Horrible service when ordering inside. After 15 min of waiting for my drink I asked where I was in line. Barista expressed I was still 10 drinks away. There was nobody else waiting! They put all their mobile orders first with no staff working on dining orders. I ended up walking out without my order. The manager at the time was rude & unprofessional. I will never order from this location again!
Service: 1
Crown Leaf Tree Services INC.
Excellent
Atmosphere: 5
Food: 5
Service: 5
pawandeep gill
Worst Starbucks experience ever. There was no toilet paper, no soap in the restrooms. We asked them nicely for the toilet paper and 20 minutes pass by and nobody came by. Literally another client waiting in the line brought me napkins to use. 3 of used the restrooms and still no toilet paper. And they only had dispenser outside with napkins as well. The crew ignored everybody. Very disappointed from Starbucks. Like I said worst starbucks experience. Sorry
Food: 2
Service: 1
Priscilla Irene
Waited 2 hours in line for the holiday drop I was 3rd in line .. the store had 8 bear cups .. mind you there was a line of people waiting for the doors to open to get the new drop and the employees allowed someone in drive thru to order the cups before allowing anyone in line to come in ! Completely unfair to everyone who waited hours in line !!
Atmosphere: 1
Service: 1
espresso
Barista Sophia was very friendly
Atmosphere: 4
Food: 4
Service: 5
Meagan Real
Coffee wasn’t bad, the only issue was, I ordered, and paid for, ESPRESSO. It’s very frustrating to receive a drink you don’t like and be paying extra for a drink you don’t like, and wouldn’t order. I don’t drink coffee because it tastes like water but now I have creamy water with coffee flavor in it. Yay! Thank god we couldn’t just get the job done right guys?
Atmosphere: 4
Food: 1
Service: 3
lux Rose
Pulled into the drive-through and all I hear is “ we’re closed” I come every Friday and Saturday around 9:15pm and I’ve never had this trouble before. It says open online but they say they’re closed?
Atmosphere: 1
Food: 1
Service: 1
DRE FORD
Great staff and very inviting!! Cute cashier that day 2. Very helpful also
Atmosphere: 5
Food: 5
Service: 3
Jennay Davis
I’ve gone to this location almost everyday for a year or so typically in the morning to get my daily coffee, and I’ve had really great experiences until about a month ago. I don’t know if they’ve hired a new morning crew or these are the new high school graduates but every time I’ve gone for the past month I’ve had some very icky experiences. No hate to the later crews, I love yall! Yall are still great, but something needs to be done with this new morning crew. Don’t get me wrong, I’ve written the nasty attitudes off the first few times it happened, everyone has bad days, but when it becomes everytime I visit this location in the morning I have a bad experience with poor attitude employees, I’m not writing it off anymore. I always mobile order ahead and I always pull through the drive thru and give them my name for the order so it’s ready when I get up to the window. One morning I won’t forget I told the male on the speaker I had a mobile order and gave him my name to which he didn’t respond after that. I then sat there at the speaker waiting for a response like “ok pull forward” (which is what is always said every single time I’ve been to Starbucks without fail). Instead I hear him talking bad about me and quite literally mocking me, probably not knowing his mic isn’t muted and I can fully hear every word he is spewing out of his mouth. Aside from that specific experience, the morning crew has been very poor attitude, condescending, and dismissive. Just all around very poor customer service from the new morning people, these people clearly can’t handle this line of work. I’ll stick back to going to the Elk Grove location by my house where the employees are very friendly and don’t drain you of your good energy.
Drove here and there’s nothing at this location. Just an empty field lol don’t waste your time!!!!!
Stephen D Smith
No Starbucks at this location
Daniel Baumbach
Great place to stop and grab some coffee. Excellent staff who are all helpful and friendly. A+
Atmosphere: 5
Food: 5
Service: 5
SaZ
Me and my wife buy Starbucks regularly. This time we just didn't want any coffee on a road trip with a kid but wanted to use their bathroom. They didn't want to give us a code unless we buy something. I get it but being a customer all the time doesn't rub off in a good way.
