Wendy's
393 E 10th St, Gilroy
(408) 842-1036
Recent Reviews
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Place with okay.Employee's were overwhelmed.My food took a little while too be done
Atmosphere: 2
Food: 3
Service: 2
Staff here are chill
They changed their hours
Atmosphere: 4
Food: 4
Service: 4
i’ve ordered doordash from here twice the first time i ordered i got a chocolate frosty and they gave me a vanilla one which i had no problem with but i ordered again today doordash at 9pm they got my whole order wrong and didnt even give me a frosty at all when i ordered one they could’ve told my dasher to let me know or to substitute it but they gave me nothing this location sucks and needs better service tbh. stop being lazy
Atmosphere: 1
Food: 3
Service: 1
Ordered spicy nuggets, got regular nuggets… come on… how do you mess that up. Mind you, this was after ordering it on the app and having to wait another 10 minutes parked because the food wasn’t ready when I got there. Also, what’s up with the burger lettuce? Why change it
Atmosphere: 1
Food: 2
Service: 1
This location is the worst we’ve ever been to, we have been here twice since it’s the nearest to us. The first time they forgot our burger in the kids meal & a side of bacon. The manager was rude when we called to complain, this time both of our burgers were raw, the meat was pink & we paid over $50 for this order, I didn’t even bother to call again since the manager was rude the first time. It’s disgusting, made us throw up
Atmosphere: 1
Food: 1
Service: 1
Food fair and was Not jammed pack as other places. I actually chose to sit and enjoy time with granddaughter.
Atmosphere: 5
Food: 4
Service: 5
I like their baked potatoes and chili, not to mention their frosties.
Atmosphere: 5
Food: 5
Service: 5
Place was dirty and had a nasty smell, garbage on most of the tables won’t be coming back here.
Atmosphere: 1
Food: 2
Service: 2
Long wait for food only to find out I was given a single instead of a double. It wasn’t prepared well at all. No time to return since I was in the next town already.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Burger
Restaurantji Recommends
It's a great place to get a burger
Atmosphere: 4
Food: 5
Service: 5
Sitting in drive-thru waiting on a breakfast burrito 10 mins no one in line
Atmosphere: 1
Food: 1
Service: 1
This was $4. & the lady with a bun & black hair was very rude about it when I asked if it could get filled up more. Very disrespectful!
Very friendly and professional with quick services. Food comes out perfect Everytime and never any mistakes on my orders till this day. Quite Happy highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Food is fine and while there are a couple of polite/good employees there however, the bad outweighs the good. They constantly park you when you go through drive-thru but their establishment has no space for that, the drive-thru doesn't flow into a parking lot. I'm not going to risk scratching up my rims to get close enough to the curb in your tiny lane. I understand they do it to keep their service time down (i worked fast food for years) but it's freaking ridiculous. Use your head and find other ways to do it. Personally, I could easily memorize the first few orders and wouldn't input until the customers were ready to pay. Anything I couldn't memorize I'd write down on a piece paper while keeping communication open with my kitchen staff. Also, when they get orders wrong they throw the biggest fits and try to gaslight you when you all want is the proper order. I don't even ask for the cost difference which would be in my favor, and I still get attitude. Lastly, they give the most attitude when you're doing them a favor and notifying about the bathroom being unacceptably filthy. Guy came in and pee'd everywhere, I get that they're busy but we could've done without the condescending "you know there's a starbucks across the street, use theirs". Yeah, except i'm not a paying customer over there, i'm a paying customer here and all we did was mention the restroom was filthy. I even asked for some disposable gloves so i could wipe the seat down myself so i could clean it. I understand it's against their protocol to let me do that but again, the attitude was not needed. I've pretty much stopped coming here now, I know my one portion of RMR (like once a month) won't hurt them but keep pushing more customers away and the books will take a hit. I'm one of the last people who will give fast food service employees a hard time, because as I said, i worked it. We've had food thrown at us, had to clean up drug paraphernalia, clean up feces all over the walls, deal with being yelled at, etc etc. So for me to say something, trust me it took a lot of bad experiences. I refrained from reviewing mostly because some of their employees are sweet and nice. Hopefully they keep them, and get rid of the others.
Atmosphere: 1
Food: 4
Service: 2
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