I went through the drive through to order a meal but was only charged 2 drinks when at check out, I corrected the cashier but she decided to charge me more than the actual meal itself. Some people are in a hurry to work to actually sit there and complain about it at that moment but I feel the associates at this establishment need to be better trained when working with the public. Especially when they are well aware of the prices. I never come to this location and now I definitely never will again because of the service.
Service: 1
Alex Wu
THIS PLACE IS EXTREMELY UN SANITARY HOMLESS INSIDE DOUBLE CHECK YOUR ORDER CHARGED ME FOR MEDIUM AND GAVE ME A
Atmosphere: 1
Food: 1
Service: 1
Teddi Parsons
Worst Taco Bell ever. Workers can't read the order. Ordered 2 mexican pizzas both with extra beef, paid $1.50 each for the extra beef, barely any beef on them. Also ordered 2 chips n cheese paid $1.00 extra each to get the green queso they had available on the website when I placed the order. My husband went to the drive thru to pick up and was given the regular nacho cheese sauce. When he informed the cashier we paid extra for green queso they had no idea what he was talking about. When he showed her we paid for it she just said they don't have it and couldn't refund because she didn't know how to do it. Tried complaining to corporate, no reply. I will not be returning to any Taco Bell ever. If you have to go to Taco Bell in Fremont Ca avoid the one on Grimmer Blvd like the plague
Atmosphere: 1
Food: 1
Service: 1
Zacil Pech
Sometimes the smell of the place is not pleasant š
Atmosphere: 3
Food: 5
Service: 5
Francis Joshua Lopez
This Taco Bell often has things out of stock, including Baja blast, which is a big reason why I get Taco Bell. The lady at the window is also very rude. Iām not expecting her to give five star service or go above and beyond but giving a rude tone and attitude at a simple question if they have things in stock definitely doesnāt help with my experience. At the end of the day, I know Iām getting fast food and shouldnāt have high expectations. Support a local Mexican business instead.
Atmosphere: 1
Food: 2
Service: 1
Tri Hines
Ordered food at the drive thru, Indian man was friendly and professional.Moments later, I had to go inside to use the restroom. I could not sit down and enjoy my food in peace to eat in my car until using restroom. An employee on his break sitting down and eating saw me standing at the counter and politely asked me how could he assist me..I told him I had just ordered food thru drive through and needed to use restroom he immediately informed an employee ( which he didn't have to () He explained to the short squatty older lady behind the counter I needed to use the restroom . A few mins pass and she asks me can she help, I told her I just went thru drive thru and need to use the restroom room . She told me ***Wait, I waited well over 5 mins and and during that time I saw 4 other people enter Taco Bell that she abruptly conversed with and told them** wait in a harsh rude manner, she NEVER attempted to allow me access to the restroom, instead another young lady allowed me access using a special key after waiting too long. ( Seriously, it could have only taken under 10 seconds to open the restroom door and 10 seconds or less to walk back to the counter even walking slowly shouldn't take longerš
Mgmt please have a talk to that unprofessional, So called employee, ( Better yet hire someone that has Great customer Service skills , appreciates their job and remembers to treat āļøcustomers respectfully ,,,instead of telling everyone that comes through the door wait*** that is rude to many customers and dislikes their job and customers .
Service: 1
Krishna Bhowmik
I got some Taco bell gift card from my work place, so we were excited to try this place. I went to order in store but they told me that I have to do online order, after doing online order it was quick. Food was mediocre and service was okay. I am not sure if I will try this place again.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Crunchy Taco
Abhay Shah
Way too expensive for the quality and quantity -- a total ripoff. Chipotle gives the biggest and best bang for the buck!
Atmosphere: 4
Food: 1
Service: 5
Seerat Summan
Iāve asked to add Spicy ranch, jalapeƱo sauce and they didnāt add nothingā¦ and charged for bothā¦.check your food before you leave
Atmosphere: 1
Food: 1
Service: 1
M D
Bathroom is stinky and not sanitized. No menu on the board . I will report to the Cal/OSha for dirty bathroom
They make your food right after you order through the app instead of waiting for you to check-in at the window so now its cold by the time you get there....
They also removed the option to have things grilled..
