Ordered on a Thursday night at 8:50pm. Driver was late and said she was still at the store which is her reason for being 16 minutes late. Happens, sure. Then I open my pizza and it’s missing clearly missing slices lol guess that’s what I get for ordering in this area. I even tipped her $5
Atmosphere: 1
Food: 1
Service: 1
Brigitte Solorzano
I called for a delivery around 115 pm today the driver was very rude bad but bad customer service if he don't like his job he shouldn't work there I won't ever be ordering here again due to that delivery driver
Key Bus
If I could give zero stars I promise I would.
I usually don’t leave reviews, but this is unacceptable.
The first pizza I received wasn’t even done it was still extremely raw and undercooked.
The second pizza I received tasted extremely sour like something was expired.
Definitely would not recommend this exact location.
elizabeth ruiz
The pizza quality and order are not the problems. I was really upset with the lack of customer service from the rep who was at counter. I arrived and wasn't greeted or asked what I was there. She never looked at me. Luckily there was another rep in the front kitchen folding boxes. She saw that the front rep didn't acknowledge me at all so she came over and handed me the order that was ready and on the rack. I would rate the service higher if it wasn't for the older woman who had no customer service skills. The store seemed semi clean.
Parking: Dominos shares the lot with a dentist office. the parking spots are compact and limited.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Deluxe Pizza, Pepperoni Pizza
Yoshijey Hernandez
For context: I ordered through the mobile app, and the app told me my order was ready. 1.) The lady at the cash register had bad character, she said she didn't see my order when the TV screen with the orders had clearly said my order was ready. Then she said my order was not ready. She had asked us to pay, without giving us choice to pay with cash and told us to pay with a credit card. When the credit card reader was not working, she took our credit card herself and then did it for us. (Don't you think you should ask before doing so?) Our server on our receipt says Server 4895.
For context: My family and I were in a rush to get home and eat, so we did not double check our order before leaving the site. 2.) We ordered a large pizza with chicken and spinach, and they didn't even cut it correctly AND they didn't even put the spinach! What a joke... We had also ordered cheesy bread, but they didn't cut that either. Seriously I miss the old cashier guy, he was way nicer, charismatic, and gave a better customer experience.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Pepperoni Pizza
Amel Chebal
At least use gloves 🧤
Atmosphere: 1
Food: 1
Service: 1
Caleb Powell
Quick service and good quality for a Dominos. Only issue I've been having lately is a fairly consistent lack of the garlic butter sauce on the pizza. They don't seem to miss it on the cheesy bread for whatever reason but it seems like only 50% of the time they put it on their pizzas (which is the only way to go for Dominos traditional crust). They have been offering an apology pizza as compensation so I don't feel completely let down.
Also want to add that half of the time, the compensatory pizza has also been missing the garlic butter sauce.
Atmosphere: 3
Food: 3
Service: 4
alejandro
Ordered online. App said ready. Show up. My pizza order was giving away to the wrong person. Now I get to wait in store and miss my Lakers game and still paid full price. Good times.
UPDATE: I get home and open my pizzas. The "makeup" pizza they gave me wasn't the Meatzilla I originally ordered (that they gave to the wrong person), it's's Extravaganzza with Olives that I hate. Fantastic job
Atmosphere: 1
Food: 1
Service: 1
Rebecca Lomeli
Worst manager ever I don’t know if it’s Eddie or Eduardo his name, his attitude is disgusting, the way he treats his crew is horrible. Pizza was wrong. Thank you for the other employees for helping me, Her name is carla she said best customer service ever so professional and attentive to give me the service I as a customer deserve. I won’t go back knowing a person like that could actually be a general manager, so disappointed on you Dominos for giving opportunities to people that don’t know how to treat customers and most of all making them managers, if that’s how he treats his employees it doesn’t surprise me I as a customer would get treated any better. Just for having that management I give you a 1, I bought my pizza Thursday afternoon, another young man was their thank you for you customer service. I wish I could give you a 5 star ⭐️ But with that awful manager i can’t, I even feel bad for the employees that work with him.
Atmosphere: 1
Food: 1
Service: 1
OG Mister G
No napkins available ?? Costco, Sams Club, Smart & Final’s, Targets grocery outlet to name a few places where you can pick up the emergency supply of napkins. But as they say, fish stinks from the head so if the owner operator doesn’t care, but why should the employees?
This was probably THE WORST Domino’s pie I have had. I would love to corporate to do a thorough pop-up inspection.
First I want to say how unprofessional this place is. Haven't been here in 6 years, and now remember why. I ordered a specialised pizza from their menu for pick up. I paid for said pizza, $17 for a medium 🙄. Came to get it, and they said they must've gave it away. So they had to make it again. Then he offers me a free soda for my inconvenience?!. I'll never come here again.
