Dunkin'
1695 W Lacey Blvd, Hanford
(559) 587-1111
Recent Reviews
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One worker was on break so I didn’t wanna bother her but the other two employees were in the back too busy talking to see nor hear me hollering for their attention. After many attempts the worker on her break had to come over and grab me straws. She was on break she should not have had to stop her meal so she can do the job those other two employees should have done.
Atmosphere: 3
Food: 4
Service: 2
Enjoyed a sweet treat at Dunkin’ Donuts. They have a wide variety of donuts and coffee flavors. Staff are very helpful and point out their best sellers. The caramel iced macchiato and Boston kreme donut were top picks this morning. A slice of avocado toast made the treat even better.
Atmosphere: 5
Food: 5
Service: 5
Stopped by and picked up 2 coffees and a strawberry something drink. It was good. Dude working the counter was very nice ans quick taking and preparing our order.. I just find it ridiculous to charge .50 more for an iced coffee.. its literally frozen water.. I know they all do it, its still a scam.
Atmosphere: 3
Food: 3
Service: 4
Hot sandwiches were barely warm. The sourdough bread wasn't toasted and seemed slightly stale. Waited about 8 minutes for 2 sandwiches (hot ones) . Nobody in drive-thru, not sure why this visit was a complete waste of time, other visits are pretty great. Bummer.
Atmosphere: 1
Food: 1
Service: 1
Easy quick n grab. Everything was good. Bagel bites are a go to.
Atmosphere: 5
Food: 5
Service: 5
I've only been there twice. Each time I drove away with a glazed donut, because they '..no longer..' made my 1st choice. One request was for a chocolate cake donut with coconut. Pretty basic. Their glazed are heavy, almost cake-like, with little flavor other than sugar.
Food: 1
Service: 3
Love this place. Especially Michelle. She is the kindest person. She has been serving my husband and I coffee for over 20 years and has the greatest work ethic.
Atmosphere: 5
Food: 5
Service: 5
It is crazy how a donut shop doesn’t have donuts. And dunkin donuts app is not helpful, do not use. Just don’t buy from them. You will only get frustrated!
I ordered online for pick up. When I showed up, they told me they do not have donuts for the day and asked me to come back the next day. I was like “i ordered today because I need the food today, not tomorrow!” And they were like “well, we can’t do anything about it. Cancel it on the app”. So I tried looking for a cancellation or refund option online, but guess what? There is no option for it. You have to choose AI chat and get ticket for it. Dunkin donut customer representative did email me after but only offered 500 pts and no refund. I ended up filing for a dispute.
Food: 1
Service: 1
This Dunkin was experiencing a donut shortage. They were out of most donuts and said it was and on going issue. The workers laughed about it. I got coffee and will not be back.
Atmosphere: 4
Food: 2
Service: 1
All ways with a attitude and never any donuts past 6 and pure leftovers
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Don’t won’t to help people at night but they are very friendly
DD is a good stop to grab some coffee and donuts.
Atmosphere: 4
Food: 4
Service: 4
Nobody greets you when you walk in or see if you need help ..
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Out of munchkin donuts at 10 in the morning? Seriously. For a place known for donuts and coffee they aren't doing so hot.
Edit: they forgot half our order of hasbrowns after driving off. Wow 10/10 service.
Atmosphere: 1
Food: 1
Service: 1
I made a mobile order for a lemonade refresher & when I arrived an older lady at the drive through was very rude while telling me to make sure I know what I order before I order it because I didn't select lemonade or tea. I triple checked & I did in fact order a lemonade. I also asked for a couple of ketchups & she only gave me 1 packet. I'm a frequent Dunkin customer & have never once been talked to like I was an idiot. Customer service needs improvement.
Atmosphere: 5
Food: 5
Service: 1
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