Best customer service, they welcome you with a smile and no matter if the had a rude customer ahead of you, they'll still keep their smile and treat you with friendly courtesy
🤗💛
Melissa
ALL THE VEGETABLES LOOKED OLD AND DISCOLORED.
Atmosphere: 1
Food: 1
Service: 4
WickedKlownMining
The guy Kevin at the counter is absolutely ridiculous The store manager could barely understand English I was asking them about the cucumber recall didn't notice there was a recall till after I ordered my fiance's sandwich so I asked if there was a recall on their cucumbers Kevin gave me attitude multiple times that I should have known before I ordered that there was a recall on cucumbers when I asked them to remake the sandwich they refused and asked why did I order the sandwich with cucumbers then tried to call the store multiple times to change the order so there were no cucumbers put on the sandwich they completely ignored my call absolutely unprofessional and I will be calling corporate about this too I'm calling my bank to get a refund One of the sandwiches ended up in the trash a minimum wage employee mad that he makes sandwiches at a sandwich business what's the irony in that fool needs to be fired.
Atmosphere: 1
Food: 4
Service: 1
Bob B
The forgeiner lady charged me for another customers 2 bags of chips after i told her the cookies i wanted for my combo. When refunding me the difference she thought paying me just the base cost of the chips was adequate and refused to provide me the proper change for base+tax -> 3.58x1.0725=3.84 she provided me 3.58 and when i asked about the taxes i was owed she threw me another dime for a total of 3.68. Although 16 cents isnt much thats not the point, its the principle of returning what is owed to your customer. Subway just stole money from a customer and refused to make it right.
Food: 3
Service: 1
Sabrina Flores
Don’t do online orders here I have done it two times and both time my sandwich’s were cold even though I ask for it to be toasted. Just because it’s an online order doesn’t mean the employee can slack off and give a sandwich that has chicken cold that’s suppose to be hot and toasted. Both times it was cold if I wasn’t in a rush would have went back just a heads up ppl be careful order online from this subway.
Atmosphere: 1
Food: 1
Service: 1
8lu3 Ski
If the girl with the nappy blonde highlighted hair is making your sandwich just leave. She’s rude and a blind person has a better chance of making your sandwich right
Atmosphere: 1
Food: 1
Service: 1
Tricky Thecritic
Online ordering has ruined another food place. When you think you're next in line at any Subway.....your not. There is always a ton of sandwiches needing to be made from online ordering. God forbid the store is out of a certain meat. When that happens , the online folks come in and are told that the order they paid for can't be made because they are out. So they jump in front of whoever is standing in line to get their order completed. There is just no point of going inside to get food ,because even if there is no one in the store , you are still subjected to waiting to start getting your meal. I like Subway, but it feels a lot like going to Disneyland and watching all the fast pass people get on the ride you have been waiting in line for an hour. I should be able to get in line, state my order and pay cash to get my meal. The whole restaurant industry is horrible. Thanks door dash, Uber eats, your lucky people are lazy and want to spend double the money they need to , to be fed!!!!
Jennifer Cardenas
Maria & Jennifer make an excellent team! They were both very friendly and welcoming and super patient & helpful with my sandwhich building! This location is always clean too!
Atmosphere: 5
Food: 5
Service: 5
Richard Duenas
9 dollars for the smallest 6 inch you’ve ever seen. All the veggies look straight up rotten. The tomato’s were slimy and the cucumbers were all shriveled up. Made you not even want them to put veggies on. Worst experience surprised this place is still open for how long it’s been at this location.
Atmosphere: 1
Food: 1
Service: 3
kishadwashington
I left a good review once but this place has changed for the worse. They block the meats and cheese now and I ordered a footlong tuna sandwich which is my usual almost and I swear she only put half the tuna on it and I couldn't tell before I got home... I will be taking the other half back tomorrow to get it replaced or I will picket outside their business. Inflation has definitely become shrinkflation!!! I don't have anything else to do because I am a retired veteran!!! Why not just charge even more rather than ripping people off? ?
Very rude ladies act as if they are paying for the sandwich ingredients
Jeff
The franchise owner of this store needs to go in to work. Today was the second time I did curbside pickup and I waited as instructed in the app. After 20 minutes my order wasn't brought out. I went in there and there's one employee. My sandwiches sitting in the back. Not refrigerator temperature controlled just sitting there on a back table. The employee said sorry that she was by herself. And she probably was making six sandwiches at that time. If I hadn't gone in I don't know when I would have gotten the order. I don't know if there's a manager there or not. But if there was they should have come in from the back and helped. If there was no one else on duty then the franchise owners should come in from home and run and help their store. My bread was stale. The meat no longer cold. Don't offer curbside pickup if you're not going to staff it. I would have just gone inside in the first place and not have waited like the app told me. To be clear the employee was great. The store could be run better.
Atmosphere: 1
Food: 3
Service: 1
Nathalia Pineda
I bought a salad and it was AMAZING!!! Very nice customer service. Will go again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Lorenzo Garcia
Always enjoy a Sunway sandwich unfortunately on this visit my sandwich was made a bit sloppy and fell apart.. I'm sure next visit should be better..
