McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
12029 E Carson St, Hawaiian Gardens
(562) 402-8039
About McDonald's
Customers' Favorites
McDonald's Reviews
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All my husband wanted was a McRib. Got home, opened the box and the “rolls” were super hard Big Mac buns... I have pics to prove. Thanks for nothing. I would have rather you all told me you were out of McRib rolls then serve me this nonsense.
Exelente buen servicio... sigan adelante ya que es un lugar donde uno puede gustar de deliciosa comida rapida..felicidades..
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
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The McDonald's restaurant offers a varied menu, including burgers, sundaes, and iced coffee. The cashiers and staff are described as helpful and genuine, providing exceptional customer service. Ms. Jeanette, the manager, has been noted for her grace and kindness, especially when handling challenging guests. The establishment is maintained in a clean condition, and the children's play area is a highlight, featuring color-changing tables and a restroom on the family side. However, customers have experienced issues with long lines and wait times, especially during busy hours.
While the service at the tables is reported to be very fast, the lack of air conditioning in the children's play area has been a concern on hot days. The morning and mid-day crew have faced challenges in becoming a cohesive team, leading to some incorrectly prepared orders. Dining in has been a better experience, but a dedicated busser to clean up the tables would be appreciated. The food is generally good, with many enjoying the atmosphere, but some have had negative experiences with smoothies and frappes, finding them unavailable or not up to par. The apple pie has also been criticized for being cold and hard.
This particular location is situated on a busy street, and the dual drive-thru lanes and online orders can sometimes lead to a backed-up service. Overall, families appreciate this McDonald's for its playplace, cleanliness, and the friendliness of the staff, making it a great spot for kids and grandkids.