I've been going to Pollo Loco 30 years and I was blown away by this location's stellar service. I felt like I was in Disneyland as everyone was warm, friendly, courteous and beyond accommodating. Nancy, Braulio and Nathaly gave incredible service from start to finish and even helped with getting the QR code rewards! The food was excellent ! Way to go PCH and Normandie TEAM! I will return and tell everyone to come here!
Atmosphere: 5
Food: 5
Service: 5
Jesse E. Gatdula
FRESH CHICKEN, FRIENDLY STAFF
Atmosphere: 4
Food: 4
Service: 4
sean means
Food is always good here, been coming here for years I just wish the foster freeze partnership would come back.
Atmosphere: 4
Food: 4
Service: 4
Terri Alexander (Terri Lee)
I picked up a mobile order for my son which made him sick. The chicken was no good, not even the dog would go near it! Cant complain about service or atmosphere since I drove through it, but since Im.still trying to wash the smell of that chicken off my fingertips so I dont gag.....pretty sure someone there knows that chicken was going bad.....cooked and sold it anyway! My son paid $24:89 for a stomache, diarrhea and vomiting. Unfortunately, he cant smell or he wouldnt have eaten any of it! Hit in the face with a bat and robbed in his youth......
Food: 1
Service: 3
Denise Guidry
Quick fast service
Lee
This El Pollo Loco site is the best, most specially the guacamole, have tried all the other El Pollo Loco site, but this particular one is the best, we always get our chicken here. Mr Razipour (the owner?)please give a raise to the guy or lady that prepares your guacamole there, he/she is doing an excellent job. Please don’t change the way your guacamole is being prepared,it’s so chunky, the best in the west of USA love it. So sorry I’m talking bout the El Pollo Loco in PCH Torrance, by the Torrance airport, my mistake.
Atmosphere: 5
Food: 5
Service: 5
Joseluis Ulloa
Mango habanero chicken. the best yet😋😋
Atmosphere: 3
Food: 5
Service: 4
MAXX Love
The Chicken hard and Soft Tacos are prity good. But the last time I ordered hard Tacos had grease running from them.the Chicken Wings are ok but very small.Elpole has a meal called Wing lovers.its not on the Menu.you get 4 Wings and 2 sides. It's about $7.The drinks are a little watered down.
Atmosphere: 3
Food: 3
Service: 4
Van L
Great selection of healthy food and tasty too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
Daniel Navas
One hour before closing they start saying they dont have chicken anymore and you can only order burritos tostadas and stuff 🤦♂️ all bad
Horrible service poor management the manager assumed I was smoking weed while taking a shot he opened the door I called el pollo loco what is the manager doing in a Mexican restaurant!????
Atmosphere: 1
Food: 1
Service: 1
ricky latecya
Awesome customer service experience with Nathaly and Cynthia. Lunch was off the hook also. What a burrito.. Keep up the excellent work ladies your both awesome God bless Ricky B
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
D'ana “Mella” R
Went to drive thru and ordered 12 PC with 3 sides and guacamole. We spent over $60 and get to our hotel, famished and the el pollo crazy jackazzez didn't even give us, forks, knives, spoons, plates...nothing...and the chicken was dry and burnt. Too bad it was after 10pm and they were closed when we discovered all. RIDICULOUS! NEVER SAY NEVER BUT I AM SAYING NEVER GOING TO THIS CRAZY CHICKEN KOCATION AGAIN. DO BETTER K. 😡👎👎👎👎
I've been going to Pollo Loco 30 years and I was blown away by this location's stellar service. I felt like I was in Disneyland as everyone was warm, friendly, courteous and beyond accommodating. Nancy, Braulio and Nathaly gave incredible service from start to finish and even helped with getting the QR code rewards! The food was excellent ! Way to go PCH and Normandie TEAM! I will return and tell everyone to come here!
Atmosphere: 5
Food: 5
Service: 5
FRESH CHICKEN,
FRIENDLY STAFF
Atmosphere: 4
Food: 4
Service: 4
Food is always good here, been coming here for years I just wish the foster freeze partnership would come back.
Atmosphere: 4
Food: 4
Service: 4
I picked up a mobile order for my son which made him sick. The chicken was no good, not even the dog would go near it! Cant complain about service or atmosphere since I drove through it, but since Im.still trying to wash the smell of that chicken off my fingertips so I dont gag.....pretty sure someone there knows that chicken was going bad.....cooked and sold it anyway! My son paid $24:89 for a stomache, diarrhea and vomiting. Unfortunately, he cant smell or he wouldnt have eaten any of it!
Hit in the face with a bat and robbed in his youth......
Food: 1
Service: 3
Quick fast service
This El Pollo Loco site is the best, most specially the guacamole, have tried all the other El Pollo Loco site, but this particular one is the best, we always get our chicken here. Mr Razipour (the owner?)please give a raise to the guy or lady that prepares your guacamole there, he/she is doing an excellent job. Please don’t change the way your guacamole is being prepared,it’s so chunky, the best in the west of USA love it. So sorry I’m talking bout the El Pollo Loco in PCH Torrance, by the Torrance airport, my mistake.
Atmosphere: 5
Food: 5
Service: 5
Mango habanero chicken. the best yet😋😋
Atmosphere: 3
Food: 5
Service: 4
The Chicken hard and Soft Tacos are prity good. But the last time I ordered hard Tacos had grease running from them.the Chicken Wings are ok but very small.Elpole has a meal called Wing lovers.its not on the Menu.you get 4 Wings and 2 sides. It's about $7.The drinks are a little watered down.
Atmosphere: 3
Food: 3
Service: 4
Great selection of healthy food and tasty too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
One hour before closing they start saying they dont have chicken anymore and you can only order burritos tostadas and stuff 🤦♂️ all bad
Restaurantji Recommends
Great experience
Atmosphere: 5
Food: 5
Service: 5
Don't taste fresh
Food: 1
Horrible service poor management the manager assumed I was smoking weed while taking a shot he opened the door I called el pollo loco what is the manager doing in a Mexican restaurant!????
Atmosphere: 1
Food: 1
Service: 1
Awesome customer service experience with Nathaly and Cynthia. Lunch was off the hook also. What a burrito..
Keep up the excellent work ladies your both awesome
God bless
Ricky B
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Went to drive thru and ordered 12 PC with 3 sides and guacamole. We spent over $60 and get to our hotel, famished and the el pollo crazy jackazzez didn't even give us, forks, knives, spoons, plates...nothing...and the chicken was dry and burnt. Too bad it was after 10pm and they were closed when we discovered all. RIDICULOUS! NEVER SAY NEVER BUT I AM SAYING NEVER GOING TO THIS CRAZY CHICKEN KOCATION AGAIN. DO BETTER K.
😡👎👎👎👎
Food: 3
Service: 1
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