Horrible, just bad!... how long does it take to make a milk shake? I got to the ordering mic and was told to wait... for 9 minutes!!, then once I made it to the pick up window, literally 22 minutes later, I got my food and was once again told to wait for the milk shake, for 13 more minutes!!! It should not take close to an hour to get fast food, and food that I will say is barely edible, it had been like 15 years since the last time I went to a Sonic. I think I know why now.
Atmosphere: 1
Food: 1
Service: 1
hope fernandez
My total was $35 and they charged me $45.
Andrew “Uncle Drew” Suarez
The drive through was quick because it’s right by an inn and out.
Atmosphere: 2
Food: 2
Service: 3
Mary Soto-Robles
Ordered a Sonic blast cup wasn't even full not worth what I paid for..never going there again. McDonalds is way better.
Atmosphere: 2
Food: 1
Service: 2
Kelly Casas
Place took 40 minutes to get an answer, tried parking drive up, then drive thru, and after all this time for 2 milkshakes an hour wait. How ridiculous, no special happy hour or nothing. Understaffed or not this is actually insane service.i I’m fuming and it’s 100 degrees outside, it’s too hot for this ☹️
Atmosphere: 1
Food: 1
Service: 1
Calandra Hernandez
Great Customer Service 👌 They are very ATTENTIVE!! RIGHT ON YALL!
Atmosphere: 5
Food: 5
Service: 5
Chris Smith
Ordered on app. Showed it was being made then nothing. This place sucks!!!
Atmosphere: 1
Food: 1
Service: 1
Elias Bookout
Food is okay cold and watered down but decent for fast food customer service is always pretty subpar. Most employees are extremely rude and will rush you. One male mocked our order as we were still in the drive through so we just left.
Atmosphere: 1
Food: 3
Service: 1
Alyssa Anderson
Why would you guys get rid of styrofoam cups!!! That’s the worst choice any restaurant can make. For us soda drinkers this is so sad lol
Food is good. Pretty expensive but good. Although, with little people coming to this place, the service is slow and terrible. I went this morning to have a sweet treat, and the worker over there said that the icecream machine is out. Is this mcdonalds or what?! The lady at the speaker took a long time for her to get my order and then breaks it to me that their main item on the menu is not avaliable (Which was the icecream). Honestly, foster freeze might be a better "go to" now.
Atmosphere: 1
Food: 4
Service: 1
Naomi Loera
No contact number or information to a manager or customer service. Service here is completely awful and expensive orders are never right. Combative employees need to be addressed. I'm requesting someone contact me. No wonder parking lot and drive through have no customers!
Atmosphere: 1
Food: 1
Service: 1
Melonie C
Worst sonic ive ever been to ! They need to close seriously. They over charge for food and then won’t refund you ! The attitude is wild. If you don’t want to work don’t DAVID. I would never go here again, I will be reporting to the BBB with proof of overcharge as well as well proof of refusal to refund I have contacted the customer support line in which they couldn’t refund me cause it was the business that had to, they never reached out to me! So still never got a refund or even my money back for being overcharged.
Atmosphere: 1
Food: 1
Service: 1
Kiara Garcia
Came through the drive-thru around 6:00. The employee who took my order was extremely rude. He wouldn’t let me speak and kept saying “Anything else” this is not a way to keep customers this made me feel rushed and unwanted as a customer.
Atmosphere: 1
Food: 1
Service: 1
Lizeth Bazan
Why is the ice cream machine still broke been almost 4 days & every day its “its not working at the moment” like isn’t ice cream the main thing yall sell besides slushies
Had to wait over 30 minutes for a soda
Atmosphere: 2
Food: 2
Service: 1
Horrible, just bad!... how long does it take to make a milk shake?
I got to the ordering mic and was told to wait... for 9 minutes!!, then once I made it to the pick up window, literally 22 minutes later, I got my food and was once again told to wait for the milk shake, for 13 more minutes!!! It should not take close to an hour to get fast food, and food that I will say is barely edible, it had been like 15 years since the last time I went to a Sonic. I think I know why now.
Atmosphere: 1
Food: 1
Service: 1
My total was $35 and they charged me $45.
The drive through was quick because it’s right by an inn and out.
Atmosphere: 2
Food: 2
Service: 3
Ordered a Sonic blast cup wasn't even full not worth what I paid for..never going there again. McDonalds is way better.
Atmosphere: 2
Food: 1
Service: 2
Place took 40 minutes to get an answer, tried parking drive up, then drive thru, and after all this time for 2 milkshakes an hour wait. How ridiculous, no special happy hour or nothing. Understaffed or not this is actually insane service.i I’m fuming and it’s 100 degrees outside, it’s too hot for this ☹️
Atmosphere: 1
Food: 1
Service: 1
Great Customer Service 👌 They are very ATTENTIVE!! RIGHT ON YALL!
Atmosphere: 5
Food: 5
Service: 5
Ordered on app. Showed it was being made then nothing. This place sucks!!!
Atmosphere: 1
Food: 1
Service: 1
Food is okay cold and watered down but decent for fast food customer service is always pretty subpar. Most employees are extremely rude and will rush you. One male mocked our order as we were still in the drive through so we just left.
Atmosphere: 1
Food: 3
Service: 1
Why would you guys get rid of styrofoam cups!!! That’s the worst choice any restaurant can make. For us soda drinkers this is so sad lol
Restaurantji Recommends
Food is good. Pretty expensive but good. Although, with little people coming to this place, the service is slow and terrible. I went this morning to have a sweet treat, and the worker over there said that the icecream machine is out. Is this mcdonalds or what?! The lady at the speaker took a long time for her to get my order and then breaks it to me that their main item on the menu is not avaliable (Which was the icecream). Honestly, foster freeze might be a better "go to" now.
Atmosphere: 1
Food: 4
Service: 1
No contact number or information to a manager or customer service. Service here is completely awful and expensive orders are never right. Combative employees need to be addressed. I'm requesting someone contact me. No wonder parking lot and drive through have no customers!
Atmosphere: 1
Food: 1
Service: 1
Worst sonic ive ever been to ! They need to close seriously. They over charge for food and then won’t refund you ! The attitude is wild. If you don’t want to work don’t DAVID. I would never go here again, I will be reporting to the BBB with proof of overcharge as well as well proof of refusal to refund
I have contacted the customer support line in which they couldn’t refund me cause it was the business that had to, they never reached out to me! So still never got a refund or even my money back for being overcharged.
Atmosphere: 1
Food: 1
Service: 1
Came through the drive-thru around 6:00. The employee who took my order was extremely rude. He wouldn’t let me speak and kept saying “Anything else” this is not a way to keep customers this made me feel rushed and unwanted as a customer.
Atmosphere: 1
Food: 1
Service: 1
Why is the ice cream machine still broke been almost 4 days & every day its “its not working at the moment” like isn’t ice cream the main thing yall sell besides slushies
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