Mazatlan Restaurant

844 Willow Ave, Hercules
(510) 799-3391

Recent Reviews

Denise Garcia

The burrito was good and a little spicy. It's a bit expensive but worth it.

Atmosphere: 3

Food: 4

Service: 4

Richard Watkins

Always Had A Wait but great Service and Excellent food consistently..This place is well worth the visit. Once you start going you won't stop. The Seafood is the best but I also like the Burritos. Ranchero Chicken is my go 2..

Atmosphere: 5

Food: 5

Service: 5

Walter L

excellent food highly recommended!!

Atmosphere: 5

Food: 5

Service: 5

Melissa Anderson

Very friendly staff, superfast service, and above excellent quality food!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mixed Fajita, Street Tacos, Carne Asada

Iron SF

First time I visited the place, I ordered and I was really convinced that it would be the same flavor as in many places... But for me a Big Surprise I really tell you GREAT the seasoning that the seafood really has in the Sinaloan flavor!!! Recommended ?% and that's only 2 different dishes but I'm sure that the ones I still have to try will leave me just as satisfied and with an excellent taste in my mouth. Visit it you won't regret it!!! WHAT'S MORE, I WANT TO GO TOMORROW, I ALREADY SAID AND.

Atmosphere: 5

Food: 5

Service: 5

ivonne zamora

THE FOOD, I ESPECIALLY LOVE THIS AGUACHILES DISH, VERY DELICIOUS.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Coctel de Camaron Con Pulpo

Craig Recto

I enjoy the burritos and the quesa birria! Pro-tip, if you don't plan on sitting down, def call to order for pickup so you don't chance waiting if they're too busy. Eat up!

Atmosphere: 5

Food: 5

Service: 5

Jazmin

Bad service, very expensive and they brought me something that I didn't ask for, I told them and they wanted to charge me extra for the chips and salsa, they also charge it wow, neither my family nor I will

Atmosphere: 3

Food: 2

Service: 1

The Cool Guys Computer Repair

Good Mexican food but over priced.Some of the cashier’s sometimes are in a bad mood. Would only go there again for aguachiles, they used to be bigger now they’re small.

Atmosphere: 4

Food: 4

Service: 4

Aileen A.

The food was ok but the tacos of chorizo there was something hard in it but it is still ok and after a few days I got sick

Rosy Pacheco

My experience was so unpleasant I can go on forever however I will try to make it as short as I can. Mainly about Gladys( waitress )and Paty(cashier)It was just my husband, and our daughter(1yr9mon). . I asked for chips and salsa and Gladys asks for 2 or 4 ? I looked at my husband all confused Lol and I said for 2?? By the way $3.61 for some cracked chips I attached a copy of receipt so you see what I ordered. Anyways I paid and I saw the receipt and didn’t even get to the table and went back in line because I noticed they charged el agua mineral preparada the same as a michelada, so I was going to tell them if they might as well use a beer instead but there was someone ahead of me ordering. As I was waiting in line Gladys had the agua mineral preparada walking towards our table and I said oh I’m so sorry but thats the reason I am in line she said well it’s already made (with an attitude) and I said I understand but I’ve been in line and I hadn’t been able to talk to the cashier and the girl just rolled her eyes and went to the cashier and told her. Paty finally becomes available and says “yeah, they cost the same as a michelada” and I said okay I understand but as soon as I noticed I came right back to tell you if you might as well make it into a michelada but you were busy, you even saw me in line and she repeated with an attitude “well I told you already, she already made it” as if I don’t see lol but pretty much saying we can’t do anything about it. So I said it’s okay I’ll take it. The agua mineral was $3.63 and the mineral preparada was $10.32 the same as a michelada. Which makes no sense lol I’m mostly upset because they were both soo rude and showed literally no empathy. I was a waitress myself and I would never treat a client that way.I know management does not care about customers if they did they wouldn’t have people like them working a CUSTOMER SERVICE position. I’ve noticed all the bad reviews they have on yelp regarding customer service. Food is good there don’t take me wrong, even though it’s pricey but not worth getting treated like that. I also don’t like how for example if a plate says $12 on the menu, on the receipt it will literally say $12.60ish so they’re already taxing everything individually and at the bottom they still tax the whole subtotal again, they might as well put the exact price on the menu.Anyways when you go here don’t expect to have a good experience. But of course we don’t plan on going back there at all.

Atmosphere: 1

Food: 3

Service: 1

Rosy P.

My experience was so unpleasant I can go on forever however I will try to make it as short as I can. Mainly about Gladys( waitress )and Paty(cashier) It was just my husband, and our daughter(1yr9mon). . I asked for chips and salsa and Gladys asks for 2 or 4 ? I looked at my husband all confused Lol and I said for 2?? By the way $3.61 for some cracked chips I attached a copy of receipt so you see what I ordered. Anyways I paid and I saw the receipt and didn't even get to the table and went back in line because I noticed they charged el agua mineral preparada the same as a michelada, so I was going to tell them if they might as well use a beer instead but there was someone ahead of me ordering. As I was waiting in line Gladys had the agua mineral preparada walking towards our table and I said oh I'm so sorry but thats the reason I am in line she said well it's already made (with an attitude) and I said I understand but I've been in line and I hadn't been able to talk to the cashier and the girl just rolled her eyes and went to the cashier and told her. Paty finally becomes available and says "yeah, they cost the same as a michelada" and I said okay I understand but as soon as I noticed I came right back to tell you if you might as well make it into a michelada but you were busy, you even saw me in line and she repeated with an attitude "well I told you already, she already made it" as if I don't see lol but pretty much saying we can't do anything about it. So I said it's okay I'll take it. The agua mineral was $3.63 and the mineral preparada was $10.32 the same as a michelada. Which makes no sense lol I'm mostly upset because they were both soo rude and showed literally no empathy. I was a waitress myself and I would never treat a client that way. I know management does not care about customers if they did they wouldn't have people like them working a CUSTOMER SERVICE position. I've noticed all the bad reviews they have on yelp regarding customer service. Food is good there don't take me wrong, even though it's pricey but not worth getting treated like that. I also don't like how for example if a plate says $12 on the menu, on the receipt it will literally say $12.60ish so they're already taxing everything individually and at the bottom they still tax the whole subtotal again, they might as well put the exact price on the menu. Anyways when you go here don't expect to have a good experience. But of course we don't plan on going back there at all.

Michelle R.

First of all I waited 40 minutes for two burritos and a nachos second of all when I got home both of my burritos that were supposed to be super had only beans and rice and a couple pieces of chicken in it no sour cream no guacamole no onions no lettuce and I paid $15.97 each burrito so anybody that's going to get food there check it before you leave

Zandy L.

Food, and service was good, the ambience was ok but the size servings or the burritos was the same size as the regular ones. I ordered super, and regular burritos was basically the same smh!

Mario D.

I usually stay away from this place. Had bad customer service from the past. I wanted a burrito, and it was the closest from home. Gave it a go again. I ordered a super wet Carne asada burrito to go. The cashier asked if I wanted chips and salsa. If I had known it was extra, I would have passed. I don't mind paying extra for up grades, super and wet $2.08 each. $20.35 for everything, not including tip. Like I said, pass on the chips, not fresh. Taste like store bought chips. The burrito was ok. There is nothing special about it. I would have liked more sauce, though. Pretty basic taste. It's not worth what I paid. Pretty pricey place. Go here if you don't want to drive out of Hercules. The only reason I came here.

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