Burger King
844 Willow Ave, Hercules
(510) 313-4382
Recent Reviews
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Fresh, clean and safe stop.
The asian man with the long hair and blonde streak has a terrible attitude. No manners at all and will make you feel like a burden. Avoid him if you can, he will make you regret eating here.
Food: 3
Service: 1
Recommended dishes: Fries
Quiet, clean with Tv's to watch as you eat. The restroom is clean and the dining area is quite spacious . Great for having a group of people stopping by to eat. Conveniently located by a gas station and right next to i80 freeway. A great pit stop when your passing through to go further up north or to the east.
Parking: Area could get busy at times but for the most part, parking is still available cause visitors will come and go. So parking could be limited but eventually with the small wait parking will be available.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Impossible Burger, Classic Wrap Spicy Wrap Honey Mustard Wrap, Onion Rings
Just your average Burger King. Not too crowded.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
It’s a Burger King … but it’s a nicer one than a lot of them. Also, easy on and off I-80 in either direction. When I’ve gone there the service here is also better than most.
Atmosphere: 3
Food: 3
Service: 4
Very nice and clean lobby. Fast and pleasant service from the team!Thank you burger king team !
Atmosphere: 4
Food: 4
Service: 4
It only took me 1 visit to know this is not it! Better to just take a ride to Pinole if you want Burger King. This location gives the worst service ever, not only that, their food is old, the workers know it's old and they still serve it, they have 0 care for how you feel! I wouldn't be surprised if they spit in the food. It's either fire everyone and start all over or close the place down! someone is going to to end up getting real sick and end up dying over this fast food chain negligence.
Atmosphere: 1
Food: 1
Service: 1
Good food, fast customer
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Texas Double Whopper
Order was wrong, they were very rude when I tried to get it fixed
Worst service ever. ?? unprofessional lady staff at the front desk ??♂️
Restaurantji Recommends
Is quick and fast quick burgers
Atmosphere: 5
Food: 5
Service: 5
Got my order correct. Service was prompt.
Let me preface that BK is not responsible for the parking lot out front, but I would suggest doing drive thru over parking. On two separate occasions I've seen two separate car break-ins. Both in broad daylight. One car still had occupants in it. Trash will do trashy things.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Fries, Hamburger
Young, inexperienced staff that never seems to get my order
Atmosphere: 2
Food: 3
Service: 2
Worst service ever. They forgot to pack my kids fries and drink.. and toy. I ordered two kid meals and only one came with
Atmosphere: 1
Food: 1
Service: 1
This was the worst service I’ve had ever at a drive thru!! They already are very very slow but I went to the restaurant at 8:30 in the dining area is supposed to be open until 9 PM as posted on the door but the doors were locked and they were ignoring me at the door. I had multiple people there to order for separately I went through the drive-through told them since their dining area was closed that I’m going to be having two separate transactions and she told me no I would have to pay for them altogether. I had to separate coupons that we planned on using for different families, she would not let me use. My Coupons was very rude and told me that I pretty much needed to play ring around the Rosie driving through the drive-through more than one time when there was already a long line and there was a large delivery truck, blocking the parking lot to access the drive-through, which made the line even longer. I don’t understand why they closed their dining area early and then expect their patrons to be inconvenienced and drive thru drive thru multiple time was stupid!! She was super rude and very unaccommodating when they should have had the dining area open as posted otherwise accommodate your patrons they don’t even deserve a one Starr that I had to post in order to do this
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