Jersey Mike's Subs

Just ate at this JMS location and what a pleasant experience! Every crew member that was on shift at 1:45 pm today deserves recognition.

What they got right: politeness, professionalism, attention to detail building each customer’s sandwich, enthusiasm - they actually enjoyed being there, friendliness, customer engagement…

As a small business owner, I was very charmed by this crew. My 15-yo son said, “Mom, I really liked this sandwich. Plus, everyone is so nice. I’d like to come to this location again.”

Atmosphere: 5

Food: 5

Service: 5

Ordered a giant sandwich with double meat. Got 5 slices of meat thin enough to see through and another 5 slices of meat. Meat thickness was less than the width of a magic marker. I was a big fan but I think I’ll find someplace else to get my sandwiches.

Atmosphere: 3

Food: 2

Service: 2

Great food and service . Tyra makes the best sandwiches. Way better than subway .

Atmosphere: 5

Food: 5

Service: 5

Don’t even bother trying to put in special requests on anything. They will not bother to fulfill the request. Tomato allergy, requested it removed, has them on anyway. Happens 4/5 times. Tired of wasted food and wasted money.

Atmosphere: 4

Food: 1

Service: 1

I like going in there for a quick hit-and-run with them. Tuna, sandwiches, turkey, sandwiches, chicken sandwiches, it's all good

Atmosphere: 5

Food: 5

Service: 5

I usually have a good experience here at this location in person, but the one time I order through the App they forget to make my two sandwiches! Placed order at 1:17 pm and it Was suppose to be ready at 1:33 it’s now 1:54!

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: The Original Italian, Mike's Chicken Philly

Great place for sandwiches! Like their choices, fresh ingredients, and they have a friendly service team

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tuna Sandwich, Big Kahuna Cheese Steak

They are remarkably slow. I order online and always arrive well past the expected wait time it's never ready. The staff is very lackadaisical. Luckily it tastes great otherwise I wouldn't return.

Atmosphere: 3

Food: 5

Service: 1

Everytime I go, the staff there is so friendly. Love their subs!!!!

The employees are incredibly helpful and the sandwiches are great. When you finally get them. The store needs to fix the takeout ordering system. Don't quote me 12 minutes for my sandwich to be done when it's not even going to be started when I arrive at the store 10 minutes after the quoted time. I know it's lunch and it's busy. Just tell me the sandwich is going to be done in 45 minutes. I'll come get it then. Now the employees think I hate them for not having my food ready and it's not even their fault, they aren't giving me the ridiculous time quote. I know lunch spots are busy around lunch time, everyone is trying to eat in the short time they have for lunch, me included. I can't spend 20 of my 30 minutes lunch break waiting to eat. Oh I also ordered the sandwich from the jersey mikes website not one of the food apps. All in all fix your broken system and pay your employees more for having to deal with a broken system and the customers made angry by said system.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

3 stars only for the food. Sandwich was fresh and the bread was excellent. However the service is terrible. The staff has absolutely no sense of urgency. The first time I went here it took 40 minutes and I vowed to never go back. Well after 6 years and the closure of Togos I gave it another go. It took 20 minutes. It should not take this long to get a sandwich when only one person is ahead of me. While the food was great I do not think it’s worth the amount of time waiting. Especially when I’m in hurry for lunch.

Atmosphere: 1

Food: 5

Service: 1

Bought a sandwich and came across hair !!
Gross wear a hair net!!!

Atmosphere: 3

Food: 1

Service: 3

Good food, service is a little slow , especially if you get a hot sandwich. 20 ➕️ minute wait for a regular sandwich. Moderate crowd around 345pm

Atmosphere: 4

Food: 4

Service: 3

Absolutely horrible place. Dirty restaurant. Wouldn't accept my cash. Then took forever for a simple order. Would not recommend

Atmosphere: 1

Food: 1

Service: 1

Kevin helped us after a long day of driving and hiking from Los Angeles to Gilroy, with a side trip to pinnacles national park. Kevin was a one man crew helping us and handling the online orders. He had a smile fixed on his face and very friendly. He made us feel welcome and took care in making our dinner. Should we ever be back in the area we will definitely stop by for a meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme, Big Kahuna Chicken Cheese Steak