ABOGADOS Y NOTARIOS SALVADOREÑOS-RC Raquel Castillo
Cozy place to have coffee
Atmosphere: 5
Food: 4
Service: 5
Erich Scharf
I love this place
Atmosphere: 5
Food: 5
Service: 5
Yiry Segura
Order mark as ready took me in additional 10 more minutes for my order to be done.
The lady behind the counter instead of be nice about it was just trying to make excuses and was very rude about it
Atmosphere: 3
Food: 2
Service: 1
Luis Estupinian
Always good!
Atmosphere: 5
Food: 5
Service: 5
Adrian R Logan
Starbucks at 842 Willow Avenue in Hercules, CA, offers a welcoming atmosphere for coffee enthusiasts and casual visitors alike. The modern and clean environment, complemented by both indoor and outdoor seating, provides a comfortable space to enjoy your favorite beverage.
The staff is frequently praised for their friendliness and attentiveness, often greeting customers by name and remembering their regular orders. This personalized service enhances the overall experience, making each visit pleasant and efficient.
The menu features a variety of popular items, including the Crispy Grilled Cheese on Sourdough and the Iced Caramel Macchiato, catering to diverse tastes. The store's operating hours accommodate early risers and late-night visitors, opening as early as 4:30 AM and closing at 10:30 PM on most days.
While the recent remodel has reduced internal seating capacity, the establishment maintains its commitment to providing a comfortable environment for patrons. The availability of a drive-through and delivery options adds to the convenience, ensuring that customers can enjoy their favorite Starbucks offerings in the manner that suits them best.
In summary, Starbucks on Willow Avenue continues to be a favored spot in Hercules, combining quality beverages, friendly service, and a comfortable setting to create an enjoyable experience for all who visit.
Atmosphere: 4
Food: 4
Service: 4
Chris Larson
Coffee taste is not consistent. Most of my orders are made bad; I almost always have to ask them to remake it.
Chani Gill
First time today 12/09/24 had a bad experience at a Starbucks. Super rude employees…. Will never stop here again.
Atmosphere: 5
Food: 5
Service: 1
Joel & Janessa
Had to ask for my free holiday cup 10-14-24 I ordered a holiday drink in order to get my cup
Atmosphere: 4
Food: 5
Service: 3
Mishell Lucero
Bad attention! They never have what you ask for or they do it wrong because they don't know the recipes.
It doesn't taste the same Customer service is bad
If the products are not mixed as they are, they do not taste the same.
Parking: Bad customer service BAD COSTUMER SERVICE
Atmosphere: 1
Food: 2
Service: 1
Meghan Brooks (Madame Meg)
Its a typical Starbucks. The coffee was decent & the drive thru was pretty quick. We didnt get sick from it or anything so i assume its clean enough. For a Starbucks its pretty midgrade, I've been to nicer & been to worse.
I’ve been here many times. They always do a good job. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Grilled Cheese on Sourdough
David Baldridge
The actual coffee was better at Peet's but all of the actual food and sandwiches were very good. The service was impressive. The staff was kind and very helpful.
Cozy place to have coffee
Atmosphere: 5
Food: 4
Service: 5
I love this place
Atmosphere: 5
Food: 5
Service: 5
Order mark as ready took me in additional 10 more minutes for my order to be done.
The lady behind the counter instead of be nice about it was just trying to make excuses and was very rude about it
Atmosphere: 3
Food: 2
Service: 1
Always good!
Atmosphere: 5
Food: 5
Service: 5
Starbucks at 842 Willow Avenue in Hercules, CA, offers a welcoming atmosphere for coffee enthusiasts and casual visitors alike. The modern and clean environment, complemented by both indoor and outdoor seating, provides a comfortable space to enjoy your favorite beverage.
The staff is frequently praised for their friendliness and attentiveness, often greeting customers by name and remembering their regular orders. This personalized service enhances the overall experience, making each visit pleasant and efficient.
The menu features a variety of popular items, including the Crispy Grilled Cheese on Sourdough and the Iced Caramel Macchiato, catering to diverse tastes. The store's operating hours accommodate early risers and late-night visitors, opening as early as 4:30 AM and closing at 10:30 PM on most days.
While the recent remodel has reduced internal seating capacity, the establishment maintains its commitment to providing a comfortable environment for patrons. The availability of a drive-through and delivery options adds to the convenience, ensuring that customers can enjoy their favorite Starbucks offerings in the manner that suits them best.
In summary, Starbucks on Willow Avenue continues to be a favored spot in Hercules, combining quality beverages, friendly service, and a comfortable setting to create an enjoyable experience for all who visit.
Atmosphere: 4
Food: 4
Service: 4
Coffee taste is not consistent. Most of my orders are made bad; I almost always have to ask them to remake it.
First time today 12/09/24 had a bad experience at a Starbucks. Super rude employees…. Will never stop here again.
Atmosphere: 5
Food: 5
Service: 1
Had to ask for my free holiday cup 10-14-24 I ordered a holiday drink in order to get my cup
Atmosphere: 4
Food: 5
Service: 3
Bad attention!
They never have what you ask for or they do it wrong because they don't know the recipes.
It doesn't taste the same
Customer service is bad
If the products are not mixed as they are, they do not taste the same.
Parking: Bad customer service
BAD COSTUMER SERVICE
Atmosphere: 1
Food: 2
Service: 1
Its a typical Starbucks. The coffee was decent & the drive thru was pretty quick. We didnt get sick from it or anything so i assume its clean enough. For a Starbucks its pretty midgrade, I've been to nicer & been to worse.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Iced Caramel Macchiato
Restaurantji Recommends
Bad service bad looking
Service: 1
I’ve been here many times. They always do a good job. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Grilled Cheese on Sourdough
The actual coffee was better at Peet's but all of the actual food and sandwiches were very good. The service was impressive. The staff was kind and very helpful.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel Macchiato
Everything tasted like moldy
Atmosphere: 1
Food: 1
Service: 1
Always friendly staff and great service
Loading...