I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Nikita
They don't pay attention to the couriers.
Atmosphere: 1
Food: 1
Service: 1
Avin Prasad
Worst wingstop ever.... So much attitude from whomever the manager is. Order was 30 mins after waiting 20mins already. They weren't even busy.
Josiah Tevon Bright
No greeting when i walk in, first mistake. Second, Manager in morning shift on mondays is EXTREMELY unprofessional, immediately gets confrontational about putting a straw for a customer delivery inside a bag. Unbelievable. Please get people who can do the job right without
Atmosphere: 1
Food: 5
Service: 1
Ivan Flores
la comida 10/10 te atienden muy bien
Zack Jones
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Dilan Martinez
Got all my order wrong, ordered bone less and got traditional also got mango habanero and bbq and got other flavors, ordered a soda and did not get it
Atmosphere: 1
Food: 1
Service: 1
Huy
Quick service. Mobile order is the best way to save time.
This had to be the WORST wingstop food I’ve ever eaten. I will never order from here again , please believe the reviews. I’m so disappointed I wish I would have never wasted my money. Ordered lemon pepper received plain undercooked chicken.
Food: 1
Service: 1
Chie B.
Worst customer service. The workers there were all standing around chatting it up and saw me standing there but nobody even asked to take my order. Only 2 people looked like they were the only ones working. Food is good when you eat it right after it is made. Flavors and crunch are there. If customer service improves significantly, this would be a place to go get different flavored fried chicken.
Atmosphere: 1
Food: 3
Service: 1
Mari K
I accidentally ordered for pickup and didn’t have my car that day when I called so many times they never picked up so I had to place another order for delivery so bullshit I paid extra never got my refund & was first and last time here. So classless. Pick up next time !
Rachel Jackson
Wait 2 hours to get food, ended up canceling and going to McDonalds! Dont recommend if you want eat in a timely manner!
Gennifer Spencer
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown.
Food was trash and staff is ghetto!
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
They don't pay attention to the couriers.
Atmosphere: 1
Food: 1
Service: 1
Worst wingstop ever.... So much attitude from whomever the manager is. Order was 30 mins after waiting 20mins already. They weren't even busy.
No greeting when i walk in, first mistake. Second, Manager in morning shift on mondays is EXTREMELY unprofessional, immediately gets confrontational about putting a straw for a customer delivery inside a bag. Unbelievable. Please get people who can do the job right without
Atmosphere: 1
Food: 5
Service: 1
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Got all my order wrong, ordered bone less and got traditional also got mango habanero and bbq and got other flavors, ordered a soda and did not get it
Atmosphere: 1
Food: 1
Service: 1
Quick service. Mobile order is the best way to save time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This had to be the WORST wingstop food I’ve ever eaten. I will never order from here again , please believe the reviews. I’m so disappointed I wish I would have never wasted my money. Ordered lemon pepper received plain undercooked chicken.
Food: 1
Service: 1
Worst customer service. The workers there were all standing around chatting it up and saw me standing there but nobody even asked to take my order. Only 2 people looked like they were the only ones working. Food is good when you eat it right after it is made. Flavors and crunch are there. If customer service improves significantly, this would be a place to go get different flavored fried chicken.
Atmosphere: 1
Food: 3
Service: 1
I accidentally ordered for pickup and didn’t have my car that day when I called so many times they never picked up so I had to place another order for delivery so bullshit I paid extra never got my refund & was first and last time here. So classless. Pick up next time !
Wait 2 hours to get food, ended up canceling and going to McDonalds! Dont recommend if you want eat in a timely manner!
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown. Food was trash and staff is ghetto!
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