I don’t enjoy leaving negative reviews, but this Starbucks has organizational issues on more than one occasion when I’ve been in. Instead of giving people their items when it’s ready, they make them all at once and force everyone to wait the same amount of time to get their order. This is specifically about things prepared in the oven. So you have other people besides me looking around impatiently thinking what is going on when they could’ve brought our items out when they were ready, or prepared them in the order received. I know this could be addressed because other locations don’t do this. It’s kind of a pain since this location is convenient for me on the way to work, but I’ve started going elsewhere because I just can’t afford to waste any more time here.
Greg Cisneros
The Starbucks is great. But it is the drive thru system that was approved for this location is the worst. It backs up Sepulveda. And it is not easy for drive thru patrons to exit immediately onto Sepulveda while customers are pulling into the location is very dangerous. Safety first.
Atmosphere: 1
Food: 4
Service: 4
Elsa Cai
Honestly my experience was weirdly bad. I ordered on app and was also helping pick up my friends drink. When I went in no one greeted to help me except one asian employee the rest ignored me.
The drinks also took a long time one was suppose to be done by 4 : 18 and by 4: 25 I got niether. I watched as three other people went in and got there drinks even though i was there first and ordered on app. What even surprised me more is when I got my drink I asked for my friends too and one of the employees seemed to misunderstand and grab my drink as I was reaching it and took it away. I would have understood if she at least clarified or apologize but she just looked at me weird.
Also my friends drink is dirty it has matcha drippings on it when she didn't get a matcha drink.
Overall the atmosphere inside is good and the drink is decent but I would wish they were a little nicer.
Atmosphere: 3
Food: 2
Service: 1
Darkly Sewn
Speedy fast with friendly baristas, plus it's close by. I always treat myself here when its in the budget
First time at this location. I found the staff was extremely helpful and friendly.
Atmosphere: 5
Service: 5
Nena Sibrian
Stop today to grab myself an Ice Caramel Macchiato.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Anthony Velasquez
DA BEST STARBUCKS Ever! maw maw Here A Kiss Maw Maw MORE!!!
Atmosphere: 4
Food: 5
Service: 5
7thMarketingMediaGroup
This place is super cold and not comfortable for the clients
Ryant Takai
With a gazillion Starbuck locations and many reviews I've done this location will get 5 stars for service.I didn't get the barista's name, however he was a Caucasian male with dark hair and glasses. He was very courteous and professional in the way he helped me.Staff were energetic and gave a welcoming atmosphere. Coffee was done very well. I have a certain pickiness with the way I like my iced coffees and they did great here.The joint was clean, organized, and well their service was excellent here!Good job guys, well done!
Atmosphere: 4
Food: 4
Service: 5
Timothy Liska
Come on it's Starbucks. It's great, friendly staff, great
D'Angelo is the best employee at this location. He's fun and friendly and working towards his goal of kinesiology while still taking pride in his work and having fun while doing it. Pleasant gentleman and solid dude and a pleasure to have the honor of chatting with him when even coming through with the simplest of orders.
Atmosphere: 5
Food: 5
Service: 5
Charlene W
The staff is nice and make a good beverage however they are not competent in remedying errors. I wont be returning. A Starbucks is only as good as it is when it's busy and if they can't handle busy there is another three around the
Atmosphere: 5
Food: 5
Service: 3
J C
Came here to do extra computer work from the nearby library that closed at 8, thinking they’re open til 10–nope, only drive-thru. Lobby closes @ 9 ??♀️
Atmosphere: 3
Service: 4
Daniel Jaffe
Beware. This is the only Starbucks I’ve had this problem with but they will constantly hand you a drink that is running down the sides or has been set in a puddle of coffee. I’ve stained articles of clothing from not realizing the bottom of the drink was dirty.I did politely alert them to my concern and the response I received was that they don’t have time to wipe the counters down during busy hours. I understand being busy, but that doesn’t seem like the best way to view or handle the situation. Unfortunate as otherwise this Starbucks is fine. Just be sure to wipe your drink down to save yourself some headache.
