Worst customer service ever! The guy taking my order was so rude. He was mad that I was using a coupon, the only reason I would even go to a subway.
Atmosphere: 1
Food: 2
Service: 1
Patrick Lumpkin
I ordered through the app and gotta say the guy who made my sub tonight did a great job. Probably the best sub I've had from subway in a long time. I appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Tracy Hansen
I have never been treated so badly in my life as a paying customer my daughter and I walked in together each of us with our own coupons to order for our own household I ordered my 2 sandwiches and paid for them with my coupon my daughter ordered hers and when she went to pay the worker with the pink hair and bad attitude told her you can’t use a coupon it’s only one per party
Beautybypaola
Seriously the worst subway I’ve been too , every single time we’ve gone the lady in the morning who says she’s the “ manager “ has the rudest attitude. Today we went in with 2 coupons that we got in the mail , I asked if we could use it on any sandwich and she said “ read the coupon it tells you which ones you can’t “ ok , she saw I had 2 in my hand & she said we only take 1 coupon per party , that doesn’t say on the coupon & I told her okay we can do 2 different transactions& she said no we don’t do that & shno you guys can go to a different store , I DONT RECOMMEND YOU COMING HERE AT AT RUDE & DIRTY RESTAURANT.
Atmosphere: 1
Food: 1
Service: 1
Ronald Bell
Ordered a sandwich through the app and the sandwich was made completely incorrect I had asked for toasted and my sandwich was cold and the bread was not toasted the sandwich was very messy will not be coming to this location because there staff make bad sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Guillermo Flores
Well everything was just plain nothing of the ordinary
Atmosphere: 3
Food: 3
Service: 3
Juanita Robbins
service was zero the two employees that were working there today 05/21/25 were very rude poor customer service one of them thew my sandwich together just awful asked her to change the bread after she ripped apart the other girl checked me out and put my sandwichs a big bag I asked if she can place them in the bag they always place them in she gave me the biggest attitude I she said you have to say you want two bags one for each very rude now why would if I had two, will be reporting this to our city hall here in grand terrace CA how they can allow a business to conduct business with such horrible customer service one should not be treated so poorly especially when I am fight cancer!!!!
Food: 1
Service: 1
M Z
Came home to try to eat my sandwich, which was a tuna 6 inch and the bread was so hard. I couldn’t cut it with my steak knife. I called the office and she said that the manager would be in tomorrow when the manager did show up after her break I contacted her again then she was hostile and called me a liar that she herself made sure all the bread was soft that morning! She did not even try to make things right. This was the first time I went back to the subway the subway has a history of poor service and poor food. It’s horrible.
Atmosphere: 3
Food: 1
Service: 4
Isaak Silva
I like it here the workers are really nice and one time gave me a little extra cheese with no extra charge
Atmosphere: 5
Food: 5
Service: 5
Alex Ramos
They never have breakfast available but are open for breakfast. There is always something they’re out of. Not a good subway.
Food and services great But poor cleanliness for some reason they're not cleaning up the dining areas and I've noticed it in lots of restaurants that my wife & I eat at I noticed after the covid that this practice stopped sad to say But we shouldn't use that as an excuse and we shouldn't depend on the customer to clean up the mess when dining in...
Atmosphere: 1
Food: 5
Service: 5
Michael Zorro
The Food Server was very friendly and professional.
Atmosphere: 3
Food: 4
Service: 4
David Sims
I ordered a sandwich and wanted a deluxe added. I was told I could only purchase a double meat. I didn't want double meat! I went to another store and they gladly added the deluxe for me. I'll never patronize this store again. They want to charge you more money for the double..
Atmosphere: 1
A. S
Churro: Hard and Dried.Pretzel: Hard and Dried as well.Chocolate Chip Cookie: was the best soft warm with melted chocolate.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Auntie Anne's Footlong Pretzel, Cookies
Karina J
Their toaster is always broken, and it's more expensive than the location in Highgrove off of Center St. Highgrove location also just prepares better subs in general IMO. I did have an issue using coupon codes here once, that's what originally sent me to Highgrove. Thank goodness.
Vegetarian options: I mean, it's a Subway. You can get all the veggie and cheese sandwiches you'd like.
