Jack in the Box
7895 Monterey Rd, Gilroy
(408) 713-1456
Recent Reviews
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This location does a good job with service and food. Plus it is close to my house. I tend to order more breakfast stuff at this location as I go by them before lunch time. I use their mobile app usually for the breakfast jack mobile app special two for $3. It's a great deal.
Atmosphere: 4
Food: 4
Service: 4
It's not great takes forever to get food always missing items from your order
Atmosphere: 1
Food: 2
Service: 1
Go to this Jack in the box often as I live down the street. I went with my grandmother the other day. And the lady responding on the intercom was very rude. She's caucasian with tattoos on her arms. When we got to the intercom, we asked if we could get a munchie box. Which she replies back to us with an attitude that, "we don't serve that at this time." Which my grandma didn't hear correctly, so she asked her to repeat what she said. Which she does but with even more of an attitude and with a condescending voice. Which that was essentially the entire interaction. With her with this snarky attitude tone of voice going on, it was very unpleasant. Not to mention, I've been to a many Jack in the Box's including this one and I have bought the boxes before, it just costed a little extra. That was a flat-out lie she told. It was an unpleasant interaction and it took me all that I could not to just leave the drive-thru. Guests are supposed to feel welcomed. Your staff needs some training or basic touch-up on social skills. I'm only giving one extra star because I enjoy the food. And this was an isolated incident but one that shouldn't of happened.
Atmosphere: 3
Food: 4
Service: 1
Bad service, we lacked food
Atmosphere: 1
Food: 3
Service: 1
Absolutely hate going through the drive through and not getting what I ordered and only finding that out when I get home. First of all I ordered three fries and they insisted I only get thwo ranches and they wanted change more. I said forget it. I ordered thre ultimate cheeseburgers and got two and one double bacon after. Then I get home and my order is wrong. Never again….??♂️
Viewing helps to Remembering the time of my son, Ronny & Me won lorl
Atmosphere: 4
Food: 5
Service: 5
I'm so up set at this place it is not funny,bad service people here think that can mees up your order,then you let them know about it ,and her comes the disrespect and she did not want to give me the receipt to report the both of them one girl named CANDY SUPER RUDE ,and talking crap would not take care of the issue order the new monster tacos ,and she gave me regular ones ,I let her know and she says we won't fix it,you need to know what your ordering witch I clearly stated new monster tacos ,she says mummy monsters tacos ,(arnt they new?) for get this female dog I'm good with this place and especially CANDY THE LEAD.
Atmosphere: 1
Food: 2
Service: 1
It's Jack in the box,.. drive thru is a little slow but I don't mind, they make everything to order so at least it's hot and fresh.
Atmosphere: 3
Food: 3
Service: 4
Unfortunately today Jack in the box made my coffee terrible. It tastes like watered down beans. And they did not fill it up to the top. My husband paid almost $4 for a small coffee that wasn’t filled up.
Atmosphere: 1
Food: 1
Service: 1
Been coming to this location since I moved here many years ago. Today will be the last time I go to this location. An order was messed up and when I asked to correct the order. They got upset and never fixed it just handed me my food. I assumed the issue had been resolved but when seeing my order it wasn't. I know what it's like to work in fast food. I know it can be hard and annoying at times I get it. But the way that they choose to handle the situation was just disappointing. So I came home with a messed up order so that was fun ?
Restaurantji Recommends
I drove thru and the burgers were delicious, but the curly fries were cold.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cheeseburger
Quick in a out .
Atmosphere: 5
Recommended dishes: Egg Rolls
Nobody inside and took 35 min to get my food. I'm pretty sure they forgot about me by the way they looked at me when I asked where was my food. To top it off the buns were hard at the ends. Overall bad experience
Atmosphere: 2
Food: 1
Service: 1
The tacos are iconic, and they are really good and have the perfect amount of crunch. The raco sauce has the perfect amount of spice. The jumbo Jack's taste superb the tiny tacos are just wow
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings, Jumbo Jack, Chicken Sandwich, Cheeseburger, Tiny Tacos
Excellent client service. The food was hot and fresh. Definitely going back.
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