This is unfortunately the worst Starbucks I’ve been to. I’ve given this location three chances, and each visit has been disappointing.
The wait times are consistently very long, and the drinks are almost never made correctly. On my most recent visit, I had to throw away a $7 Venti drink because it tasted that bad.
It’s really disappointing because this store is in such a convenient location, but the quality and consistency just aren’t there. I truly hope this location receives additional training and support, because it has a lot of potential but is falling short.
Atmosphere: 1
Food: 1
Service: 1
Emma Kindred
I went into this Starbucks to use the restroom. The cashier asked me if I bought something or was I going to buy something. I told her I wasn’t intending on buying anything yet. That is mainly because I wasn’t intending focused on shopping at DD’s next door. I just wanted to use the restroom before I started browsing. She told me that it was policy that I buy something and suggested berries. I refuse to shop anywhere I’m not given the common courtesy to use the restroom without being forced to buy something on the spot. Me having to relieve myself is something beyond my control. Had they allowed me to use the restroom, I would have walked back to purchase some hot chocolate, but since Starbucks has a rude policy only in “certain areas”, I will no longer be shopping at any Starbucks. If a business doesn’t allow past customers and potential future customers the courtesy of releasing themselves in their restroom, don’t buy there. This has to stop. I have bought from Starbucks for years and this is the way I’m treated. This is NOT good business.
Service: 1
Aaron S
Says they have a bathroom. They dont. Who needs to pee when having a coffee anyway.
Atmosphere: 5
Food: 5
Service: 5
Dee Dee
There is no more indoor dining since Covid-19. So, you take your drink and food and go. The drive-thru moves slowly. It is better to preorder and pickup your items if you're in a rush.
Atmosphere: 4
Food: 4
Service: 3
Fufuf Thomas
It was not that bad
Atmosphere: 3
Food: 3
Service: 3
s s
Horrible service serving cold coffee for group events orders in To go cardboard container typical serving nasty beverages through out chain Horrible company nasty products.
Atmosphere: 1
Food: 1
Service: 1
LA FC
Came here to study since it is a coffee shop but they didn’t have chairs. How is this possible?
Atmosphere: 1
Food: 4
Service: 1
Phillip Ruiz
The drive thru is open at 4:30am but you cannot walk up until 5am. The online posted hours are misleading if you are a pedestrian.
Nia Solomon
Who don’t love Starbucks
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Serrano
Not enough milk or sweetness in Vanilla Sweet Cream Cold Brew
Asked for caramel around the cup… this felt so sarcastic. This has never been done to my drinks before. Went @ about 11:30 6/22
Atmosphere: 1
Food: 1
Service: 3
Krystal Prince
Today’ is June 18th & I have been in the drive thru for over 30 minutes and was not able to move due to me being blocked in . SHORT STAFF is beyond insane because I called the number listed on page a worker was able to pick up on second ring . SMH 🤦🏽♀️ need to do better with customer service
Atmosphere: 1
Service: 1
Jorge El Cachorro Delgado
Waiting is too long at this location. No customer service at all. No greeting the customer or feels like a good vibe. Management at this location needs all lot of work to improve! Smh!! No Bueno!!
Champ From LA!
Fine ass mama Cita with a 🍑, but they don't have a restroom 😔
This is unfortunately the worst Starbucks I’ve been to. I’ve given this location three chances, and each visit has been disappointing.
The wait times are consistently very long, and the drinks are almost never made correctly. On my most recent visit, I had to throw away a $7 Venti drink because it tasted that bad.
It’s really disappointing because this store is in such a convenient location, but the quality and consistency just aren’t there. I truly hope this location receives additional training and support, because it has a lot of potential but is falling short.
Atmosphere: 1
Food: 1
Service: 1
I went into this Starbucks to use the restroom. The cashier asked me if I bought something or was I going to buy something. I told her I wasn’t intending on buying anything yet. That is mainly because I wasn’t intending focused on shopping at DD’s next door. I just wanted to use the restroom before I started browsing. She told me that it was policy that I buy something and suggested berries. I refuse to shop anywhere I’m not given the common courtesy to use the restroom without being forced to buy something on the spot. Me having to relieve myself is something beyond my control. Had they allowed me to use the restroom, I would have walked back to purchase some hot chocolate, but since Starbucks has a rude policy only in “certain areas”, I will no longer be shopping at any Starbucks. If a business doesn’t allow past customers and potential future customers the courtesy of releasing themselves in their restroom, don’t buy there. This has to stop. I have bought from Starbucks for years and this is the way I’m treated. This is NOT good business.
Service: 1
Says they have a bathroom. They dont. Who needs to pee when having a coffee anyway.
Atmosphere: 5
Food: 5
Service: 5
There is no more indoor dining since Covid-19. So, you take your drink and food and go. The drive-thru moves slowly. It is better to preorder and pickup your items if you're in a rush.
Atmosphere: 4
Food: 4
Service: 3
It was not that bad
Atmosphere: 3
Food: 3
Service: 3
Horrible service serving cold coffee for group events orders in To go cardboard container typical serving nasty beverages through out chain Horrible company nasty products.
Atmosphere: 1
Food: 1
Service: 1
Came here to study since it is a coffee shop but they didn’t have chairs. How is this possible?
Atmosphere: 1
Food: 4
Service: 1
The drive thru is open at 4:30am but you cannot walk up until 5am. The online posted hours are misleading if you are a pedestrian.
Who don’t love Starbucks
Atmosphere: 5
Food: 5
Service: 5
Not enough milk or sweetness in Vanilla Sweet Cream Cold Brew
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Bad service small place waiting time too long
Service: 3
Asked for caramel around the cup… this felt so sarcastic. This has never been done to my drinks before. Went @ about 11:30 6/22
Atmosphere: 1
Food: 1
Service: 3
Today’ is June 18th & I have been in the drive thru for over 30 minutes and was not able to move due to me being blocked in . SHORT STAFF is beyond insane because I called the number listed on page a worker was able to pick up on second ring . SMH 🤦🏽♀️ need to do better with customer service
Atmosphere: 1
Service: 1
Waiting is too long at this location. No customer service at all. No greeting the customer or feels like a good vibe. Management at this location needs all lot of work to improve! Smh!! No Bueno!!
Fine ass mama Cita with a 🍑, but they don't have a restroom 😔
Atmosphere: 5
Food: 1
Service: 3
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