They can barely understand English in the drive thru and it makes ordering if you're not fluent in Spanish almost impossible. I'm all in favor of working through language barriers but when I have to settle for less then what I expected or can't get what I'm wanting because the staff that management/ownership hires have no desire to work with the customer you've created a problem that I won't waste my hard earned money on. I can't recommend this place unless your fluent in Spanish or can go inside and use a translating app.
Atmosphere: 2
Food: 3
Service: 1
Sean Regret
Clean location. Staff not very friendly.
Atmosphere: 4
Food: 4
Service: 2
Jose Correa
Western cheeseburger 🍔 😋
Atmosphere: 5
Food: 5
Service: 5
Timothy Joseph Sharkey II
The best counter customer service! Fast easy nd great smiles.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Sanders
Don't stop in this area just keep driving
Atmosphere: 1
Food: 5
Service: 5
David Pluff
Love the classic western bacon cheeseburger...always a treat...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Western Bacon Cheeseburger
Tom Alpers
Served old food. Soda was watered down.
Atmosphere: 3
Food: 1
Service: 5
Jon (Worldcommander)
I get this is not a very populated area, but what's the point in having just two employees during lunch? I guess the limited crew would explain why there are no napkins on the tables or outside garbage cans. Less stuff to keep up I guess. The chicken sandwich was almost $11! Just the sandwich! I ended up getting a burger and my bun was dry and hard on the edges. Yuck. Glad we're just driving through.
Hello, this morning after completing my order, I used the restrooms. I heard someone coming out and not hearing anybody washing their hands. After I washed my hands I knew 100% that the female didn’t wash her hands because I didn’t hear the electric hand dryer being used nor the door handle being wet. After coming out I asked which female used the restroom. The young woman said which bathroom, what other bathroom can be used than the female bathroom I asked. She said she used it, I asked her why she didn’t washed her hands, which she responded that she did. I confronted her that the electric dryer hasn’t been used, she responded that she used the paper towel in the kitchen area. Her supervisor approached her in Spanish than chimed in and offered me in a very unpolite way if you don’t want your order we can redo it. My point is, if she did washed her hands why was the door handle NOT WET!!!!! I submit the complaint to the company website.
Atmosphere: 1
Food: 4
Service: 1
mruss R
Clean and quiet at night on the way back to the valley from SF.
Atmosphere: 4
Food: 4
Service: 5
Mike Hilz
The drive thru service was a pleasant experience with the order taker coming across as caring, polite, knowledgeable and proficient. The man acted like this was his place. Very professional.
Atmosphere: 5
Food: 4
Service: 5
Mark Young
I like the barbeque grilled chicken sandwich, and I like to add Swiss cheese, delicious!
Atmosphere: 3
Food: 5
Service: 5
Maximilian Tratzky
Friendly service and willing to compromise when putting together a vegetarian version
Excellent
Atmosphere: 5
Food: 5
Service: 5
They can barely understand English in the drive thru and it makes ordering if you're not fluent in Spanish almost impossible.
I'm all in favor of working through language barriers but when I have to settle for less then what I expected or can't get what I'm wanting because the staff that management/ownership hires have no desire to work with the customer you've created a problem that I won't waste my hard earned money on.
I can't recommend this place unless your fluent in Spanish or can go inside and use a translating app.
Atmosphere: 2
Food: 3
Service: 1
Clean location. Staff not very friendly.
Atmosphere: 4
Food: 4
Service: 2
Western cheeseburger 🍔 😋
Atmosphere: 5
Food: 5
Service: 5
The best counter customer service! Fast easy nd great smiles.
Atmosphere: 5
Food: 5
Service: 5
Don't stop in this area just keep driving
Atmosphere: 1
Food: 5
Service: 5
Love the classic western bacon cheeseburger...always a treat...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Western Bacon Cheeseburger
Served old food. Soda was watered down.
Atmosphere: 3
Food: 1
Service: 5
I get this is not a very populated area, but what's the point in having just two employees during lunch? I guess the limited crew would explain why there are no napkins on the tables or outside garbage cans. Less stuff to keep up I guess. The chicken sandwich was almost $11! Just the sandwich! I ended up getting a burger and my bun was dry and hard on the edges. Yuck. Glad we're just driving through.
Says but doesn't
Restaurantji Recommends
Hello, this morning after completing my order, I used the restrooms. I heard someone coming out and not hearing anybody washing their hands. After I washed my hands I knew 100% that the female didn’t wash her hands because I didn’t hear the electric hand dryer being used nor the door handle being wet. After coming out I asked which female used the restroom. The young woman said which bathroom, what other bathroom can be used than the female bathroom I asked. She said she used it, I asked her why she didn’t washed her hands, which she responded that she did. I confronted her that the electric dryer hasn’t been used, she responded that she used the paper towel in the kitchen area. Her supervisor approached her in Spanish than chimed in and offered me in a very unpolite way if you don’t want your order we can redo it.
My point is, if she did washed her hands why was the door handle NOT WET!!!!! I submit the complaint to the company website.
Atmosphere: 1
Food: 4
Service: 1
Clean and quiet at night on the way back to the valley from SF.
Atmosphere: 4
Food: 4
Service: 5
The drive thru service was a pleasant experience with the order taker coming across as caring, polite, knowledgeable and proficient. The man acted like this was his place. Very professional.
Atmosphere: 5
Food: 4
Service: 5
I like the barbeque grilled chicken sandwich, and I like to add Swiss cheese, delicious!
Atmosphere: 3
Food: 5
Service: 5
Friendly service and willing to compromise when putting together a vegetarian version
Atmosphere: 3
Food: 4
Service: 4
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