El Cuscatlan Restaurant

First time here, both meals were healthy, nutritious and delicious, the price is reasonable and acceptable. I highly recommend the beef soup with rice, it is close to Asian taste. Be aware that it can be a bit noisy due to the latin music playing all the time.

I’ve been to this place twice before and had an average experience. The service isn’t great, but I decided to give it another try and placed a to-go order. I spoke with Carlos and ordered two pork and cheese pupusas along with a shrimp plate with rice and beans.

After picking up my order on my way home—which is over 45 minutes away—I realized that my pupusas were cheese-only. I called back to inform Carlos about the mistake, but instead of addressing the issue, he argued with me, insisting that my order was prepared correctly. Having been there before, I know exactly what the pork and cheese pupusas should look and taste like, and this was not it.

Carlos said he would check with the cooks, and if they confirmed they made it correctly, then there was nothing he could do. After putting me on hold, he came back and claimed the cooks said they had made it as ordered. That was simply untrue—I was looking at my food and eating it, and it was clearly incorrect.

Beyond the mistake, Carlos was extremely rude and dismissive. He claimed to be the manager but refused to let me speak with the owner, saying they weren’t available. This is a terrible way to run a business. I regularly spend over $50 per visit, but after this experience, they’ve lost a customer. Unacceptable.

Great food and great service!

Atmosphere: 5

Food: 5

Service: 4

Excellent service and super good food, everything very fresh and at a good price!!!

I loved it

Atmosphere: 5

Food: 5

Service: 5

I've been looking for a good place for tacos near me and I have found it!! This is the best food. Amazing customer service. I'm telling everyone I know about this place. The owner is a great guy. I'll be ordering from here alot.

Atmosphere: 5

Food: 5

Service: 5

A very quiet place, very good food, very familiar atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sopa de Gallina India Todos Los Dias

BEWARE. THEY ARE NOT HONEST. THEY FORCE YOU TO PAY A TIP.

We ordered food over the phone and was told it would be ready in 35 minutes. I arrived after 30 minutes and waited in the car, sending my son-in-law because I don't speak Spanish. They told him they had forgotten our order, making us wait an additional 15 minutes. On top of that, they were rude and provided poor service. They tried to force us to leave a 20% tip, claiming it was a machine error and that it was programmed that way. UPDATED: still so rude and bad service.

Atmosphere: 1

Food: 1

Service: 1

My family didn't even bother to order food. It was a super hot day and the restaurant was hot inside (uncomfortably so). We were given menus (no drink menus and drinks were not listed in the menus we had). We were not offered water nor did the server come back to check on us. She did turn on one of the televisions at my 7 year old's request, but seemed annoyed and didn't tune it to anything. The restaurant was empty with the exception of staff and about 4 people at a table who seemed to know the service staff well. Anyway, we didn't feel welcomed and felt uncomfortable eating there. When we got up to leave the staff member said "ok" but her tone was more like "so? Good" and her facial expression made it clear that we made the right choice.

Atmosphere: 1

Service: 1

Food is delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pupusas, Tipico 1 Pupusa Plate, Mariscada Salvadoreña, Pollo Encebollado, Caldo De Res, Fin De La Sopa De Res, Sopa 7 Mares

We had a family breakfast and we were very happy to have chosen this new place for us. The employees were friendly and respectful, the food was really good, we enjoyed the service and the food, and definitely will be back.

Vegetarian options: I would recommend the bean pupusas for sure!

Atmosphere: 5

Food: 5

Service: 5

Vegetarian options: Cheese pupusas with loroco, fried plantains,
Bean breadings.

Recommended dishes: Pupusas

It is a very organized restaurant, but there is a female, I don't know if she had just started in the establishment, but I observed her and she is serving the customer and she was touching her hair, which shows that she is unhygienic, and I asked her for water. I grabbed the glass in which I had drunk soda. soursop and that same water served me

Atmosphere: 4

Food: 4

Service: 3

Good food, good service!The mango fresco is really good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pupusas

Man for a guy that travels it is kind of hard to find A A good meal to sit down and enjoy, Hands down one of the bestI ever had. I would recommend a really good

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pupusas, Fin De La Sopa De Res

It is great for the Salvadorean Cuisine Taste and porions.Grat service and Great atmosphere.

Parking: Plenty parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Yuca Frita Con Chicharron, Tipico 1 Pupusa Plate