They are super nice and we did a survey and got a free fry and it was like sooo yum and Karena was really nice and they were not stingy with the sauce?Parking: it was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Simranjeet Singh
Karena #1895Good jobGood service
Atmosphere: 5
Food: 5
Service: 5
Krrish Shaw
Parking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Pj Singh
Best of best customer service at wing stop, Karena was really good at service , suggestions were given for flavors. She is really perfect at her job.Parking: A lot of parking close to restaurant.Wheelchair accessibility: Yes , close to ramp and door
Omggggggg karena was really really lovely helped us so wonderfully this is the first wings stop i have ever liked so far will come back soon ❣️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Chicken Wings
Brad Victor
Fast friendly service. This a new location and would benefit from some sun shades or blinds from the large East facing windows. It would keep the place really cool during those hot Inland Empire summers!
Atmosphere: 4
Food: 3
Service: 4
Nunie Baby
Despite the other reviews I went twice in a row and the customer service was IMMACULATE.First time bit of a wait for the food but it was fresh. Fries could’ve been better.Second time I called in and it was ready as soon as I got there STILL FRESH! Fries on point this time.But each the customer service was A1Definitely plan on returning!Oh and to the person who left the review on the African American female, if that’s the same person I encountered on my first visit. She is NOTHING like how you depicted her. She was sweet as pie And went above and beyond to make my fast food experience easy.
Atmosphere: 5
Food: 5
Service: 5
Taylor
Really, really frustrated with the app and being charged incorrectly.
Atmosphere: 1
Food: 1
Service: 5
Chantell Barthlett-Perez
Today about 2-3pm, one of your employees, African American young female wearing your t-shirts, on her break, walked to Smart time food store and tried cutting in front of the line..with other customers standing there...to buy liquor...and started screaming profanities and racial slurs at the old lady cashier..because she went in order of the line and didn't check her out right away...stood there still cussing and berating the cashier til she was helped then bumped an older man while storming out. The cashier had to apologize to whole store full...figured you should know who you are employing ..wearing your logo t-shirt...treating older people with no regard..cussing and being racist yelling in public..buying liquor and walking back to establishment...never had anything like that happen at smart time in the 5 years I've lived in grand terrace...
Atmosphere: 1
Food: 3
Service: 1
Trae B.
Horrible costumer service!!!! The wait was an hour and it wasnt even busy & also My fires were very under cooked
Ordered for pickup: - asked for extra crispy fries, but they were soggy - all of my wings had barely any sauce/seasoning overall super disappointing
Joceline Perez
KARENA… my goodness she’s so sweet. Apart from the awesome food, she made my day. Not only that but she treated her coworkers, and customers with incredible service. Thank you Karena, keep up the great work!!! I would have posted pictures of my food, but it was so good that I forgot to take pictures ?. Thank you again!!!
Atmosphere: 5
Food: 5
Service: 5
Anthonny S.
they took over an HOUR to serve me. had people order after me and they got their food first, which makes no sense. Don't come here if you are really hungry because you'll end up waiting forever to get your meal.
Bvlgary Parfum
They were forgot my order. It's took 30minutes I have to wait. Very
Atmosphere: 1
Service: 1
Nicole V.
Idk why this place has so many good reviews because this location sucks. First and last time coming fr my little sister got food poisoning bc they can't cook chicken right I guess. They weren't even busy. Pay attention to the food and if you can't cook chicken maybe don't work at a fcking wing restaurant.
They are super nice and we did a survey and got a free fry and it was like sooo yum and Karena was really nice and they were not stingy with the sauce?Parking: it was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Karena #1895Good jobGood service
Atmosphere: 5
Food: 5
Service: 5
Parking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Best of best customer service at wing stop, Karena was really good at service , suggestions were given for flavors. She is really perfect at her job.Parking: A lot of parking close to restaurant.Wheelchair accessibility: Yes , close to ramp and door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Ranch, Loaded Fries, Seasoned Fries, Mango Habanero, Cheese Fries
Omggggggg karena was really really lovely helped us so wonderfully this is the first wings stop i have ever liked so far will come back soon ❣️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Chicken Wings
Fast friendly service. This a new location and would benefit from some sun shades or blinds from the large East facing windows. It would keep the place really cool during those hot Inland Empire summers!
Atmosphere: 4
Food: 3
Service: 4
Despite the other reviews I went twice in a row and the customer service was IMMACULATE.First time bit of a wait for the food but it was fresh. Fries could’ve been better.Second time I called in and it was ready as soon as I got there STILL FRESH! Fries on point this time.But each the customer service was A1Definitely plan on returning!Oh and to the person who left the review on the African American female, if that’s the same person I encountered on my first visit. She is NOTHING like how you depicted her. She was sweet as pie And went above and beyond to make my fast food experience easy.
Atmosphere: 5
Food: 5
Service: 5
Really, really frustrated with the app and being charged incorrectly.
Atmosphere: 1
Food: 1
Service: 5
Today about 2-3pm, one of your employees, African American young female wearing your t-shirts, on her break, walked to Smart time food store and tried cutting in front of the line..with other customers standing there...to buy liquor...and started screaming profanities and racial slurs at the old lady cashier..because she went in order of the line and didn't check her out right away...stood there still cussing and berating the cashier til she was helped then bumped an older man while storming out. The cashier had to apologize to whole store full...figured you should know who you are employing ..wearing your logo t-shirt...treating older people with no regard..cussing and being racist yelling in public..buying liquor and walking back to establishment...never had anything like that happen at smart time in the 5 years I've lived in grand terrace...
Atmosphere: 1
Food: 3
Service: 1
Horrible costumer service!!!! The wait was an hour and it wasnt even busy & also My fires were very under cooked
Restaurantji Recommends
Ordered for pickup: - asked for extra crispy fries, but they were soggy - all of my wings had barely any sauce/seasoning overall super disappointing
KARENA… my goodness she’s so sweet. Apart from the awesome food, she made my day. Not only that but she treated her coworkers, and customers with incredible service. Thank you Karena, keep up the great work!!! I would have posted pictures of my food, but it was so good that I forgot to take pictures ?. Thank you again!!!
Atmosphere: 5
Food: 5
Service: 5
they took over an HOUR to serve me. had people order after me and they got their food first, which makes no sense. Don't come here if you are really hungry because you'll end up waiting forever to get your meal.
They were forgot my order. It's took 30minutes I have to wait. Very
Atmosphere: 1
Service: 1
Idk why this place has so many good reviews because this location sucks. First and last time coming fr my little sister got food poisoning bc they can't cook chicken right I guess. They weren't even busy. Pay attention to the food and if you can't cook chicken maybe don't work at a fcking wing restaurant.