I don’t enjoy leaving negative reviews, but this Starbucks has organizational issues on more than one occasion when I’ve been in. Instead of giving people their items when it’s ready, they make them all at once and force everyone to wait the same amount of time to get their order. This is specifically about things prepared in the oven. So you have other people besides me looking around impatiently thinking what is going on when they could’ve brought our items out when they were ready, or prepared them in the order received. I know this could be addressed because other locations don’t do this. It’s kind of a pain since this location is convenient for me on the way to work, but I’ve started going elsewhere because I just can’t afford to waste any more time here.
The Starbucks is great. But it is the drive thru system that was approved for this location is the worst. It backs up Sepulveda. And it is not easy for drive thru patrons to exit immediately onto Sepulveda while customers are pulling into the location is very dangerous. Safety first.
Atmosphere: 1
Food: 4
Service: 4
Honestly my experience was weirdly bad. I ordered on app and was also helping pick up my friends drink. When I went in no one greeted to help me except one asian employee the rest ignored me.
The drinks also took a long time one was suppose to be done by 4 : 18 and by 4: 25 I got niether. I watched as three other people went in and got there drinks even though i was there first and ordered on app. What even surprised me more is when I got my drink I asked for my friends too and one of the employees seemed to misunderstand and grab my drink as I was reaching it and took it away. I would have understood if she at least clarified or apologize but she just looked at me weird.
Also my friends drink is dirty it has matcha drippings on it when she didn't get a matcha drink.
Overall the atmosphere inside is good and the drink is decent but I would wish they were a little nicer.
Atmosphere: 3
Food: 2
Service: 1
Speedy fast with friendly baristas, plus it's close by. I always treat myself here when its in the budget
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Bacon & Gruyère Egg Bites, Blueberry Muffin
First time at this location. I found the staff was extremely helpful and friendly.
Atmosphere: 5
Service: 5
Stop today to grab myself an Ice Caramel Macchiato.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
DA BEST STARBUCKS Ever! maw maw Here A Kiss Maw Maw MORE!!!
Atmosphere: 4
Food: 5
Service: 5
This place is super cold and not comfortable for the clients
With a gazillion Starbuck locations and many reviews I've done this location will get 5 stars for service.I didn't get the barista's name, however he was a Caucasian male with dark hair and glasses. He was very courteous and professional in the way he helped me.Staff were energetic and gave a welcoming atmosphere. Coffee was done very well. I have a certain pickiness with the way I like my iced coffees and they did great here.The joint was clean, organized, and well their service was excellent here!Good job guys, well done!
Atmosphere: 4
Food: 4
Service: 5
Come on it's Starbucks. It's great, friendly staff, great
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great
Atmosphere: 5
Food: 5
Service: 5
D'Angelo is the best employee at this location. He's fun and friendly and working towards his goal of kinesiology while still taking pride in his work and having fun while doing it. Pleasant gentleman and solid dude and a pleasure to have the honor of chatting with him when even coming through with the simplest of orders.
Atmosphere: 5
Food: 5
Service: 5
The staff is nice and make a good beverage however they are not competent in remedying errors. I wont be returning. A Starbucks is only as good as it is when it's busy and if they can't handle busy there is another three around the
Atmosphere: 5
Food: 5
Service: 3
Came here to do extra computer work from the nearby library that closed at 8, thinking they’re open til 10–nope, only drive-thru. Lobby closes @ 9 ??♀️
Atmosphere: 3
Service: 4
Beware. This is the only Starbucks I’ve had this problem with but they will constantly hand you a drink that is running down the sides or has been set in a puddle of coffee. I’ve stained articles of clothing from not realizing the bottom of the drink was dirty.I did politely alert them to my concern and the response I received was that they don’t have time to wipe the counters down during busy hours. I understand being busy, but that doesn’t seem like the best way to view or handle the situation. Unfortunate as otherwise this Starbucks is fine. Just be sure to wipe your drink down to save yourself some headache.
Atmosphere: 3
Food: 4
Service: 2
Loading...