hey whoever is the manager please tell your workers to wear gloves i lost my appetite.. all of the workers and none of them wearing gloves
stephanie almeida
I ordered online and my boyfriend went to pick up the food the employee that helped him out was basically hassling him , and kept asking questions about our order to make sure it was ours. It came out as rude
Atmosphere: 2
Food: 5
Service: 1
Jailyn Diaz
Jose great customer service & good food!!! 👏🏻
Atmosphere: 5
Food: 5
Service: 5
Rebecca Hemby
Best customer service I have ever had!! Big thanks to Jim for not forgetting about us! All the staff were great!
Atmosphere: 5
Food: 5
Service: 5
Domanick Rubalcava
I called and got put on hold for 15 mins and then they hung up on me and I proceeded to call again and they asked to put me on hold again after I told them I’ve been waiting for 15 mins and put me on hold again.
Service: 1
Lexi
This place was good when it first came around. Now the staff isn’t so great. They forget food or side items. Very disappointing to always have to drive back when they forget items. Do better
Atmosphere: 2
Food: 3
Service: 2
Nathaniel Salinas
The staff was super friendly and made sure that my food was to the highest standards. Very great environment!
Atmosphere: 5
Food: 5
Service: 5
Holly Tegel
The manager is very unprofessional and likes to get his homie in the back to come and stare at women in the front of the restaurant who are eating with their families when he should be taking care of the upset uber drivers and customers he isn’t tending to.
Atmosphere: 1
Food: 5
Service: 1
Michelle Stevens
Every month at my work we have a pot luck and i make sure I go to Wing Stop when Jamie the cashier is working. She is very upbeat, kind, friendly and helpful. I noticed she checks on all of her tables and makes sure everyone is having a great experience. I live in Visalia and I actually travel to the Hanford location because she always helps me choose flavors and makes it a fun experience. Thank you so much for having such a great employee 🤗
Atmosphere: 5
Food: 5
Service: 5
Win Ha
Ashley was so patient and understanding of my situation. she handled and corrected what needed to be without any problems. Super professional and definitely coming back indefinitely because of her professionalism and willingness to help and provide excellent customer service!
We eat here quite often! We love wingstop only issue we kind of always have is missing ranch and items. I had called the next day and the employee was very nice and handled the situation quite well. They were able to give us our missing item to redeem for next time which was great. Next time i went in i called prior to see if i was able to add on and they were and was ready to go fresh and hot right when i walked in great service. Really appreciate the kindness.
Atmosphere: 5
Food: 5
Service: 5
Adrian Arroyo
I visit like 2 times a week amazing and fast
Kaden Dukes
Expect shotty service around closing.
Workers were rude and dismissive. Moreover the lady handed me my food with her vape in her hand!
I order a simple 20 piece boneless meal and not only did I wait for 45 minutes for my food, well past closing time, but half of my wings didn’t have any sauce on them. I paid roughly $30 for some salted nuggets!
Atmosphere: 1
Food: 2
Service: 1
Joy Prys
Everything was off tonight. The dream team wasn't there, which I know they can't be there all the time. When I ordered I asked for extra sauce, which didn't make it to my tray so I asked if I could have a couple more. I was denied, without payment. You know when I asked for it specifically and didn't get it, and I've paid close to $40 for wings, just give me the dang sauce. She literally went through the the receipts to check if I had paid for extra sauce. I told her to forget it. I wasn't gonna pull out my card for a couple sauce charges. The fries were sooo salty we couldn't eat them. And the soda machine wasn't dispensing ratios right. It was a mess in there! Lol! But regardless, it was the worst visit I've had and I go alot, so the majority of the time its pretty great, just not this time. I hate that it's not consistent.
Atmosphere: 2
Food: 1
Service: 1
Elizabeth Cervantez
I truly enjoy this place bomb food, great service and friendly workers. Only downside is fries are always cold other than that really good!
hey whoever is the manager please tell your workers to wear gloves i lost my appetite..
all of the workers and none of them wearing gloves
I ordered online and my boyfriend went to pick up the food the employee that helped him out was basically hassling him , and kept asking questions about our order to make sure it was ours. It came out as rude
Atmosphere: 2
Food: 5
Service: 1
Jose great customer service & good food!!! 👏🏻
Atmosphere: 5
Food: 5
Service: 5
Best customer service I have ever had!! Big thanks to Jim for not forgetting about us! All the staff were great!
Atmosphere: 5
Food: 5
Service: 5
I called and got put on hold for 15 mins and then they hung up on me and I proceeded to call again and they asked to put me on hold again after I told them I’ve been waiting for 15 mins and put me on hold again.
Service: 1
This place was good when it first came around. Now the staff isn’t so great. They forget food or side items. Very disappointing to always have to drive back when they forget items. Do better
Atmosphere: 2
Food: 3
Service: 2
The staff was super friendly and made sure that my food was to the highest standards. Very great environment!
Atmosphere: 5
Food: 5
Service: 5
The manager is very unprofessional and likes to get his homie in the back to come and stare at women in the front of the restaurant who are eating with their families when he should be taking care of the upset uber drivers and customers he isn’t tending to.
Atmosphere: 1
Food: 5
Service: 1
Every month at my work we have a pot luck and i make sure I go to Wing Stop when Jamie the cashier is working. She is very upbeat, kind, friendly and helpful. I noticed she checks on all of her tables and makes sure everyone is having a great experience. I live in Visalia and I actually travel to the Hanford location because she always helps me choose flavors and makes it a fun experience. Thank you so much for having such a great employee 🤗
Atmosphere: 5
Food: 5
Service: 5
Ashley was so patient and understanding of my situation. she handled and corrected what needed to be without any problems. Super professional and definitely coming back indefinitely because of her professionalism and willingness to help and provide excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We eat here quite often! We love wingstop only issue we kind of always have is missing ranch and items. I had called the next day and the employee was very nice and handled the situation quite well. They were able to give us our missing item to redeem for next time which was great. Next time i went in i called prior to see if i was able to add on and they were and was ready to go fresh and hot right when i walked in great service. Really appreciate the kindness.
Atmosphere: 5
Food: 5
Service: 5
I visit like 2 times a week amazing and fast
Expect shotty service around closing.
Workers were rude and dismissive.
Moreover the lady handed me my food with her vape in her hand!
I order a simple 20 piece boneless meal and not only did I wait for 45 minutes for my food, well past closing time, but half of my wings didn’t have any sauce on them. I paid roughly $30 for some salted nuggets!
Atmosphere: 1
Food: 2
Service: 1
Everything was off tonight. The dream team wasn't there, which I know they can't be there all the time. When I ordered I asked for extra sauce, which didn't make it to my tray so I asked if I could have a couple more. I was denied, without payment. You know when I asked for it specifically and didn't get it, and I've paid close to $40 for wings, just give me the dang sauce. She literally went through the the receipts to check if I had paid for extra sauce. I told her to forget it. I wasn't gonna pull out my card for a couple sauce charges.
The fries were sooo salty we couldn't eat them. And the soda machine wasn't dispensing ratios right. It was a mess in there! Lol!
But regardless, it was the worst visit I've had and I go alot, so the majority of the time its pretty great, just not this time. I hate that it's not consistent.
Atmosphere: 2
Food: 1
Service: 1
I truly enjoy this place bomb food, great service and friendly workers. Only downside is fries are always cold other than that really good!
Atmosphere: 4
Food: 5
Service: 4
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