This Carl's Jr needs new management. They are sooo slow, disorganized, and confused. Today is Saturday and they didn't have chicken! Then I substituted a Hamburger meal that was over a $1 less and I wasn't compensated. They always make your drink 1st so when you finally get your food it is degraded and flat.
Food: 3
Service: 2
Miguel Amaro
They got to fix their prices on the board for a combo it gives me a price and for the large size it jumps up 7 dollars, and they charge you if you were to get more than one sauce.
Atmosphere: 2
Food: 2
Service: 1
Victor Perez-Sandoval
Super expensive and awful taste on food , I will never go back!
Atmosphere: 1
Food: 2
Service: 2
Armando Perez
A good 🍔 delicious burger is from here
Atmosphere: 5
Food: 5
Service: 5
Mr. A
"I came to grab 2 Diablo burgers because I was extremely hungry. I took a few bites of one burger (it was my first time trying El Diablo!) and noticed it was a lettuce wrap instead of the bun I ordered. I drove 5 miles back, frustrated by the wasted time, gas, and the fact that I paid for what I ordered, not someone else's mistake. I explained the issue to the staff and requested they correct the order. Instead of replacing both burgers, they took both and only gave me one back. They claimed their policy prevents them from replacing partially eaten food, and management stated, "We took in 1 1/2 out of 2 burgers, here's your order (1 burger) and leave." I was confused and asked where the other burger was. The employee rudely demanded I leave. I argued that if they weren't going to honor my order, they should at least return the half-eaten burger I'd already paid for. I was starving and embarrassed by the entire situation. The employee became increasingly angry and repeatedly demanded I leave. This was incredibly unprofessional and unethical behavior, reflecting poorly on the restaurant's management and corporate leadership."
I took off with only 1 burger when I paid for 2.
Tabitha Walker
Food was trash! Very, very, very hard, french toast sticks. Waited almost 10 minutes for food, but I couldn't eat it. 😫 customer service 10. I wish the food could have matched the service.
Atmosphere: 5
Food: 1
Service: 5
Halie Leach
Waited in the drive-thru for 15 minutes just to get my order taken and then another 10 till I got my food. All I got was a shake, and the line wasn't even that long. There was hardly any customers inside either. I have worked in the restaurant business and fast food. I have worked drive thru's myself. And I have never seen such a short line take such a long time. Honestly extremely disappointing. I wouldn't have even ordered if it wasn't for the fact that I waited in line and couldn't get out without going all the way through.
Atmosphere: 1
Food: 2
Service: 1
David Wilbert
Excellent all-around service!
Atmosphere: 5
Food: 5
Service: 5
rcharle fReese
Carl's Jr's menu has always been favoured by our whole family. This location is always very good at their craft . We go out of our way to dinner here. Good place to dine & watch this busy area
Parking: South east corner of Mariposa & Bear Valley. It's a good one
Kid-friendliness: Kids will love it - unless they're tired and cross lol. Even then, it might help
Tiffany has the best customer service and is very patient and understanding. Super on top of our picky eater meals! Thank you Tiffany for showing that great customer service still exists!
jalapeño poppersxare too hot but make me happy and are maGical in my professional opinion .
Atmosphere: 3
Food: 4
#TEAMNOSLEEP
Came here to try the GHOST, BiG Angus burger. It did not disappoint. The taste was amazing. Great flavour with just the right amount of heat. You can really taste the ghost pepper. I paired my burger with a side of El Diablo fries, and a dr pepper. Great quick meal on the go.
Parking: At least 30 spots to park
Kid-friendliness: Small but effective kid menu.
Wheelchair accessibility: Plenty of wheelchair accessible seating which is noted on the tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
ren3 corona
jalapeño poppersxare too hot but make me happy and are maGical in my professional opinion .
Atmosphere: 3
Food: 4
Cole Watson
Always friendly and usually no line in the drive thru
Atmosphere: 5
Food: 5
Service: 5
James Andersen
Vegetarian options: Veggies for hours not minutes. For real tho
Dietary restrictions: 0
Parking: They don't like vehicles
Kid-friendliness: They'll steal ur kids! That's how friendly they are. But like a Disney land kinda way. Not like a Micheal Jackson kinda way.