Horrible service when ordering inside. After 15 min of waiting for my drink I asked where I was in line. Barista expressed I was still 10 drinks away. There was nobody else waiting! They put all their mobile orders first with no staff working on dining orders. I ended up walking out without my order. The manager at the time was rude & unprofessional. I will never order from this location again!
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks experience ever. There was no toilet paper, no soap in the restrooms. We asked them nicely for the toilet paper and 20 minutes pass by and nobody came by. Literally another client waiting in the line brought me napkins to use. 3 of used the restrooms and still no toilet paper. And they only had dispenser outside with napkins as well. The crew ignored everybody. Very disappointed from Starbucks. Like I said worst starbucks experience. Sorry
Food: 2
Service: 1
Waited 2 hours in line for the holiday drop I was 3rd in line .. the store had 8 bear cups .. mind you there was a line of people waiting for the doors to open to get the new drop and the employees allowed someone in drive thru to order the cups before allowing anyone in line to come in ! Completely unfair to everyone who waited hours in line !!
Atmosphere: 1
Service: 1
Barista Sophia was very friendly
Atmosphere: 4
Food: 4
Service: 5
Coffee wasn’t bad, the only issue was, I ordered, and paid for, ESPRESSO. It’s very frustrating to receive a drink you don’t like and be paying extra for a drink you don’t like, and wouldn’t order. I don’t drink coffee because it tastes like water but now I have creamy water with coffee flavor in it. Yay! Thank god we couldn’t just get the job done right guys?
Atmosphere: 4
Food: 1
Service: 3
Pulled into the drive-through and all I hear is “ we’re closed” I come every Friday and Saturday around 9:15pm and I’ve never had this trouble before. It says open online but they say they’re closed?
Atmosphere: 1
Food: 1
Service: 1
Great staff and very inviting!! Cute cashier that day 2. Very helpful also
Atmosphere: 5
Food: 5
Service: 3
I’ve gone to this location almost everyday for a year or so typically in the morning to get my daily coffee, and I’ve had really great experiences until about a month ago. I don’t know if they’ve hired a new morning crew or these are the new high school graduates but every time I’ve gone for the past month I’ve had some very icky experiences. No hate to the later crews, I love yall! Yall are still great, but something needs to be done with this new morning crew. Don’t get me wrong, I’ve written the nasty attitudes off the first few times it happened, everyone has bad days, but when it becomes everytime I visit this location in the morning I have a bad experience with poor attitude employees, I’m not writing it off anymore. I always mobile order ahead and I always pull through the drive thru and give them my name for the order so it’s ready when I get up to the window. One morning I won’t forget I told the male on the speaker I had a mobile order and gave him my name to which he didn’t respond after that. I then sat there at the speaker waiting for a response like “ok pull forward” (which is what is always said every single time I’ve been to Starbucks without fail). Instead I hear him talking bad about me and quite literally mocking me, probably not knowing his mic isn’t muted and I can fully hear every word he is spewing out of his mouth. Aside from that specific experience, the morning crew has been very poor attitude, condescending, and dismissive. Just all around very poor customer service from the new morning people, these people clearly can’t handle this line of work. I’ll stick back to going to the Elk Grove location by my house where the employees are very friendly and don’t drain you of your good energy.
Atmosphere: 1
Food: 1
Service: 1
Wrong address. It takes you to a farm!
Restaurantji Recommends
Wrong address is Google. It brings you do a farm.
Drove here and there’s nothing at this location. Just an empty field lol don’t waste your time!!!!!
No Starbucks at this location
Great place to stop and grab some coffee. Excellent staff who are all helpful and friendly. A+
Atmosphere: 5
Food: 5
Service: 5
Me and my wife buy Starbucks regularly. This time we just didn't want any coffee on a road trip with a kid but wanted to use their bathroom. They didn't want to give us a code unless we buy something. I get it but being a customer all the time doesn't rub off in a good way.
Loading...