Any business that starts replacing people with AI automatically gets a one star review from me. Ridiculous! As if it’s not hard enough to find a job!
Velle Bwell
Acceptable for what it is 😊
Atmosphere: 3
Food: 4
Service: 5
DIAMOND LEE
I ordered the bacon western cheeseburger and a Santa Fe burger. Unfortunately, after the first bite, I had to take it back to have the patty freshly made because it had been cooked several times or reheated. The meat was rock hard. It really hurt my teeth. Unfortunately, because I really love Carl’s Jr.. But the onion rings are fresh. The sauce was made to its perfection and the directions I gave them for the burger was done. . Which means extra sauce extra Pickles and cut in half. Now the guy at the cash register he was very serious couldn’t smile didn’t great people very interesting character . The other downfall is, I had to wait quite a while for the burgers to be done.. there was four workers and five people waiting for the food. It took quite a while and then having to have them remake the burger.. as soon as they were a bit bothered by it. But the meat was hard.
Atmosphere: 5
Food: 4
Service: 5
Carlos Stephen Garcia
Ai don't take orders well
Atmosphere: 4
Food: 4
Service: 1
Roberto Orozco
Raised prices AND uses AI drive thru? Go to the Steak and Shake across the street for better food and service at the same price.
Luis Flores
My order was not accurate. When I informed the cashier about my food missing ingredients, I was refunded for what was missing instead of replacing my items with what I actually wanted.
Atmosphere: 3
Food: 3
Service: 2
Valerie Feltis
We were traveling to CA. & Decided to Stop & Share a Carl's Burger Combo. We did not want a Big Meal Each, so We Asked the Cashier (?) to Ask the Cook to Cut Our Burger In Half! Apparently The "Cook" Didn't Know how to Cut A Hamburger In Half!? When We sat down with Our Burger it was Only the "Top Bun" that Was Cut in Half, Not the Lettuce, Tomato OR The Meat Or Bottom 1/2 of the Bun WAS CUT! By the Time We got the Attention of the Cashier, She was "Very Busy" Chatting with the Cook, & She took our Burger back Unwrapped it Showed the Cook, ONLY The Top Bun Was Cut!? THE NOW COLD BURGER Was handed Back to US! I was Disgusted with The Way this Was Handed I Couldn't Eat My 1/2 of a Cold Burger & My Husband tried a Bite, but it was SO Terrible He Threw His Away ALSO! The Only Thing Worth Eating were the Zucchini & Choc. Cake Both Premade! The Tables & Flooring Were Also Dirty But It Wasn't SO Busy That The Cook & Cashier didn't Have time to Talk & Laugh with Each Other But Apparently Can't Even CUT a BURGER IN 1/2! They Were Still Paid But it Cost Us💸 for A COLD Wasted 💲 Cheese Burger! At the End of Our lunch I also Told the Cashier that Someone Had Dumped, A Lot of Used Cigarettes in the "Handicapped Parking place!" She assured Me "She Would get Someone Right After That, We waited several mins. outside B4 leaving & even after #2 Men walked Outside, neither Swept it Up! SMH 🤬🤢
Atmosphere: 1
Food: 1
Service: 1
AL24
They always have specials, I like Big Carl
Wheelchair accessibility: They all have easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
Ms D
Who ever made the burgers today around 5:30pm Thank you they were Delicious ?. The AI ? Drive through is just weird, personally I don’t like it I rather speak to a human being. Price ⬆️
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
00droopy
Not welcoming rude Burgers are not. That big they charge for. Ranch also like what the heck.
it's good. the food is good, customer service was good. the AI voice box to take orders was no good. took too long. too too long. can't be better than an actual person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
guadalupe luna
Don't like AI at all won't be using drive tru again very bad experience
Robert Prock
Actually it's the best Carl's around. The employees are amazing and the cooks are amazing. Nice job guys!
