Zhang Fei Hotpot

Excellent service quality with attentive support, fast handling, clear communication, and a very satisfying overall experience.

Food: 5

Service: 5

Nice hot pot. Amazing food.

Atmosphere: 5

Food: 5

Service: 5

Nice little hotpot at pacific common. Delicious food.

Atmosphere: 5

Food: 4

Service: 5

Second time tried this place and it switched to all you can eat. Love the high quality meat and sea food and veggies station.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pot, Sauce, House Special, Spicy Soup

Reserved ahead of time for a big party of 12. Had the audacity to sit another group at the bigger table that should have been used to put the party together. Does anyone come with family to eat and has to be separated into different tables? Whats the point lol why would I come here again? If I wanted to eat without my family I would just go two different restaurants lol. Asian restaurants always pull this move and expect reserver to wait. Then why reserve? Whats the point of reserving ahead of time?

Atmosphere: 2

Food: 3

Service: 1

Amazing food and services would love to come again! Definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Very nice ayce hotpot with friendly service.

Atmosphere: 5

Food: 5

Service: 5

The AYCE is the best in East bay, nice meat and perfect service.

Atmosphere: 5

Food: 5

Service: 5

The food is good, but the establishment is horrible.

They charge an automatic +18% gratuity no matter how many guests eat (I’ve ate with just two people and they still charge this gratuity). This policy is not visible on any signage until you actually receive your bill. Very malicious. Also makes it the cost of any high-end hotpot place, while not delivering the quality of it.

Also got a horrible fever from a line cook/waitress that went into the bathroom the same time as me, absolutely coughing his lungs out.

Would not recommend this place if you appreciate hygienic staff and transparent bills. Take your business to another AYCE hotpot restaurant

Atmosphere: 1

Food: 3

Service: 1

ALERT ! FOOD POSITIONING !!

A family of 5 people had all you can eat on 11/21 last Friday. from midnight until noon, all of us experienced severe food poison symptoms , we were vomiting on and off and diarrhea
for 7/8 hours frequently. This is HORRIBLE!!!

I had to contact physician to prescribe anti- vomiting medication to stop the serve vomiting.

Some of us also have fevers on top and still have diarrhea
in the next day.

DO NOT GO to AVOID FOOD POISONING! Must be something wrong with food or cleanliness issue. The little kid suffered a lot.

Prompt service but limited on tiny soup bowls to eat in which was very difficult for non regulars with surprise mandatory gratuity of 18% for 4 adults and 2 kids under the name of 6 people

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Pot

Food materials are fresh, service is great!

Atmosphere: 5

Food: 5

Service: 5

Most authentic Sichuan beef oil broth I’ve found in the Bay Area. Great flavor and solid food quality.

Atmosphere: 5

Food: 5

Service: 5

Great quality meats and broths are very flavorful. Pretty affordable!!

Atmosphere: 5

Food: 5

Service: 5

Great food great place would come again

Atmosphere: 5

Food: 5

Service: 5