SUSHIRAW

16858 Devonshire St, Granada Hills
(818) 832-9322

Recent Reviews

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Elizabeth Balas

such a yummy dinner spot! everything was so good 😊

Atmosphere: 5

Food: 5

Service: 5

Melissa Katz

I haven’t been here since 2013- oh wow I forgot about this hidden gem-
High quality sushi- very fresh- Albacore-Salmon-Yellow Tail- on point- spicy tuna salad was light and fresh- perfect for hot weather-
Next time I am in the neighborhood I will stop bye.
9 out of 10-!

Atmosphere: 5

Food: 5

Service: 5

Marlen

First time here, and everything we ordered was good. We ordered 4 different items: baked and tempura rolls. We had unsweetened tea to drink. Oh, and a tasty mushroom miso soup! Attentive customer service and the food had a great presentation. It was a nice and quiet ambiance inside the restaurant. No wait time for the table on this day. There is plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Deyanira De La Rosa

I love it the food is amazing!!

Atmosphere: 5

Food: 5

Service: 5

ARTHUR Kazar

The food and service is amazing.

Atmosphere: 5

Food: 5

Service: 5

Petrika Troja

Wife ordered the bento box. Pretty good. I ordered beef teriyaki bowl advertised as rib eye but is not. Beef is too lean for ribeye. Disappointing

Atmosphere: 3

Food: 3

Service: 3

Leslie Michelle

What a terrible experience!!! Was up to getting out to a quiet bite on a Sunday afternoon. Been here many times over the years. We sat at the bar and ordered. And as I suspected, it was quiet, there was only two patrons in the place.

Upon our food arriving, one of the plates was sitting on top of their plastic menu, and while I was in mid dip of taking my FIRST bite, the older waitress (there were only two on shift and I don’t want the wrong one attached to this horrible behavior) came up and said excuse me I need to take that menu away right now. Almost as if worried that soy sauce was gonna get on the laminated menu.

So I’m now holding up my arm, elbow awkwardly out so she could navigate over me to move three things to get to the menu underneath. I was literally in shock that she didn’t even let me take my bite, it was so unnecessary and bizarre. I was not like there was a packed house and they were short on menu’s, or it was some white embossed leather menu the was in jeopardy of getting stained. It was one of many plastic laminated menus.

She then proceeded to be just a nuisance. She propped herself up seats away from us speaking very loudly and suddenly not in english to the sushi chef while shooting me dirty looks and laughing. It was clear she was finding enjoyment from trying to ruin the experience of paying customers.

I considered she might be the owner, and I wanted to be clear before leaving this review because if she were the owner, she wouldn’t really care if this review was made based off of that behavior. So I asked our waitress to come over (who was a sweet girl with long hair and a ponytail), I wanted to ask her if the older lady was the owner and she confirmed that she was not. I proceeded to our waitress why I was asking, as that I was going to leave a review. I just wanted to make sure our waitress didn’t get in trouble for behavior that she didn’t do.

Upon the rude older waitress, seeing me talk to our waitress, she immediately wanted to know what we were asking our waitress and pulled our waitress away to inquire, it was evident our waitress only spoke English. Once our waitress informed her that I was going to leave a Yelp and Google review the rude waitress instantly kept her distance.

Sadly the damage was done and ruined the experience. This was absolutely the worst experience I’ve EVER had dining, and I’ve been out a lot! I understand people have bad days, but this was actually deliberate disgusting behavior.

I don’t know if the owners of this restaurant care but if they do, they should know how employees act and represent their establishment. I could not get the name of the older lady, so I am uploading two photos of us being here, and receipt to show the time and the date stamp so Yelp and Google won’t have to take this down and the owners may confirm the older female employee that was staffed on this date at this time.

In this day and age with so many peoples funds being tight, and lives being busy, escaping for a nice dining experience should not be met with terrible customer service. Good customer service and experience should be paramount.

We will never go back there again and will definitely share this experience as well. Bad employees, ruin good businesses.

Atmosphere: 1

Food: 1

Service: 1

Ani Avanesyan

This place serves old sushi! It’s disgusting my husband and I both got sick after eating sushi from here. Bad quality fish

M C

Jaime was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: California Roll, Spicy Edamame

Max Waller

”visit AT YOUR peril - this business has employees WHO definitely NEED remedial education render a WHOLE LOT BETTER CUSTOMER service!

Atmosphere: 1

Service: 1

Vadim Bakinec

At the first place they are not japanese , they are Korean staff , they make suchi with No Glove ! Just with hands with is disgusting! After toilet they use i think use hands with no glove is inappropriate ! I'll never go there back again ! Never ! Very disgusting

bushlat25

Their food is not bad but service is non existent. I walked in and ordered fresh sushi, nothing to cook. They were not busy, one table and one person at the bar. After 55 mins the waiter told me 15 more minutes. People that came after me got their order and left. 0 customer service and their food is not cheap. Definitely not coming back.
Oh yeah, thry offered me a free miso soup šŸ˜‚

Erica Pena

Love this place

Kid-friendliness: Yes,definitely kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Edamame

Carlos Gomez

Really good food. Recommend the Crunch roll. Good service. This place is still reliable, glad they are still here.

Atmosphere: 4

Food: 5

Service: 5

Roomena Essagholian

We did phone ordered they told us 30- 35 minutes my husband thier for 1houre and 20 min. To pickup the food.after I order veggie tempura all cold and saggy plus my veggie roll was all tear a part. Told thim I need lot off ginger, they forgot to put the ginger.šŸ¤¦ā€ā™€ļøšŸ˜‚ never go back thier😔

Food: 1

Service: 1

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