El Pollo Loco
14308 Ocean Gate Ave, Hawthorne
(310) 219-1400
Recent Reviews
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The food & service was amazing...
Atmosphere: 5
Food: 5
Service: 5
I enjoy having a quick bit of beans, chicken and rice.
Atmosphere: 4
Food: 5
Service: 4
Quick service and polite staff. Restaurant seating is large and clean. Ordered the 2 piece meal with two sides. Food was good as expected.
Atmosphere: 5
Food: 4
Service: 5
I've gone to this location twice for the wing lover special and every time they tell me they don't have any wings.. Once it was shortly after they had just opened for lunch, the other time it was around 5pm.. How do you not have any wings when you just opened??
When I went at 5 pm I see all this chicken back there on the grill, you mean out of all those pieces of chicken you can't come up with 4 wings?? I think they just randomly decide when they're not going to do any more of the specials for that day..
I was already there, so I ended up ordering the regular El Pollo bowl, but that's not what I came for and not what I wanted..
The pollo bowl is the same every time, so there's nothing to write a home about that for..
I was paying with my phone, I literally didn't have any cash on me and I forgot to order the Cilantro sauce.. They literally wanted me to run my card for 75 cent as opposed to just giving me the sauce... I mean seriously..I was only asking for one and I thought it was the least they could do for not having what I actually wanted but nope..I walked away sauce-less..
Atmosphere: 4
Food: 3
Service: 2
Pretty decent spot
Atmosphere: 4
Food: 4
Service: 4
RIDICULOUS!!!! I purchased the original Pollo bowl today!! Same size and they went up almost $4 .. NO WAY!!! NOT WORTH IT!!! THESE COMPANIES HAVE LOST THEIR MINDS!!!
I will not be coming back!!! BEWARE !! PRICE GOUGING!!! Anyways service sucks!!! Always rude!!! I use to come for a deal... bye!!!
Atmosphere: 1
Food: 1
Service: 1
My go to place for 13 years in a row and never disappoints, i've been to many pollo locos and none compare to the quality and portion sizes they have here. The fire grilled burritos are a must!
Atmosphere: 5
Food: 5
Service: 5
For the most part this property is always clean but they can do better employees always are freanldy and attentive thank you all
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Dish
Liliana's attitude is absolutely disgusting. This used to be my preferred location until she was hired. I eat this almost every day. It is a shame to spend so much money at a business and be met with such a disgusting attitude. She is the face of your brand and gives a horrible appearance. She looks misreable, and doesn't smile ever when she helps customers. She doesnt ask people do they want to scan the app for their points. Everybody else is nice at this location except her. Richard, Joequan, Karen, and Silvia.
Atmosphere: 1
Food: 3
Service: 1
Went through drive thru and food was great but didn't get our extra order of tortillas that we paid for or any utensils
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Great tasting
Atmosphere: 5
Food: 5
Service: 5
It was good
Atmosphere: 5
Food: 5
Service: 5
Always love a healthy version of food.
Atmosphere: 5
Food: 5
Service: 5
Was asked to SIGN to pick up a mobile order that I placed for myself. Huh?!
Atmosphere: 3
Food: 5
Service: 2
Wonderful place with tasty and simple food, prices are more than affordable. Great meal deals, friendly workers, perfect salsa. I recommend!
Atmosphere: 5
Food: 5
Service: 5
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