Very bad experience here. I’ve always order the same drink from Starbucks only this store made it wrong, when I tried to talk to store staff she even argue with me that’s supposed the way it is. Will never visit that store
Food: 1
Service: 1
Jane Rodriguez
My coffee was just above lukewarm and had to ask for a new cup which was HOT at last!!!
Atmosphere: 3
Food: 4
Service: 4
Raja S
I came to pick my mobile order and this tall white gun with pony tail was mopping floor started making my coffee without washing his hands.. and he seemed pissed that I came in by walking..
Atmosphere: 3
Food: 2
Service: 1
James Gomez
A guy with a huge nose and curly hair made my drink wrong and was rude. He said “why you here guys.” I took that to heart.
Kavita Chawla
Frappe is good
Atmosphere: 4
Food: 4
Service: 4
Em V
Where do I even begin? First off, I have to say that this Starbucks is one of the worst ones i have ever encountered. It’s not about the staff's attitude; the real issue is that they seem to struggle with making coffee properly. For instance, when I order a caramel macchiato, I end up with a cup full of pure milk tasting drink. And if you try any of their specialty drinks, you might as well be drinking milk—if I wanted steamed milk, I’d just order that! The organization for making drinks is also a bit chaotic—mobile orders often take longer than the estimated wait time, and I’ve found myself waiting 15-30 minutes after placing my mobile order. If you're lucky, it might just be 5-10 minutes. The drive-thru is usually the quickest option, but then you're stuck with mediocre coffee. Overall, the service is friendly but definitely slow and lacking in coffee-making skills. To be honest, today I ended up tossing my drink out the window because it was that disappointing! It’s the main reason I’ve started steering clear of Starbucks altogether. Now, I’m a dedicated Peet’s coffee drinker because they make their drinks so much better!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Turkey and Basil Sandwich
Douglas Bonnell
Dweeb kid asks you to shout your name 3 times over the intercom with your mobile order even though it makes no difference if the person knows it or not. To top it off I sit behind two cars for minutes just to be told my coffee is being worked on. I drove off tossing a handful of dogfood at the place.
Service: 1
Yi Ding
The worst Starbucks experience in the past 5 years. I ordered a green tea frappe and it tasted like the barista slipped some other syrup into it. Yes, it looks green but the taste is matcha green tea plus strawberry. I went back to the counter and told baristas it doesn’t taste as expected. Their faces were all like hell no. No one tried to even acknowledge. Not to mention to make another one. I’ve had hundreds of green tea frappe so far. This is the worst, period. I’ll not go back to this store again
Food: 1
Service: 1
MUSIC IS A MIRACLE
Customer service just bad. Kids have no idea what they do.
Service: 1
Sohail Karimi
Customer service just bad. Kids have no idea what they do.
I don't like to leave a negative review, but I have to. It was a worst experience with getting my snacks and drink in any Starbucks ever. It wasn't crowded, just a few people were waiting for their drinks. There was no line to order our stuff, but after ordering, we had to wait for our drinks for more than 20! minutes. And we were not alone. The couple next to us was also complaining about not getting their order. Actually, the workers didn't seem to be in a hurry. After 23 minutes of waiting, I approached the worker to request a refund. Once I did that, they finished my drink within 30 seconds and passed that to me without even apologies. I will never return to that location and won't recommend this place for sure. No, I will recommend avoiding this place.
Atmosphere: 1
Food: 3
Service: 1
Usha Dawn
After dinner I came here for a coffee with my friend. We ordered white chocolate mocha without whip cream and my friend ordered a strawberry iced drink. We both said no whip cream but the lady gave whip cream for the strawberry drink. We didn't say much but stayed there chitchatting and all of a sudden the staff comes and starts cleaning with the broom. She was sweeping even when customers were sitting and having their drinks. At one point one customer got up thinking they were closing but they weren't and so sat back again. I am not sure if this is a routine or the staff was in a hurry that before their closing time they were sweeping while customers were still sitting and drinking their beverage. I will not go back!
Atmosphere: 3
Food: 3
Service: 3
CaliLife. RU
I don't like to leave a negative review, but I have to. It was a worst experience with getting my snacks and drink in any Starbucks ever. It wasn't crowded, just a few people were waiting for their drinks. There was no line to order our stuff, but after ordering, we had to wait for our drinks for more than 20! minutes. And we were not alone. The couple next to us was also complaining about not getting their order. Actually, the workers didn't seem to be in a hurry. After 23 minutes of waiting, I approached the worker to request a refund. Once I did that, they finished my drink within 30 seconds and passed that to me without even apologies. I will never return to that location and won't recommend this place for sure. No, I will recommend avoiding this place.
Atmosphere: 1
Food: 3
Service: 1
Thinh Huynh
Staff need to be more polite to customers. 7:47 AM - 05/29/2024.
