Jack in the Box

3800 San Pablo Ave Bldg A, Hercules
(510) 964-0820

Recent Reviews

Luis Estupinian

Very friendly cashier who served me!

Atmosphere: 5

Food: 5

Service: 5

Damany Brown

Veggie burger ? and onion rings were only topped with Root beer!

Chelsea Cardoza

The employees are very kind. They give very good service, the food is always fresh at this Jack's and it has my recommendation with 5 points

Atmosphere: 5

Food: 5

Service: 5

Delmaria Settles

They consistently get my orders wrong.

Food: 3

Service: 1

Aaron Lagasca

Fast food

Oscar Vazquez

It says it opens at 5am door were shut after 7am and didn't care to look when I was banging on the door. Didn't get a refund nor my food.

Atmosphere: 1

Food: 3

Service: 1

Sean Montemayor

Tue 12/26, 445pm (drive thru). No tacos and no butter milk (?). I ordered a sourdough Jack and 7 piece jalapeño poppers. The sandwich was fine, but the poppers were a mixture of freshly fried and refried. The refried ones majorly sucked and were a waste of money. Do I need to request a freshly made order so I don’t get served recooked ones? What a disappointment. Not sure that I can continue to gamble money at this location. Best location thus far is in Union City (by the freeway).

Atmosphere: 2

Food: 3

Service: 3

Tony Martinez

I've been visiting this Jack for years and really had no issues until recently... The drive thru employee needs a refresher course on welcoming and speakly clearly. The young man (You with the nose ring) needs better people skills. Please train him. I ordered 2 tacos and they were cold and the cheese tasted like it just came out of the refrigerator. Those issues can be fixed. Hopefully this doesn't happen again. ?️?

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Patty Melt Burger, Burger, Curly Fries

j3nny51o

cold food, fanta tastes like water, and no sauce. how can you forget 3 sauces.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Curly Fries

Meosha 2.

Store says it's open till 11:00pm, came around 9:50 and tried to open door and the person made eye contact and shook his head . FIX YOUR TIME !

Tine Reyes

Ordered food from drive thru. This location made a bad decision and had an extremely pregnant employee work the window. She was unable to hand over food or change from transaction. On top of that, I noticed some of my food was missing once I was 4 cities away. I had to drive back to get my missing food. Only 1 in line me and it took over 12 min for someone to help me inside. Not to mention cooks down to the janitor was so grumpy. Just mad at the world! Omg! Terrible experience!

Food: 3

Service: 1

Recommended dishes: Sourdough Jack, Two Tacos, Burger, Sandwich, Fries

Jeannie D.

Jack should bring back the PIZZA POCKET- It was really, really delicious. It was one of my favorite late night snacks

Jennifer Moore

There was only myself and one other car and it took almost 20 min. I only ordered two orders tiny tacos. Worst part was when I went to pay the guy at window said they didn't have a debit card reader so I would have to give him my card to swipe. I did and then he said my card didn't work so I would have to give him the info of the card he was holding so he could eunnit manually. I mean really your holding the debit card so why not already run it manually except of course if you wanted additional info to steal card numbers, ect. Then I asked for a manager because my card did work I had just used it at gas station and he said they didn't have a manger or any way to get hold of anyone a I've him. Seriously that's Rediculious. Amazingly the strip reader was able to read my credit card tho?Do better JITB. I get better serves just about anywhere else I go.

Atmosphere: 1

Food: 3

Service: 1

Elizabeth Obando

I buy some tacos because I love tacos ? but they don't make my tacos fresh☹️ and always ask for onions in my tacos but this time they doesn't have onions ? I know you can do better then this I hope next time they give me my food fresh....Parking: The parking lot was dirty...Sometimes they have to pay attention on that...

Atmosphere: 3

Food: 3

Service: 4

JL Crosby

Late night service is terrible. Bad attitudes, food was bad, employees don't want their

Food: 1

Service: 1

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