Worst customer service ever! The guy taking my order was so rude. He was mad that I was using a coupon, the only reason I would even go to a subway.
Atmosphere: 1
Food: 2
Service: 1
I ordered through the app and gotta say the guy who made my sub tonight did a great job. Probably the best sub I've had from subway in a long time. I appreciate it.
Atmosphere: 5
Food: 5
Service: 5
I have never been treated so badly in my life as a paying customer my daughter and I walked in together each of us with our own coupons to order for our own household I ordered my 2 sandwiches and paid for them with my coupon my daughter ordered hers and when she went to pay the worker with the pink hair and bad attitude told her you can’t use a coupon it’s only one per party
Seriously the worst subway I’ve been too , every single time we’ve gone the lady in the morning who says she’s the “ manager “ has the rudest attitude.
Today we went in with 2 coupons that we got in the mail , I asked if we could use it on any sandwich and she said “ read the coupon it tells you which ones you can’t “ ok , she saw I had 2 in my hand & she said we only take 1 coupon per party , that doesn’t say on the coupon & I told her okay we can do 2 different transactions& she said no we don’t do that & shno you guys can go to a different store , I DONT RECOMMEND YOU COMING HERE AT AT RUDE & DIRTY RESTAURANT.
Atmosphere: 1
Food: 1
Service: 1
Ordered a sandwich through the app and the sandwich was made completely incorrect I had asked for toasted and my sandwich was cold and the bread was not toasted the sandwich was very messy will not be coming to this location because there staff make bad sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Well everything was just plain nothing of the ordinary
Atmosphere: 3
Food: 3
Service: 3
service was zero the two employees that were working there today 05/21/25 were very rude poor customer service one of them thew my sandwich together just awful asked her to change the bread after she ripped apart the other girl checked me out and put my sandwichs a big bag I asked if she can place them in the bag they always place them in she gave me the biggest attitude I she said you have to say you want two bags one for each very rude now why would if I had two, will be reporting this to our city hall here in grand terrace CA how they can allow a business to conduct business with such horrible customer service one should not be treated so poorly especially when I am fight cancer!!!!
Food: 1
Service: 1
Came home to try to eat my sandwich, which was a tuna 6 inch and the bread was so hard. I couldn’t cut it with my steak knife. I called the office and she said that the manager would be in tomorrow when the manager did show up after her break I contacted her again then she was hostile and called me a liar that she herself made sure all the bread was soft that morning! She did not even try to make things right. This was the first time I went back to the subway the subway has a history of poor service and poor food. It’s horrible.
Atmosphere: 3
Food: 1
Service: 4
I like it here the workers are really nice and one time gave me a little extra cheese with no extra charge
Atmosphere: 5
Food: 5
Service: 5
They never have breakfast available but are open for breakfast. There is always something they’re out of. Not a good subway.
Service: 1
Restaurantji Recommends
Food and services great
But poor cleanliness for some reason they're not cleaning up the dining areas and I've noticed it in lots of restaurants that my wife & I eat at
I noticed after the covid that this practice stopped sad to say
But we shouldn't use that as an excuse and we shouldn't depend on the customer to clean up the mess when dining in...
Atmosphere: 1
Food: 5
Service: 5
The Food Server was very friendly and professional.
Atmosphere: 3
Food: 4
Service: 4
I ordered a sandwich and wanted a deluxe added. I was told I could only purchase a double meat. I didn't want double meat! I went to another store and they gladly added the deluxe for me. I'll never patronize this store again. They want to charge you more money for the double..
Atmosphere: 1
Churro: Hard and Dried.Pretzel: Hard and Dried as well.Chocolate Chip Cookie: was the best soft warm with melted chocolate.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Auntie Anne's Footlong Pretzel, Cookies
Their toaster is always broken, and it's more expensive than the location in Highgrove off of Center St. Highgrove location also just prepares better subs in general IMO. I did have an issue using coupon codes here once, that's what originally sent me to Highgrove. Thank goodness.
Vegetarian options: I mean, it's a Subway. You can get all the veggie and cheese sandwiches you'd like.
Atmosphere: 2
Food: 2
Service: 3
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