It doesn’t matter how far in advance you place a mobile order, you will still be waiting once you arrive. I place my order before I reach San Pablo Dam Rd almost 7mi away on I-80 and will arrive to find no other cars in line and maybe one person in the lobby, yet they haven’t started to prepare my order. The whole point of ordering ahead is to not wait, yet I wait every single time at 5:40am when no one else is there.
Atmosphere: 3
Food: 4
Service: 2
Teresa Gonzales
Love Starbucks!!
Atmosphere: 5
Food: 5
Service: 5
James
I only did the drive-through. It was raining and there was a huge line. I walked inside and watched an exceptionally talented and well oiled machine of kind people process lots of different orders. It was very impressive.
Atmosphere: 5
Food: 5
Service: 5
Eliab R. Aguilar
I entered at 8:50 pm 40 minutes before they close. First they told me they didn’t accept cash because they had already counted the money and all I had was cash. Then I ordered a gallon of coffee but i was told there was no more coffee so I left empty handed, how can a coffee shop not have coffee ? especially 40 minutes before close time.
Service: 1
Benjamin Osorio
Great place came here for a refresher from our long drive .
Atmosphere: 5
Food: 5
Service: 5
George Galletti jr
Awesome
Atmosphere: 5
Food: 5
Service: 5
Zaify K
Terrible service. Super high priced. Always get your name wrong. The customer service is unbelievably unprofessional. Do not recommend this place at all!
Atmosphere: 1
Food: 1
Service: 1
Anna Nguyen
Shena is terrible at customer service. She made my drink wrong and gave no apology. I understand it's just coffee, but for workers who have to work for more than 12 hours a day, it is an inconvenience. But instead of saying sorry, she gave me an attitude. Well, I hope Shena is having the day she deserves
Service: 1
M Med
Every time when i stop by to get my breakfast and ask for restroom they said it’s broken really!!!
Sarah D
Don’t walk in, you’ll get ignored. A simple order for one flat white took 11 minutes to be made, then was marked ready 3 minutes before actually appearing. Total 15 minutes for a simple flat white.
Staff ignored me when— twice— I cheerfully called out ‘my order’s marked ready but not here?’ They rolled their eyes or laughed with each other both times. Finally one guy found my drink on a back counter and plopped it down in front of me. It was a little cold but I just wanted to get out of there.
Flat white was improperly made, wayyy too much milk.
Staff borderline rude especially the one taking the orders at the register.
It doesn’t matter how far in advance you place a mobile order, you will still be waiting once you arrive. I place my order before I reach San Pablo Dam Rd almost 7mi away on I-80 and will arrive to find no other cars in line and maybe one person in the lobby, yet they haven’t started to prepare my order. The whole point of ordering ahead is to not wait, yet I wait every single time at 5:40am when no one else is there.
Atmosphere: 3
Food: 4
Service: 2
Love Starbucks!!
Atmosphere: 5
Food: 5
Service: 5
I only did the drive-through. It was raining and there was a huge line. I walked inside and watched an exceptionally talented and well oiled machine of kind people process lots of different orders. It was very impressive.
Atmosphere: 5
Food: 5
Service: 5
I entered at 8:50 pm 40 minutes before they close. First they told me they didn’t accept cash because they had already counted the money and all I had was cash. Then I ordered a gallon of coffee but i was told there was no more coffee so I left empty handed, how can a coffee shop not have coffee ? especially 40 minutes before close time.
Service: 1
Great place came here for a refresher from our long drive .
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Super high priced. Always get your name wrong. The customer service is unbelievably unprofessional. Do not recommend this place at all!
Atmosphere: 1
Food: 1
Service: 1
Shena is terrible at customer service. She made my drink wrong and gave no apology. I understand it's just coffee, but for workers who have to work for more than 12 hours a day, it is an inconvenience. But instead of saying sorry, she gave me an attitude. Well, I hope Shena is having the day she deserves
Service: 1
Every time when i stop by to get my breakfast and ask for restroom they said it’s broken really!!!
Don’t walk in, you’ll get ignored. A simple order for one flat white took 11 minutes to be made, then was marked ready 3 minutes before actually appearing. Total 15 minutes for a simple flat white.
Staff ignored me when— twice— I cheerfully called out ‘my order’s marked ready but not here?’ They rolled their eyes or laughed with each other both times. Finally one guy found my drink on a back counter and plopped it down in front of me. It was a little cold but I just wanted to get out of there.
Flat white was improperly made, wayyy too much milk.
Staff borderline rude especially the one taking the orders at the register.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Awesome Starbucks!
Atmosphere: 5
Food: 5
Service: 5
They never fail to give u the wrong item. They'll give u everything but the things u asked and paid for
Cozy place to have coffee
Atmosphere: 5
Food: 4
Service: 5
I love this place
Atmosphere: 5
Food: 5
Service: 5
Order mark as ready took me in additional 10 more minutes for my order to be done.
The lady behind the counter instead of be nice about it was just trying to make excuses and was very rude about it
Atmosphere: 3
Food: 2
Service: 1
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