Atmosphere: 1
Food: 1
Service: 1
James Coleman (Jtrucker)
First I want to say how unprofessional this place is. Haven't been here in 6 years, and now remember why. I ordered a specialised pizza from their menu for pick up. I paid for said pizza, $17 for a medium ?. Came to get it, and they said they must've gave it away. So they had to make it again. Then he offers me a free soda for my inconvenience?!. I'll never come here again.
Atmosphere: 1
Food: 1
Service: 1
Snow
UPDATE: JUST GOT MY REMAKE AND THAT IS MESSED UP AS WELL! I ordered a NY style pizza and got a hand tossed pizza! Ordered a Pepperoni Stuffed Bread and got a regular cheese bread! I WILL NEVER ORDER FROM THIS DOMINOS EVER AGAIN! I have gave enough chances for them to get it right!
As a former Assistant Manager for dominos pizza the service and food I have received from this location is embarrassing and should not be acceptable! I do not understand when we started charging customers delivery fees on remakes that we messed up on! On top of being called a liar the other day and then hung up on as well. I really hope this management issue and customer service issue gets resolved soon because this is a bad look on dominos
Atmosphere: 1
Food: 2
Service: 1
Lance R. Greene
Last Friday 08.10 according to bank record i really wanted a pizza. Domino's is close to where I live, based on my experience before this should be good, i thought .The afternoon manager on Friday customer service is HORRIBLE! I asked about the specials and the energy was HORRIBLE! I ordered a medium pizza with 2 toppings for 19.83, I thought about what she said although I did not want two pizzas, I canceled the original order and got 2 for 24 with 3 toppings. I was told by that manager the first order would cancel and the money would go back to the card no later than 5 days. Today I went and that same manager is there, I said the money was not returned. She said "go to your bank and dispute it". The bank worker told me my card would get turned off and I would have to wait for a new card. I went back and told that manager she said although she remembered me "that the system does not go that far back" "dispute it with your bank". She could have refunded the amount or give me a pizza that I paid for. Either option is fair. I asked for the number to corporate she said "I don't know it, it should be on your receipt. Not only did I not get my money, her HORRIBLE customer service did not offer a pizza. I work with customers on a regular basis and I would NEVER treat a customer with so much DISRESPECT and inconvenience. Either more training is needed or she does NOT work with the public. Her energy was HORRIBLE then and today. Is this how Domino's management works? A refund or a pizza. Sincerely just the money after today I no longer think Domino's is a pizza option
Food: 1
Service: 1
Danny Sahbegovic
Food is delicious, but delivery fees are very costly, and it seems like friendly service isn't really a priority. If you're gonna order Domino's, either get it from get store itself, or do it from another location.
Ordered on a Thursday night at 8:50pm. Driver was late and said she was still at the store which is her reason for being 16 minutes late. Happens, sure. Then I open my pizza and it’s missing clearly missing slices lol guess that’s what I get for ordering in this area. I even tipped her $5
Atmosphere: 1
Food: 1
Service: 1
I called for a delivery around 115 pm today the driver was very rude bad but bad customer service if he don't like his job he shouldn't work there I won't ever be ordering here again due to that delivery driver
If I could give zero stars I promise I would.
I usually don’t leave reviews, but this is unacceptable.
The first pizza I received wasn’t even done it was still extremely raw and undercooked.
The second pizza I received tasted extremely sour like something was expired.
Definitely would not recommend this exact location.
The pizza quality and order are not the problems. I was really upset with the lack of customer service from the rep who was at counter. I arrived and wasn't greeted or asked what I was there. She never looked at me. Luckily there was another rep in the front kitchen folding boxes. She saw that the front rep didn't acknowledge me at all so she came over and handed me the order that was ready and on the rack. I would rate the service higher if it wasn't for the older woman who had no customer service skills. The store seemed semi clean.
Parking: Dominos shares the lot with a dentist office. the parking spots are compact and limited.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Deluxe Pizza, Pepperoni Pizza
For context: I ordered through the mobile app, and the app told me my order was ready.
1.) The lady at the cash register had bad character, she said she didn't see my order when the TV screen with the orders had clearly said my order was ready. Then she said my order was not ready. She had asked us to pay, without giving us choice to pay with cash and told us to pay with a credit card. When the credit card reader was not working, she took our credit card herself and then did it for us. (Don't you think you should ask before doing so?) Our server on our receipt says Server 4895.
For context: My family and I were in a rush to get home and eat, so we did not double check our order before leaving the site.
2.) We ordered a large pizza with chicken and spinach, and they didn't even cut it correctly AND they didn't even put the spinach! What a joke... We had also ordered cheesy bread, but they didn't cut that either. Seriously I miss the old cashier guy, he was way nicer, charismatic, and gave a better customer experience.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Pepperoni Pizza
At least use gloves 🧤
Atmosphere: 1
Food: 1
Service: 1
Quick service and good quality for a Dominos. Only issue I've been having lately is a fairly consistent lack of the garlic butter sauce on the pizza. They don't seem to miss it on the cheesy bread for whatever reason but it seems like only 50% of the time they put it on their pizzas (which is the only way to go for Dominos traditional crust). They have been offering an apology pizza as compensation so I don't feel completely let down.