Best customer service, they welcome you with a smile and no matter if the had a rude customer ahead of you, they'll still keep their smile and treat you with friendly courtesy
🤗💛
ALL THE VEGETABLES LOOKED OLD AND DISCOLORED.
Atmosphere: 1
Food: 1
Service: 4
The guy Kevin at the counter is absolutely ridiculous The store manager could barely understand English I was asking them about the cucumber recall didn't notice there was a recall till after I ordered my fiance's sandwich so I asked if there was a recall on their cucumbers Kevin gave me attitude multiple times that I should have known before I ordered that there was a recall on cucumbers when I asked them to remake the sandwich they refused and asked why did I order the sandwich with cucumbers then tried to call the store multiple times to change the order so there were no cucumbers put on the sandwich they completely ignored my call absolutely unprofessional and I will be calling corporate about this too I'm calling my bank to get a refund One of the sandwiches ended up in the trash a minimum wage employee mad that he makes sandwiches at a sandwich business what's the irony in that fool needs to be fired.
Atmosphere: 1
Food: 4
Service: 1
The forgeiner lady charged me for another customers 2 bags of chips after i told her the cookies i wanted for my combo. When refunding me the difference she thought paying me just the base cost of the chips was adequate and refused to provide me the proper change for base+tax -> 3.58x1.0725=3.84 she provided me 3.58 and when i asked about the taxes i was owed she threw me another dime for a total of 3.68. Although 16 cents isnt much thats not the point, its the principle of returning what is owed to your customer. Subway just stole money from a customer and refused to make it right.
Food: 3
Service: 1
Don’t do online orders here I have done it two times and both time my sandwich’s were cold even though I ask for it to be toasted. Just because it’s an online order doesn’t mean the employee can slack off and give a sandwich that has chicken cold that’s suppose to be hot and toasted. Both times it was cold if I wasn’t in a rush would have went back just a heads up ppl be careful order online from this subway.
Atmosphere: 1
Food: 1
Service: 1
If the girl with the nappy blonde highlighted hair is making your sandwich just leave. She’s rude and a blind person has a better chance of making your sandwich right
Atmosphere: 1
Food: 1
Service: 1
Online ordering has ruined another food place. When you think you're next in line at any Subway.....your not. There is always a ton of sandwiches needing to be made from online ordering. God forbid the store is out of a certain meat. When that happens , the online folks come in and are told that the order they paid for can't be made because they are out. So they jump in front of whoever is standing in line to get their order completed. There is just no point of going inside to get food ,because even if there is no one in the store , you are still subjected to waiting to start getting your meal. I like Subway, but it feels a lot like going to Disneyland and watching all the fast pass people get on the ride you have been waiting in line for an hour. I should be able to get in line, state my order and pay cash to get my meal. The whole restaurant industry is horrible. Thanks door dash, Uber eats, your lucky people are lazy and want to spend double the money they need to , to be fed!!!!
Maria & Jennifer make an excellent team! They were both very friendly and welcoming and super patient & helpful with my sandwhich building! This location is always clean too!
Atmosphere: 5
Food: 5
Service: 5
9 dollars for the smallest 6 inch you’ve ever seen. All the veggies look straight up rotten. The tomato’s were slimy and the cucumbers were all shriveled up. Made you not even want them to put veggies on. Worst experience surprised this place is still open for how long it’s been at this location.
Atmosphere: 1
Food: 1
Service: 3
I left a good review once but this place has changed for the worse. They block the meats and cheese now and I ordered a footlong tuna sandwich which is my usual almost and I swear she only put half the tuna on it and I couldn't tell before I got home... I will be taking the other half back tomorrow to get it replaced or I will picket outside their business. Inflation has definitely become shrinkflation!!! I don't have anything else to do because I am a retired veteran!!! Why not just charge even more rather than ripping people off? ?
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Not customer friendly
Very rude ladies act as if they are paying for the sandwich ingredients
The franchise owner of this store needs to go in to work. Today was the second time I did curbside pickup and I waited as instructed in the app. After 20 minutes my order wasn't brought out. I went in there and there's one employee. My sandwiches sitting in the back. Not refrigerator temperature controlled just sitting there on a back table. The employee said sorry that she was by herself. And she probably was making six sandwiches at that time. If I hadn't gone in I don't know when I would have gotten the order. I don't know if there's a manager there or not. But if there was they should have come in from the back and helped. If there was no one else on duty then the franchise owners should come in from home and run and help their store. My bread was stale. The meat no longer cold. Don't offer curbside pickup if you're not going to staff it. I would have just gone inside in the first place and not have waited like the app told me. To be clear the employee was great. The store could be run better.
Atmosphere: 1
Food: 3
Service: 1
I bought a salad and it was AMAZING!!! Very nice customer service. Will go again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Always enjoy a Sunway sandwich unfortunately on this visit my sandwich was made a bit sloppy and fell apart.. I'm sure next visit should be better..
Atmosphere: 5
Food: 4
Service: 4
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