Atmosphere: 5
Food: 5
Service: 2
Omar Medina
What can I say, $12 for coffee and a cake pop. Great coffee, just getting to expensive.
Very bad experience here. I’ve always order the same drink from Starbucks only this store made it wrong, when I tried to talk to store staff she even argue with me that’s supposed the way it is. Will never visit that store
Food: 1
Service: 1
My coffee was just above lukewarm and had to ask for a new cup which was HOT at last!!!
Atmosphere: 3
Food: 4
Service: 4
I came to pick my mobile order and this tall white gun with pony tail was mopping floor started making my coffee without washing his hands.. and he seemed pissed that I came in by walking..
Atmosphere: 3
Food: 2
Service: 1
A guy with a huge nose and curly hair made my drink wrong and was rude. He said “why you here guys.” I took that to heart.
Frappe is good
Atmosphere: 4
Food: 4
Service: 4
Where do I even begin? First off, I have to say that this Starbucks is one of the worst ones i have ever encountered. It’s not about the staff's attitude; the real issue is that they seem to struggle with making coffee properly. For instance, when I order a caramel macchiato, I end up with a cup full of pure milk tasting drink. And if you try any of their specialty drinks, you might as well be drinking milk—if I wanted steamed milk, I’d just order that! The organization for making drinks is also a bit chaotic—mobile orders often take longer than the estimated wait time, and I’ve found myself waiting 15-30 minutes after placing my mobile order. If you're lucky, it might just be 5-10 minutes. The drive-thru is usually the quickest option, but then you're stuck with mediocre coffee. Overall, the service is friendly but definitely slow and lacking in coffee-making skills. To be honest, today I ended up tossing my drink out the window because it was that disappointing! It’s the main reason I’ve started steering clear of Starbucks altogether. Now, I’m a dedicated Peet’s coffee drinker because they make their drinks so much better!
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Turkey and Basil Sandwich
Dweeb kid asks you to shout your name 3 times over the intercom with your mobile order even though it makes no difference if the person knows it or not. To top it off I sit behind two cars for minutes just to be told my coffee is being worked on. I drove off tossing a handful of dogfood at the place.
Service: 1
The worst Starbucks experience in the past 5 years. I ordered a green tea frappe and it tasted like the barista slipped some other syrup into it. Yes, it looks green but the taste is matcha green tea plus strawberry. I went back to the counter and told baristas it doesn’t taste as expected. Their faces were all like hell no. No one tried to even acknowledge. Not to mention to make another one. I’ve had hundreds of green tea frappe so far. This is the worst, period. I’ll not go back to this store again
Food: 1
Service: 1
Customer service just bad. Kids have no idea what they do.
Service: 1
Customer service just bad. Kids have no idea what they do.
Service: 1
Restaurantji Recommends
I don't like to leave a negative review, but I have to. It was a worst experience with getting my snacks and drink in any Starbucks ever. It wasn't crowded, just a few people were waiting for their drinks. There was no line to order our stuff, but after ordering, we had to wait for our drinks for more than 20! minutes. And we were not alone. The couple next to us was also complaining about not getting their order. Actually, the workers didn't seem to be in a hurry. After 23 minutes of waiting, I approached the worker to request a refund. Once I did that, they finished my drink within 30 seconds and passed that to me without even apologies. I will never return to that location and won't recommend this place for sure. No, I will recommend avoiding this place.
Atmosphere: 1
Food: 3
Service: 1
After dinner I came here for a coffee with my friend. We ordered white chocolate mocha without whip cream and my friend ordered a strawberry iced drink. We both said no whip cream but the lady gave whip cream for the strawberry drink. We didn't say much but stayed there chitchatting and all of a sudden the staff comes and starts cleaning with the broom. She was sweeping even when customers were sitting and having their drinks. At one point one customer got up thinking they were closing but they weren't and so sat back again. I am not sure if this is a routine or the staff was in a hurry that before their closing time they were sweeping while customers were still sitting and drinking their beverage. I will not go back!
Atmosphere: 3
Food: 3
Service: 3
I don't like to leave a negative review, but I have to. It was a worst experience with getting my snacks and drink in any Starbucks ever. It wasn't crowded, just a few people were waiting for their drinks. There was no line to order our stuff, but after ordering, we had to wait for our drinks for more than 20! minutes. And we were not alone. The couple next to us was also complaining about not getting their order. Actually, the workers didn't seem to be in a hurry. After 23 minutes of waiting, I approached the worker to request a refund. Once I did that, they finished my drink within 30 seconds and passed that to me without even apologies. I will never return to that location and won't recommend this place for sure. No, I will recommend avoiding this place.
Atmosphere: 1
Food: 3
Service: 1
Staff need to be more polite to customers. 7:47 AM - 05/29/2024.
Atmosphere: 5
Food: 5
Service: 2
What can I say, $12 for coffee and a cake pop. Great coffee, just getting to expensive.
Atmosphere: 4
Food: 4
Service: 5
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