Employees were not being kind to customers and complaining to fellow employees about being frustrated with people.
Atmosphere: 4
Food: 4
Service: 1
Elizabeth
Seems always rushed…. The quality and quantity is so poor now for what you pay!
Atmosphere: 1
Food: 1
Service: 1
Review Guy
dirty looking place. Portions are small. Bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Carnitas Burrito Bowl
Jennifer Simmons
We ordered the family build your own taco meal to go, I ordered 4 large shells in addition to regular shells and a large queso. We didn't receive the regular size shells or the queso.
Atmosphere: 1
Food: 1
Service: 1
Lester Romero
We came to store at 8:30 and they don’t have no guacamole aguas frescas services very bad when they closed at 11 pm very bad service at night time
Service: 1
Junior Torres
Customer service here is horrible, rushed and employees seem as if they’re forced to be here. Especially 2 girls at the front had the worst attitude, honestly ruined my meal. And it’s my second time at a chipotle, Visalia had by far better customer service, should get some service tips from them.
Food: 4
Service: 1
Marvin Amaya
Don’t get an online order if you want to have less portions of protein. It’s getting ridiculous. No wonder why they keep on getting bad reviews monthly.
Food: 1
Jean Sal
A consistently fantastic experience at Chipotle! I can't recommend Chipotle enough for anyone looking for a quick, delicious, and satisfying meal. Every time I visit, the food is cooked to perfection – the ingredients are always fresh and flavorful, and everything from the rice to the proteins is consistently well-prepared. Beyond the amazing food, the restaurant itself is impeccably clean and has a welcoming atmosphere, making it a pleasant place to dine in. The staff are another highlight; they are consistently polite, efficient, and clearly work hard to keep things moving smoothly. Whether I'm ordering to eat in or taking my food to go, the entire process is seamless and quick. Chipotle is my go-to for a fast, delicious, and reliable meal. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Maria H
I get that this is a fast causal service however this Chipolte was VERY rushed and almost all the employees in the cook line had an attitude. I don't think I'll be back due to being rushed and employees with bad attitude
Tauhid Choudhury
Terrible Service! Was rushed when there was no kune! The Server had horrible attitude! Dont recommend!
The worst Chipotle ever, really bad and unprofessional management, needs to train your management team better, my second horrible experience with their bad bad management, just walked out on them
jack call
I came here with my brother-in-law. Everything was good until the cashier told us that they stop giving discounts to Correctional Officers. It’s not a right for anyone but the cashier specified “we stop giving discounts to correctional officers, only sheriffs and PD.” I just don’t get the reason why ?
Update: 10/27/2024 No response from the owner. The only question I had was “is it true you stopped giving discounts to CO’s? If so, why ?”
Atmosphere: 4
Food: 4
Service: 4
Alex Villa
Last night my girlfriend & I went to chipotle, we got a Carnitas burrito & a chicken bowl with queso. Unfortunately for her last night while she was sharing with our daughter she found a piece of plastic inside her burrito and had to throw it away. She called today and let manager know about it and he apologized. I brought my bowl to work and once I was eating it I found pieces of plastic as well inside of mine. I had to throw it away as well so we only enjoy half of our food.
Atmosphere: 5
Food: 5
Service: 5
Shondra J
The two chicken bowls we bought 10 minutes apart were vastly different from each other. One was ordered on the mobile app, the other in store.
In the online ordered bowl, there was a lot of rice, filling more than half of the bowl. There were few beans, 4 pieces of chicken, and lots of lettuce. The scoop of guacamole was not even a tablespoon full.
The in store bowl was made and barely hit the halfway mark of the bowl. Beans and lettuce were not available. Again, only 4 pieces of chicken. The finished bowl was nowhere near worth the $14 paid for it.
I'm not sure I'll return to this location. You do not get enough protein to make the meal worth the price.
Atmosphere: 5
Food: 3
Service: 3
Gerardo Ocasio
Never come to this place customer service treat you like a child at 839 pm the have chairs for persons close when the stupid store close at 11 pm rude people even don’t have utensil for eat a garbage store I will never come back here
Employees were not being kind to customers and complaining to fellow employees about being frustrated with people.
