El Pollo Loco

142 12th Ave, Hanford
(559) 584-7265

Recent Reviews

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Jose

I feel the need to leave a review so that Jessica the cashier can get recognition. I come here often and the times I’ve had her as the cashier she is always very friendly and gets the orders out quickly. (Usually when they have other cashiers they take a good amount of time to call orders out.) Today looked to be a very busy day; however, Jessica was quick with taking orders and getting them ready. Looks like she had just started her shift when I got there but she got right to work making everything run smoothly. All the times I’ve seen her there she is very good with keeping the lobby nice and clean while at the same time being attentive when customers arrive. Great Work!

Atmosphere: 5

Food: 5

Service: 5

Joe Castro

Great Food

Atmosphere: 5

Food: 5

Service: 5

Ivan Martinez

Another instant classic! The chicken tostada bowl was both satisfying and delicious. Their agua horchata is also quite refreshing.

Atmosphere: 5

Food: 5

Service: 5

Stephanie

very nice employees and the food is very good!

Atmosphere: 5

Food: 5

Service: 5

Emily

My food came out super fast and delicious. The staff was also very nice and quick with my order. I ordered a double chicken avocado salad and everything was very fresh with all salsas and dressing in the bag. 10/10

Atmosphere: 5

Food: 5

Service: 5

Lynn

Went through the drive-thru and there was no wait time, ordered my food right away and when I got to the window, my food was ready. The gentleman helping me was polite, no problems with the service...which i usually don't have problems with the staff when coming here and I've been to this location about 5 times. Only 1 out of the five times have my dishes been satisfiable, every other time, my chicken is always dry and wrinkley, as if it has been sitting for a while. I usually get the double chicken avocado salad, but once I ordered a breast and today a 2 piece thigh and leg combo....so dry! I will not be coming to this location $14 in the garbage.

Tameka Lewis

The chicken is always fresh, which Is a plus. I usually get the original chicken toastada and ask for my rice that comes in it on the side. They alway accept my request. They are friendly and quick with my order.

Kathryn Ervin II

Drive Through. Order lacked requested sauces and dressing. Had to check bag and then ask for it. Going inside, instead of driving through, provides an easier access to checking that you get what you ordered.

Maly Vang

There was a wait for chicken but food was worth the wait. I love El Pollo Loco!

Atmosphere: 5

Food: 5

Service: 5

excal prime

Hanford location always closes early. They need to update their business hours if there gonna close an hour early. Happens way to often.

Aj S

Went through the drive through the night of 8-16-24 it was pretty dead. Only 1 truck in line before me. I was asked to wait a while before ordering. I ordered and when i got to the window i was waiting what seemed like forever and nobody came to the window. I just left. Is there just one person there cooking taking orders and everything or what. Don’t go to this location.

Addy

amazing food! great employees i was treated really good by Jessica! i’ll be coming back

Atmosphere: 5

Food: 5

Service: 5

Victoria Larios

I called before my 50 dollar Postmates order to confirm they would put extra creamy cilantro because that is the only way we like to eat our food here. Not only did they not include it which made it dry and not enjoyable they also didn’t include the drink.

Dionna Harper

Service was good but slow. The food is good but one of the items we ordered to go was incorrect. Didn't know until we got home.

Atmosphere: 4

Food: 4

Service: 4

John Laughlin

Always fresh and offers healthy options that are reasonably priced.

Parking: The only negative is homeless population overrun the general area.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Avocado Taco, Chicken Avocado Burrito, Chips

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