Also want to add that half of the time, the compensatory pizza has also been missing the garlic butter sauce.
Atmosphere: 3
Food: 3
Service: 4
Ordered online. App said ready. Show up. My pizza order was giving away to the wrong person. Now I get to wait in store and miss my Lakers game and still paid full price. Good times.
UPDATE: I get home and open my pizzas. The "makeup" pizza they gave me wasn't the Meatzilla I originally ordered (that they gave to the wrong person), it's's Extravaganzza with Olives that I hate. Fantastic job
Atmosphere: 1
Food: 1
Service: 1
Worst manager ever I don’t know if it’s Eddie or Eduardo his name, his attitude is disgusting, the way he treats his crew is horrible. Pizza was wrong. Thank you for the other employees for helping me, Her name is carla she said best customer service ever so professional and attentive to give me the service I as a customer deserve. I won’t go back knowing a person like that could actually be a general manager, so disappointed on you Dominos for giving opportunities to people that don’t know how to treat customers and most of all making them managers, if that’s how he treats his employees it doesn’t surprise me I as a customer would get treated any better. Just for having that management I give you a 1, I bought my pizza Thursday afternoon, another young man was their thank you for you customer service. I wish I could give you a 5 star ⭐️ But with that awful manager i can’t, I even feel bad for the employees that work with him.
Atmosphere: 1
Food: 1
Service: 1
No napkins available ??
Costco, Sams Club, Smart & Final’s, Targets grocery outlet to name a few places where you can pick up the emergency supply of napkins.
But as they say, fish stinks from the head so if the owner operator doesn’t care, but why should the employees?
This was probably THE WORST Domino’s pie I have had. I would love to corporate to do a thorough pop-up inspection.
Sad, disappointing, but not surprising .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
First I want to say how unprofessional this place is. Haven't been here in 6 years, and now remember why. I ordered a specialised pizza from their menu for pick up. I paid for said pizza, $17 for a medium 🙄. Came to get it, and they said they must've gave it away. So they had to make it again. Then he offers me a free soda for my inconvenience?!. I'll never come here again.
Atmosphere: 1
Food: 1
Service: 1
First I want to say how unprofessional this place is. Haven't been here in 6 years, and now remember why. I ordered a specialised pizza from their menu for pick up. I paid for said pizza, $17 for a medium ?. Came to get it, and they said they must've gave it away. So they had to make it again. Then he offers me a free soda for my inconvenience?!. I'll never come here again.
Atmosphere: 1
Food: 1
Service: 1
UPDATE: JUST GOT MY REMAKE AND THAT IS MESSED UP AS WELL! I ordered a NY style pizza and got a hand tossed pizza! Ordered a Pepperoni Stuffed Bread and got a regular cheese bread! I WILL NEVER ORDER FROM THIS DOMINOS EVER AGAIN! I have gave enough chances for them to get it right!
As a former Assistant Manager for dominos pizza the service and food I have received from this location is embarrassing and should not be acceptable! I do not understand when we started charging customers delivery fees on remakes that we messed up on! On top of being called a liar the other day and then hung up on as well. I really hope this management issue and customer service issue gets resolved soon because this is a bad look on dominos
Atmosphere: 1
Food: 2
Service: 1
Last Friday 08.10 according to bank record i really wanted a pizza. Domino's is close to where I live, based on my experience before this should be good, i thought .The afternoon manager on Friday customer service is HORRIBLE! I asked about the specials and the energy was HORRIBLE! I ordered a medium pizza with 2 toppings for 19.83, I thought about what she said although I did not want two pizzas, I canceled the original order and got 2 for 24 with 3 toppings. I was told by that manager the first order would cancel and the money would go back to the card no later than 5 days. Today I went and that same manager is there, I said the money was not returned. She said "go to your bank and dispute it". The bank worker told me my card would get turned off and I would have to wait for a new card. I went back and told that manager she said although she remembered me "that the system does not go that far back" "dispute it with your bank". She could have refunded the amount or give me a pizza that I paid for. Either option is fair. I asked for the number to corporate she said "I don't know it, it should be on your receipt. Not only did I not get my money, her HORRIBLE customer service did not offer a pizza. I work
with customers on a regular basis and I would NEVER treat a customer with so much DISRESPECT and inconvenience. Either more training is needed or she does NOT work with the public. Her energy was HORRIBLE then and today. Is this how Domino's management works? A refund or a pizza. Sincerely just the money after today I no longer think Domino's is a pizza option
Food: 1
Service: 1
Food is delicious, but delivery fees are very costly, and it seems like friendly service isn't really a priority. If you're gonna order Domino's, either get it from get store itself, or do it from another location.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Deluxe Pizza
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