No need to come here anymore
Rachell Jaramillo
Employees over worked, short handed. Ordering at kiosk and paying at counter not a great process. No sauce out for take out, drink station had no straws or lids. Bad service long wait
I went through the drive through to order a meal but was only charged 2 drinks when at check out, I corrected the cashier but she decided to charge me more than the actual meal itself. Some people are in a hurry to work to actually sit there and complain about it at that moment but I feel the associates at this establishment need to be better trained when working with the public. Especially when they are well aware of the prices. I never come to this location and now I definitely never will again because of the service.
Service: 1
THIS PLACE IS EXTREMELY UN SANITARY HOMLESS INSIDE DOUBLE CHECK YOUR ORDER CHARGED ME FOR MEDIUM AND GAVE ME A
Atmosphere: 1
Food: 1
Service: 1
Worst Taco Bell ever. Workers can't read the order. Ordered 2 mexican pizzas both with extra beef, paid $1.50 each for the extra beef, barely any beef on them. Also ordered 2 chips n cheese paid $1.00 extra each to get the green queso they had available on the website when I placed the order. My husband went to the drive thru to pick up and was given the regular nacho cheese sauce. When he informed the cashier we paid extra for green queso they had no idea what he was talking about. When he showed her we paid for it she just said they don't have it and couldn't refund because she didn't know how to do it. Tried complaining to corporate, no reply. I will not be returning to any Taco Bell ever. If you have to go to Taco Bell in Fremont Ca avoid the one on Grimmer Blvd like the plague
Atmosphere: 1
Food: 1
Service: 1
Sometimes the smell of the place is not pleasant š
Atmosphere: 3
Food: 5
Service: 5
This Taco Bell often has things out of stock, including Baja blast, which is a big reason why I get Taco Bell. The lady at the window is also very rude. Iām not expecting her to give five star service or go above and beyond but giving a rude tone and attitude at a simple question if they have things in stock definitely doesnāt help with my experience. At the end of the day, I know Iām getting fast food and shouldnāt have high expectations. Support a local Mexican business instead.
Atmosphere: 1
Food: 2
Service: 1
Ordered food at the drive thru, Indian man was friendly and professional.Moments later, I had to go inside to use the restroom. I could not sit down and enjoy my food in peace to eat in my car until using restroom. An employee on his break sitting down and eating saw me standing at the counter and politely asked me how could he assist me..I told him I had just ordered food thru drive through and needed to use restroom he immediately informed an employee ( which he didn't have to () He explained to the short squatty older lady behind the counter I needed to use the restroom . A few mins pass and she asks me can she help, I told her I just went thru drive thru and need to use the restroom room . She told me ***Wait, I waited well over 5 mins and and during that time I saw 4 other people enter Taco Bell that she abruptly conversed with and told them** wait in a harsh rude manner, she NEVER attempted to allow me access to the restroom, instead another young lady allowed me access using a special key after waiting too long. ( Seriously, it could have only taken under 10 seconds to open the restroom door and 10 seconds or less to walk back to the counter even walking slowly shouldn't take longerš
Mgmt please have a talk to that unprofessional,
So called employee, ( Better yet hire someone that has Great customer Service skills , appreciates their job and remembers to treat āļøcustomers respectfully ,,,instead of telling everyone that comes through the door wait*** that is rude to many customers and dislikes their job and customers .
Service: 1
I got some Taco bell gift card from my work place, so we were excited to try this place. I went to order in store but they told me that I have to do online order, after doing online order it was quick. Food was mediocre and service was okay. I am not sure if I will try this place again.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Crunchy Taco
Way too expensive for the quality and quantity -- a total ripoff. Chipotle gives the biggest and best bang for the buck!
Atmosphere: 4
Food: 1
Service: 5
Iāve asked to add Spicy ranch, jalapeƱo sauce and they didnāt add nothingā¦ and charged for bothā¦.check your food before you leave
Atmosphere: 1
Food: 1
Service: 1
Bathroom is stinky and not sanitized. No menu on the board . I will report to the Cal/OSha for dirty bathroom
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They make your food right after you order through the app instead of waiting for you to check-in at the window so now its cold by the time you get there....
They also removed the option to have things grilled..
No need to come here anymore
Employees over worked, short handed. Ordering at kiosk and paying at counter not a great process. No sauce out for take out, drink station had no straws or lids. Bad service long wait
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Cheese Quesadilla, Mexican Pizza, Bean Burrito, Ground Beef Burrito
Nice overall experience with fast service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wrap
Service was not very good
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Mexican Pizza, Ground Beef Burrito, Quesadilla
They don't carry Baja Blast
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