This Starbucks inside Vons has terrible customer service. It says they open at 5am yet when I come in around 7am they always seem like they just got there. There's one particular employee that works most mornings looks like she is so miserable. She is never nice or happy. It's not the kind of experience you want at 7am just before you start your day. I'd rather make free, terrible coffee at work then to ever come to this location and pay $5 for a regular coffee plus get treated like ish. Thanks but no thanks.
MJH - VII
Great location, very nice baristas, quick service
Kent W.
This is one of the best Starbucks I've been to! The servers were extremely friendly and completed my order very promptly. The interior was rather large and very spotless. If you are looking for a Starbucks in Hermosa beach, this is a great one!
vahid jahan
I’m totally agree with Carla !!!Today I went there to charging my car at the parking lot. I went to the vons to get coffee . The guy was there at out of sense and any respect, look at to my face I was wondering,what was wrong!!!??? I said “good morning “ no any answer or any reactions, than I just order my coffee and left the place with lots of regrets!!Lots of people coming to that place because of changing station at early morning,I hope Starbucks or vans can understand this kind of customer service, make huge damages to their businesses
Judith Kaestner
Very nice gent that makes a lousy iced latte and a milky iced coffee.
Diana C.
I've given this location different go's just because I don't like to rate a place off of one experience. With that being said, the workers here seem to hate their jobs and it falls over into their customers. By far WORST Starbucks I've visited.
KARLA ARANDA
There’s a young guy that works there on morning shift. Lacks good costumer service, incredibly rude, so dry and it’s doesn’t hurt to smile once in while. I work across the street so I’m always there and not once have I seen that kid in a good mood.
Julia Bernal
There is a young guy that works at this location whom is incredibly rude always in a bad mood and lacks 100% customer service skillshe wont even speak to customers just leaves the coffee when done without calling the person that ordered the itemhe should either be reprimanded or fired
Zealand L.
Such a great team at this vons Starbucks! They're all so polite and have a great sense of humor. Coffee is great too!
I really appreciate that there's a Starbucks in the area and that they allow people to also use their bathroom lines. It's so wonderful to have that here.
Dylan S.
Waited for 15 minutes after the food was made because they didn't call our name after we went up to the counter and were told to wait absolute garbage
Anand J.
Hi best Starbucks but tea I xx please thanks bye Where s our starbuc I owe a debt LMAOKKK
S K
The guy working here today gave me a coffee without saying anything. And also, I needed to wait for 5 min just for a cup of coffee.
Ashlyn B.
Starbucks Hermosa Beach on 13th Street sucks!!after fighting the freeway all the way from Huntington Beach I finally dwindle my way down to little Hermosa and the dipstick behind the counter tells me as I just pulled my mask down to say my order put my mask back up he wasn't ready to take my order yet this guy is what's wrong with white privilege. if you want to recognize and when you go in he looks like one of the gay dads on modern Family such a breath of fresh air all caps no
Same as it ever
Atmosphere: 4
Food: 4
Service: 5
This Starbucks inside Vons has terrible customer service. It says they open at 5am yet when I come in around 7am they always seem like they just got there. There's one particular employee that works most mornings looks like she is so miserable. She is never nice or happy. It's not the kind of experience you want at 7am just before you start your day. I'd rather make free, terrible coffee at work then to ever come to this location and pay $5 for a regular coffee plus get treated like ish. Thanks but no thanks.
Great location, very nice baristas, quick service
This is one of the best Starbucks I've been to! The servers were extremely friendly and completed my order very promptly. The interior was rather large and very spotless. If you are looking for a Starbucks in Hermosa beach, this is a great one!
I’m totally agree with Carla !!!Today I went there to charging my car at the parking lot. I went to the vons to get coffee . The guy was there at out of sense and any respect, look at to my face I was wondering,what was wrong!!!??? I said “good morning “ no any answer or any reactions, than I just order my coffee and left the place with lots of regrets!!Lots of people coming to that place because of changing station at early morning,I hope Starbucks or vans can understand this kind of customer service, make huge damages to their businesses
Very nice gent that makes a lousy iced latte and a milky iced coffee.
I've given this location different go's just because I don't like to rate a place off of one experience. With that being said, the workers here seem to hate their jobs and it falls over into their customers. By far WORST Starbucks I've visited.
There’s a young guy that works there on morning shift. Lacks good costumer service, incredibly rude, so dry and it’s doesn’t hurt to smile once in while. I work across the street so I’m always there and not once have I seen that kid in a good mood.
There is a young guy that works at this location whom is incredibly rude always in a bad mood and lacks 100% customer service skillshe wont even speak to customers just leaves the coffee when done without calling the person that ordered the itemhe should either be reprimanded or fired
Such a great team at this vons Starbucks! They're all so polite and have a great sense of humor. Coffee is great too!
Restaurantji Recommends
I really appreciate that there's a Starbucks in the area and that they allow people to also use their bathroom lines. It's so wonderful to have that here.
Waited for 15 minutes after the food was made because they didn't call our name after we went up to the counter and were told to wait absolute garbage
Hi best Starbucks but tea I xx please thanks bye Where s our starbuc I owe a debt LMAOKKK
The guy working here today gave me a coffee without saying anything. And also, I needed to wait for 5 min just for a cup of coffee.
Starbucks Hermosa Beach on 13th Street sucks!!after fighting the freeway all the way from Huntington Beach I finally dwindle my way down to little Hermosa and the dipstick behind the counter tells me as I just pulled my mask down to say my order put my mask back up he wasn't ready to take my order yet this guy is what's wrong with white privilege. if you want to recognize and when you go in he looks like one of the gay dads on modern Family such a breath of fresh air all caps no