Wheelchair accessibility: It's like a vehicle to them so no don't even try it if ur disabled.
This Carl's Jr needs new management. They are sooo slow, disorganized, and confused. Today is Saturday and they didn't have chicken! Then I substituted a Hamburger meal that was over a $1 less and I wasn't compensated. They always make your drink 1st so when you finally get your food it is degraded and flat.
Food: 3
Service: 2
They got to fix their prices on the board for a combo it gives me a price and for the large size it jumps up 7 dollars, and they charge you if you were to get more than one sauce.
Atmosphere: 2
Food: 2
Service: 1
Super expensive and awful taste on food , I will never go back!
Atmosphere: 1
Food: 2
Service: 2
A good 🍔 delicious burger is from here
Atmosphere: 5
Food: 5
Service: 5
"I came to grab 2 Diablo burgers because I was extremely hungry. I took a few bites of one burger (it was my first time trying El Diablo!) and noticed it was a lettuce wrap instead of the bun I ordered.
I drove 5 miles back, frustrated by the wasted time, gas, and the fact that I paid for what I ordered, not someone else's mistake. I explained the issue to the staff and requested they correct the order.
Instead of replacing both burgers, they took both and only gave me one back. They claimed their policy prevents them from replacing partially eaten food, and management stated, "We took in 1 1/2 out of 2 burgers, here's your order (1 burger) and leave."
I was confused and asked where the other burger was. The employee rudely demanded I leave. I argued that if they weren't going to honor my order, they should at least return the half-eaten burger I'd already paid for. I was starving and embarrassed by the entire situation.
The employee became increasingly angry and repeatedly demanded I leave. This was incredibly unprofessional and unethical behavior, reflecting poorly on the restaurant's management and corporate leadership."
I took off with only 1 burger when I paid for 2.
Food was trash! Very, very, very hard, french toast sticks. Waited almost 10 minutes for food, but I couldn't eat it. 😫 customer service 10. I wish the food could have matched the service.
Atmosphere: 5
Food: 1
Service: 5
Waited in the drive-thru for 15 minutes just to get my order taken and then another 10 till I got my food. All I got was a shake, and the line wasn't even that long. There was hardly any customers inside either. I have worked in the restaurant business and fast food. I have worked drive thru's myself. And I have never seen such a short line take such a long time. Honestly extremely disappointing. I wouldn't have even ordered if it wasn't for the fact that I waited in line and couldn't get out without going all the way through.
Atmosphere: 1
Food: 2
Service: 1
Excellent all-around service!
Atmosphere: 5
Food: 5
Service: 5
Carl's Jr's menu has always been favoured by our whole family. This location is always very good at their craft . We go out of our way to dinner here. Good place to dine & watch this busy area
Parking: South east corner of Mariposa & Bear Valley. It's a good one
Kid-friendliness: Kids will love it - unless they're tired and cross lol. Even then, it might help
Wheelchair accessibility: Easy for wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Double Cheeseburger, Burger, Burnt Beyond Burger
Tiffany has the best customer service and is very patient and understanding. Super on top of our picky eater meals! Thank you Tiffany for showing that great customer service still exists!
Service: 5
Restaurantji Recommends
jalapeño poppersxare too hot but make me happy and are maGical in my professional opinion .
Atmosphere: 3
Food: 4
Came here to try the GHOST, BiG Angus burger. It did not disappoint. The taste was amazing. Great flavour with just the right amount of heat. You can really taste the ghost pepper. I paired my burger with a side of El Diablo fries, and a dr pepper. Great quick meal on the go.
Parking: At least 30 spots to park
Kid-friendliness: Small but effective kid menu.
Wheelchair accessibility: Plenty of wheelchair accessible seating which is noted on the tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
jalapeño poppersxare too hot but make me happy and are maGical in my professional opinion .
Atmosphere: 3
Food: 4
Always friendly and usually no line in the drive thru
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Veggies for hours not minutes. For real tho
Dietary restrictions: 0
Parking: They don't like vehicles
Kid-friendliness: They'll steal ur kids! That's how friendly they are. But like a Disney land kinda way. Not like a Micheal Jackson kinda way.
Wheelchair accessibility: It's like a vehicle to them so no don't even try it if ur disabled.
Recommended dishes: Crabby Patty
Loading...