Any business that starts replacing people with AI automatically gets a one star review from me. Ridiculous! As if it’s not hard enough to find a job!
Acceptable for what it is 😊
Atmosphere: 3
Food: 4
Service: 5
I ordered the bacon western cheeseburger and a Santa Fe burger.
Unfortunately, after the first bite, I had to take it back to have the patty freshly made because it had been cooked several times or reheated. The meat was rock hard. It really hurt my teeth. Unfortunately, because I really love Carl’s Jr..
But the onion rings are fresh. The sauce was made to its perfection and the directions I gave them for the burger was done. . Which means extra sauce extra Pickles and
cut in half.
Now the guy at the cash register he was very serious couldn’t smile didn’t great people very interesting character . The other downfall is, I had to wait quite a while for the burgers to be done.. there was four workers and five people waiting for the food. It took quite a while and then having to have them remake the burger.. as soon as they were a bit bothered by it. But the meat was hard.
Atmosphere: 5
Food: 4
Service: 5
Ai don't take orders well
Atmosphere: 4
Food: 4
Service: 1
Raised prices AND uses AI drive thru? Go to the Steak and Shake across the street for better food and service at the same price.
My order was not accurate. When I informed the cashier about my food missing ingredients, I was refunded for what was missing instead of replacing my items with what I actually wanted.
Atmosphere: 3
Food: 3
Service: 2
We were traveling to CA. & Decided to Stop & Share a Carl's Burger Combo. We did not want a Big Meal Each, so We Asked the Cashier (?) to Ask the Cook to Cut Our Burger In Half! Apparently The "Cook" Didn't Know how to Cut A Hamburger In Half!? When We sat down with Our Burger it was Only the "Top Bun" that Was Cut in Half, Not the Lettuce, Tomato OR The Meat Or Bottom 1/2 of the Bun WAS CUT! By the Time We got the Attention of the Cashier, She was "Very Busy" Chatting with the Cook, & She took our Burger back Unwrapped it Showed the Cook, ONLY The Top Bun Was Cut!? THE NOW COLD BURGER Was handed Back to US! I was Disgusted with The Way this Was Handed I Couldn't Eat My 1/2 of a Cold Burger & My Husband tried a Bite, but it was SO Terrible He Threw His Away ALSO! The Only Thing Worth Eating were the Zucchini & Choc. Cake Both Premade! The Tables & Flooring Were Also Dirty But It Wasn't SO Busy That The Cook & Cashier didn't Have time to Talk & Laugh with Each Other But Apparently Can't Even CUT a BURGER IN 1/2! They Were Still Paid But it Cost Us💸 for A COLD Wasted 💲 Cheese Burger! At the End of Our lunch I also Told the Cashier that Someone Had Dumped, A Lot of Used Cigarettes in the "Handicapped Parking place!" She assured Me "She Would get Someone Right After That, We waited several mins. outside B4 leaving & even after #2 Men walked Outside, neither Swept it Up! SMH 🤬🤢
Atmosphere: 1
Food: 1
Service: 1
They always have specials, I like Big Carl
Wheelchair accessibility: They all have easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Onion Rings
Who ever made the burgers today around 5:30pm Thank you they were Delicious ?. The AI ? Drive through is just weird, personally I don’t like it I rather speak to a human being. Price ⬆️
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Not welcoming rude Burgers are not. That big they charge for. Ranch also like what the heck.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Best CJ Breakfast I have EVER HAD!
The staff was friendly but not too friendly, something I personally appreciate and admire greatly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese Breakfast Sandwich Combo
Love it, Carl's Jr burger etc
Atmosphere: 5
Food: 5
Service: 5
it's good. the food is good, customer service was good. the AI voice box to take orders was no good. took too long. too too long. can't be better than an actual person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Don't like AI at all won't be using drive tru again very bad experience
Actually it's the best Carl's around. The employees are amazing and the cooks are amazing. Nice job guys!
Atmosphere: 5
Food: 5
Service: 5
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