Subway

12081 Mt Vernon Ave Unit 2, Grand Terrace
(909) 422-1236

Recent Reviews

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Alex Ramos

They never have breakfast available but are open for breakfast. There is always something they’re out of. Not a good subway.

Service: 1

Joe Vasquez

Food and services great
But poor cleanliness for some reason they're not cleaning up the dining areas and I've noticed it in lots of restaurants that my wife & I eat at
I noticed after the covid that this practice stopped sad to say
But we shouldn't use that as an excuse and we shouldn't depend on the customer to clean up the mess when dining in...

Atmosphere: 1

Food: 5

Service: 5

Michael Zorro

The Food Server was very friendly and professional.

Atmosphere: 3

Food: 4

Service: 4

David Sims

I ordered a sandwich and wanted a deluxe added. I was told I could only purchase a double meat. I didn't want double meat! I went to another store and they gladly added the deluxe for me. I'll never patronize this store again. They want to charge you more money for the double..

Atmosphere: 1

A. S

Churro: Hard and Dried.Pretzel: Hard and Dried as well.Chocolate Chip Cookie: was the best soft warm with melted chocolate.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Auntie Anne's Footlong Pretzel, Cookies

Karina J

Their toaster is always broken, and it's more expensive than the location in Highgrove off of Center St. Highgrove location also just prepares better subs in general IMO. I did have an issue using coupon codes here once, that's what originally sent me to Highgrove. Thank goodness.

Vegetarian options: I mean, it's a Subway. You can get all the veggie and cheese sandwiches you'd like.

Atmosphere: 2

Food: 2

Service: 3

Gabriel Serna

Says they open at 8:30 was ignored then told through the door that they don’t open until 9. Why does google and the door state 8:30 ? Update your hours

Khusleen Kaur

I don’t know the name who helped me but she was really nice i had some request for changes she did it well

Atmosphere: 5

Food: 5

Service: 5

Raymond Romo

Got 4 meatballs for a foot long sub, said they didn’t have anymore, quality has gone down at this one, DO NOT recommend.

Celeste Morgan

One star for the woman who opened the store on July 1, 2023. The site said they were open at 8:30. Doors were locked. I could see her inside. She held her cell phone in one hand while prepping with the other. She finally saw me waving my hands, but never came to the door. She rolled her eyes to the ceiling as I tried to ask what time she’d be open. She did something with her fingers. It was hard to tell because she never down her phone. Then she walked to the back and stayed there after I asked what she was trying to say. If it weren’t for me having somewhere to be, I would’ve gone back to tell her about her nasty attitude. Management, please train your staff on customer service. Not the first time someone was mad while making a sandwich. If I run into it again, I won’t be waiting to write a review.

Service: 1

Alexi Williams

(Email from management already and still not fixed)This is the third time I have arrived there and not all the items on the menu especially the meatballs are not ready today was really upsetting seeing as they open at 8:30 AM. I get there a little after 9 AM and the doors are locked. I sit and wait and I called the store no answer then somebody comes and unlocks the door I go in and what a surprise there are no meatballs even though they have been open for over 30 minutes I find it really messed up that I had to waste half of my lunch to find out that they don’t have some thing on the menu prepared AGAIN. I worked fast food for a lot of years and you’re to have all of your menu items prepared and ready when the store is open if not, then you put a sign out stating why you do not have those items so it’s really really frustrating and for it to happen multiple times is horrible especially since the manager has already emailed me about the same issue stating that they were going to talk to the employees, but they obviously didn’t so yeah really unfortunate probably won’t be back especially after today. And to have the store locked was ridiculous especially during business hours.

brea reid

Online it says they close at 930. The door is open for you to come in, lights on even the "open" sign is on BUT YOU WONT GET SERVICE! I walked in at 859 and the cashier in there was RUDE and turned me around. I WILL NEVER GO TO THIS SUBWAY AGAIN!

Atmosphere: 1

Service: 1

anthony cecchini

I really like this subway but unfortunately they do not take coupons or app specials this has caused me to start going to the other subway down center since they are a participating location. I really hope the owner of this location decides to start accepting the subway app specials because by not taking coupons you could possibly be losing a lot of business with inflation so high and rising food cost we have to start saving any way we can.

Atmosphere: 3

Food: 5

Service: 3

Jesse Pacheco

The Hispanic girl who works there must hate life . And she seems to let you know it. Very rude second time had to deal with her. You like to give people a second chance, because you never know someone might be having a bad day. But it looks like every day is a bad day for her!!

Atmosphere: 1

Food: 3

Service: 1

Chris Pena

Online says store opens at 8:30 but walked up to the door at 8:45 but doors were locked and saw a girl inside who saw me and just ignored me and continued living her life. No wonder I see other bad reviews about poor customer service. I even tried calling after that to ask what time they opened since I could not get any acknowledgment and she just looked at the phone ringing. Guess my small local business doesn’t need my money.

Atmosphere: 4

Food: 4

Service: 1

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