i got some chicken yesterday 05/27/2025 at 6pm thechicken was horrible dry and old i wil not even guibe thath to my dog i do not recomend that you want good chicken go to granada hills mall smaal place but you get that fresh that was my experience
Atmosphere: 1
Food: 1
Service: 1
Evan Guston
Alejandra helped us place the order on the new computers. She has smiles ear to ear food always good as expected. I love their avocado burrito.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
Tee C
There was no ice in the fountain drink area at 8:50pm. We had to ask the front counter for ice. Also, you have to ask the front counter for napkins, as there is no napkin dispensers in the dining area. The staff was very helpful though.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pollo
Curtis B.
They got rid of the cashier and you order on a machine while they stare at you.
Atmosphere: 1
Food: 4
Service: 1
Oscar Villanueva
Worst restaurant to go order food from there is no cashiers the manager doesn’t help you and the food sits there for who knows how long before they give it to you! Not a good experience at all!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nachos Combo
John Maida II
El Pollo Loco is my go-to for quick, flavorful Mexican food. Their fire-grilled chicken is always perfectly cooked, juicy, and full of flavor. The sides are fresh, and I love that they offer healthier options like salads and bowls. The service is fast, and the prices are reasonable, making it a great choice for a tasty and convenient meal. Highly recommend if you’re looking for something fast but not fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Bowl, Two Churros, 3 Tacos Combo Meal, Grande Avocado Chicken Bowl, Chips, Chicken Avocado, Chicken Nachos Combo, Chips and Salsa, Leg and Thigh Chicken, Classic Chicken Tostada Salad Combo, Double Chicken Avocado Salad, Half Chicken Meal
Gabriel Arriaga
Quick in and out customer service was beyond perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo
Nigel Gomez
When I came to this restaurant they were very kind to me and my family.
If you are planning on using their drive thru on a pick up truck, DON'T. It's so narrow that I basically left my 1500s tires behind just to get some really dried chicken. So often they got to fix their drive thru due to almost every large vehicle getting stuck and hitting things with the front bumper and if you don't want to hit anything with your front bumper than you gotta sacrifice your tires to be able to move forward.
Atmosphere: 1
Food: 2
Service: 2
Mark Young
I usually stop by this place after teaching around the school nearby and as always I enjoy eating here after a quick break as the food is always warm and ready and efficiently quick.
i got some chicken yesterday 05/27/2025 at 6pm thechicken was horrible dry and old i wil not even guibe thath to my dog i do not recomend that you want good chicken go to granada hills mall smaal place but you get that fresh that was my experience
Atmosphere: 1
Food: 1
Service: 1
Alejandra helped us place the order on the new computers. She has smiles ear to ear food always good as expected. I love their avocado burrito.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
There was no ice in the fountain drink area at 8:50pm. We had to ask the front counter for ice. Also, you have to ask the front counter for napkins, as there is no napkin dispensers in the dining area. The staff was very helpful though.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pollo
They got rid of the cashier and you order on a machine while they stare at you.
Atmosphere: 1
Food: 4
Service: 1
Worst restaurant to go order food from there is no cashiers the manager doesn’t help you and the food sits there for who knows how long before they give it to you! Not a good experience at all!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nachos Combo
El Pollo Loco is my go-to for quick, flavorful Mexican food. Their fire-grilled chicken is always perfectly cooked, juicy, and full of flavor. The sides are fresh, and I love that they offer healthier options like salads and bowls. The service is fast, and the prices are reasonable, making it a great choice for a tasty and convenient meal. Highly recommend if you’re looking for something fast but not fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado Bowl, Two Churros, 3 Tacos Combo Meal, Grande Avocado Chicken Bowl, Chips, Chicken Avocado, Chicken Nachos Combo, Chips and Salsa, Leg and Thigh Chicken, Classic Chicken Tostada Salad Combo, Double Chicken Avocado Salad, Half Chicken Meal
Quick in and out customer service was beyond perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo
When I came to this restaurant they were very kind to me and my family.
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
Excellent service, everyone very friendly!!
Restaurantji Recommends
If you are planning on using their drive thru on a pick up truck, DON'T. It's so narrow that I basically left my 1500s tires behind just to get some really dried chicken. So often they got to fix their drive thru due to almost every large vehicle getting stuck and hitting things with the front bumper and if you don't want to hit anything with your front bumper than you gotta sacrifice your tires to be able to move forward.
Atmosphere: 1
Food: 2
Service: 2
I usually stop by this place after teaching around the school nearby and as always I enjoy eating here after a quick break as the food is always warm and ready and efficiently quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Leg & Thigh Fire-Grilled Chicken Combo, Double Chicken Avocado Salad
I've been visiting this place for years and as always the employees and staff always keep up the hard work and maintain this specific location!
Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Tacos Combo Meal, Grande Avocado Chicken Bowl, Two Churros
I was tired after a long day of work and went through the drive through to order a chicken tostada and it tasted great and the line moved quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Tostada Salad Combo
Quick economical and delicious
Highly recommended if you visit California
Atmosphere: 5
Food: 5
Service: 5
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