Not only do I have to deal with homeless people in & out of the establishment they refuse to take your order if you don't use the kiosk
Atmosphere: 1
Food: 1
Service: 1
Karen Miller-Martin
I went through the drive through. It was faster than usual.
Atmosphere: 4
Food: 4
Service: 4
Marci Chmielewski
This is the best El Pollo Loco around. The team members are very friendly and helpful. The chicken is always prepared well. This store really pays attention to quality and cares about their customers.
Lindsay Nungaray
Literally go out of my way to come to this pollo loco. The service is exceptional and the food is always prepared with care
Atmosphere: 5
Food: 5
Service: 5
abdolreza arefi
The food was good with friendly staff the gentleman name Rene was really kind and helpfull thanks thank thanks
Atmosphere: 5
Food: 5
Service: 5
Marvin Mendiola
Second time in less than a week that they messed up my order. I try avoiding issues, but this is already an issue itself.
Juan Calderon
Came here 10 mins before close, food was great hot fresh , and the order was correct. The only thing I can say negatively is that there were 6 homeless people outside that made the place look sketchy !
Atmosphere: 3
Food: 5
Service: 5
Martir Ramriez
i got some chicken yesterday 05/27/2025 at 6pm thechicken was horrible dry and old i wil not even guibe thath to my dog i do not recomend that you want good chicken go to granada hills mall smaal place but you get that fresh that was my experience
Atmosphere: 1
Food: 1
Service: 1
Steven Souders
Everyone knows El Pollo Loco. Xcelent chicken, rice and beans. Lots of other tasty treats on the menu also.
Atmosphere: 4
Food: 5
Service: 5
Evan Guston
Alejandra helped us place the order on the new computers. She has smiles ear to ear food always good as expected. I love their avocado burrito.
There was no ice in the fountain drink area at 8:50pm. We had to ask the front counter for ice. Also, you have to ask the front counter for napkins, as there is no napkin dispensers in the dining area. The staff was very helpful though.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pollo
Curtis B.
They got rid of the cashier and you order on a machine while they stare at you.
Atmosphere: 1
Food: 4
Service: 1
Oscar Villanueva
Worst restaurant to go order food from there is no cashiers the manager doesn’t help you and the food sits there for who knows how long before they give it to you! Not a good experience at all!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nachos Combo
John Maida II
El Pollo Loco is my go-to for quick, flavorful Mexican food. Their fire-grilled chicken is always perfectly cooked, juicy, and full of flavor. The sides are fresh, and I love that they offer healthier options like salads and bowls. The service is fast, and the prices are reasonable, making it a great choice for a tasty and convenient meal. Highly recommend if you’re looking for something fast but not fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Bowl, Two Churros, 3 Tacos Combo Meal, Grande Avocado Chicken Bowl, Chips, Chicken Avocado, Chicken Nachos Combo, Chips and Salsa, Leg and Thigh Chicken, Classic Chicken Tostada Salad Combo, Double Chicken Avocado Salad, Half Chicken Meal
Gabriel Arriaga
Quick in and out customer service was beyond perfect
Not only do I have to deal with homeless people in & out of the establishment they refuse to take your order if you don't use the kiosk
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through. It was faster than usual.
Atmosphere: 4
Food: 4
Service: 4
This is the best El Pollo Loco around. The team members are very friendly and helpful. The chicken is always prepared well. This store really pays attention to quality and cares about their customers.
Literally go out of my way to come to this pollo loco. The service is exceptional and the food is always prepared with care
Atmosphere: 5
Food: 5
Service: 5
The food was good with friendly staff the gentleman name Rene was really kind and helpfull thanks thank thanks
Atmosphere: 5
Food: 5
Service: 5
Second time in less than a week that they messed up my order. I try avoiding issues, but this is already an issue itself.
Came here 10 mins before close, food was great hot fresh , and the order was correct. The only thing I can say negatively is that there were 6 homeless people outside that made the place look sketchy !
Atmosphere: 3
Food: 5
Service: 5
i got some chicken yesterday 05/27/2025 at 6pm thechicken was horrible dry and old i wil not even guibe thath to my dog i do not recomend that you want good chicken go to granada hills mall smaal place but you get that fresh that was my experience
Atmosphere: 1
Food: 1
Service: 1
Everyone knows El Pollo Loco. Xcelent chicken, rice and beans. Lots of other tasty treats on the menu also.
Atmosphere: 4
Food: 5
Service: 5
Alejandra helped us place the order on the new computers. She has smiles ear to ear food always good as expected. I love their avocado burrito.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
Restaurantji Recommends
There was no ice in the fountain drink area at 8:50pm. We had to ask the front counter for ice. Also, you have to ask the front counter for napkins, as there is no napkin dispensers in the dining area. The staff was very helpful though.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pollo
They got rid of the cashier and you order on a machine while they stare at you.
Atmosphere: 1
Food: 4
Service: 1
Worst restaurant to go order food from there is no cashiers the manager doesn’t help you and the food sits there for who knows how long before they give it to you! Not a good experience at all!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nachos Combo
El Pollo Loco is my go-to for quick, flavorful Mexican food. Their fire-grilled chicken is always perfectly cooked, juicy, and full of flavor. The sides are fresh, and I love that they offer healthier options like salads and bowls. The service is fast, and the prices are reasonable, making it a great choice for a tasty and convenient meal. Highly recommend if you’re looking for something fast but not fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Bowl, Two Churros, 3 Tacos Combo Meal, Grande Avocado Chicken Bowl, Chips, Chicken Avocado, Chicken Nachos Combo, Chips and Salsa, Leg and Thigh Chicken, Classic Chicken Tostada Salad Combo, Double Chicken Avocado Salad, Half Chicken Meal
Quick in and out customer service was beyond perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo
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