk tasting drink. And if you try any of their specialty drinks, you might as well be drinking milk—if I wanted steamed milk, I’d just order that! The organization for making drinks is also a bit chaotic—mobile orders often take longer than the estimated wait time, and I’ve found myself waiting 15-30 minutes after placing my mobile order. If you're lucky, it might just be 5-10 minutes. The drive-thru is usually the quickest option, but then you're stuck with mediocre coffee. Overall, the service is friendly but definitely slow and lacking in coffee-making skills. To be honest, today I ended up tossing my drink out the window because it was that disappointing! It’s the main reason I’ve started steering clear of Starbucks altogether. Now, I’m a dedicated Peet’s coffee drinker because they make their drinks so much better!

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Turkey and Basil Sandwich

Douglas Bonnell

Dweeb kid asks you to shout your name 3 times over the intercom with your mobile order even though it makes no difference if the person knows it or not. To top it off I sit behind two cars for minutes just to be told my coffee is being worked on. I drove off tossing a handful of dogfood at the place.

Service: 1

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