Atmosphere: 4
Food: 4
Service: 1
Seems always rushed…. The quality and quantity is so poor now for what you pay!
Atmosphere: 1
Food: 1
Service: 1
dirty looking place. Portions are small. Bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Carnitas Burrito Bowl
We ordered the family build your own taco meal to go, I ordered 4 large shells in addition to regular shells and a large queso. We didn't receive the regular size shells or the queso.
Atmosphere: 1
Food: 1
Service: 1
We came to store at 8:30 and they don’t have no guacamole aguas frescas services very bad when they closed at 11 pm very bad service at night time
Service: 1
Customer service here is horrible, rushed and employees seem as if they’re forced to be here. Especially 2 girls at the front had the worst attitude, honestly ruined my meal. And it’s my second time at a chipotle, Visalia had by far better customer service, should get some service tips from them.
Food: 4
Service: 1
Don’t get an online order if you want to have less portions of protein. It’s getting ridiculous. No wonder why they keep on getting bad reviews monthly.
Food: 1
A consistently fantastic experience at Chipotle!
I can't recommend Chipotle enough for anyone looking for a quick, delicious, and satisfying meal. Every time I visit, the food is cooked to perfection – the ingredients are always fresh and flavorful, and everything from the rice to the proteins is consistently well-prepared.
Beyond the amazing food, the restaurant itself is impeccably clean and has a welcoming atmosphere, making it a pleasant place to dine in. The staff are another highlight; they are consistently polite, efficient, and clearly work hard to keep things moving smoothly. Whether I'm ordering to eat in or taking my food to go, the entire process is seamless and quick.
Chipotle is my go-to for a fast, delicious, and reliable meal. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I get that this is a fast causal service however this Chipolte was VERY rushed and almost all the employees in the cook line had an attitude. I don't think I'll be back due to being rushed and employees with bad attitude
Terrible Service! Was rushed when there was no kune! The Server had horrible attitude! Dont recommend!
Restaurantji Recommends
The worst Chipotle ever, really bad and unprofessional management, needs to train your management team better, my second horrible experience with their bad bad management, just walked out on them
I came here with my brother-in-law. Everything was good until the cashier told us that they stop giving discounts to Correctional Officers. It’s not a right for anyone but the cashier specified “we stop giving discounts to correctional officers, only sheriffs and PD.” I just don’t get the reason why ?
Update: 10/27/2024 No response from the owner. The only question I had was “is it true you stopped giving discounts to CO’s? If so, why ?”
Atmosphere: 4
Food: 4
Service: 4
Last night my girlfriend & I went to chipotle, we got a Carnitas burrito & a chicken bowl with queso. Unfortunately for her last night while she was sharing with our daughter she found a piece of plastic inside her burrito and had to throw it away. She called today and let manager know about it and he apologized. I brought my bowl to work and once I was eating it I found pieces of plastic as well inside of mine. I had to throw it away as well so we only enjoy half of our food.
Atmosphere: 5
Food: 5
Service: 5
The two chicken bowls we bought 10 minutes apart were vastly different from each other. One was ordered on the mobile app, the other in store.
In the online ordered bowl, there was a lot of rice, filling more than half of the bowl. There were few beans, 4 pieces of chicken, and lots of lettuce. The scoop of guacamole was not even a tablespoon full.
The in store bowl was made and barely hit the halfway mark of the bowl. Beans and lettuce were not available. Again, only 4 pieces of chicken. The finished bowl was nowhere near worth the $14 paid for it.
I'm not sure I'll return to this location. You do not get enough protein to make the meal worth the price.
Atmosphere: 5
Food: 3
Service: 3
Never come to this place customer service treat you like a child at 839 pm the have chairs for persons close when the stupid store close at 11 pm rude people even don’t have utensil for eat a garbage store I will never come back here
Atmosphere: 1
Food: 1
Service: 1
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