Jack in the Box
27734 Base Line St, Highland
(909) 425-4635
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
If I could put zero stars I would!!! I came around 12:45AM 11/19/2024. Ordered 2 orders of potato wedges and 2 value chicken sandwiches. There was hair in 1 of my chicken sandwiches and both orders of my potato wedges. The hair was in the CHEESE WRAPPED AROUND THE FOOD AND FORK!! And in between the LETTUCE! I drive back to the drive thru employee *MYRA* laughed in my face and started talking smack in Spanish to another coworker she laughed and told me it’s impossible and that they have 4k cameras that can see EVERYTHING including a hair falling out of someone’s head.. as I look to see who’s in kitchen preparing the food of course non of the workers who were preparing were wearing hair nets. DISGUSTING DON’T COME HERE! I will be calling her manager and the stores!
Food: 1
Service: 1
I ordered the single Jumbo Jack.
This is a joke. A little hamburger with a pickle and no tomato.
Atmosphere: 3
Food: 2
Service: 4
I ordered the Spicy Chicken Sandwich and Jumbo Jack through Uber Eats. I never order fries or onion rings because they are always old and cold. The chicken was old and the failed to put a hamburger patty on the Jumbo Jack so no meat!!! Worse Jack in the Box ever!!!
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich, Jumbo Jack
How when you order items and you do not add Hot sauce or ketchup. Your site does not allow you to add them to the order.
Atmosphere: 1
Food: 1
Service: 1
I can't stand this place. I'd rather eat my feet wrapped in bacon. I only went here because a drunk friend insisted they're a Gordon Ramsay approved fast food place.
Atmosphere: 1
Food: 1
Service: 1
Wonderful tacos , ? cheap
Atmosphere: 5
Food: 5
Service: 5
The smash burger was good but not as big as it looked on tv/advertised.
Atmosphere: 4
Food: 4
Service: 4
I went to Jack-in-the-Box yesterday and the manager Lorena hand me waitin just to place my order, and when the time was ready to order she has an attitude the whole time talking to me after I placed my order, not only messed up on my food. She snatched my money out of my hands. She spilled the soda in my car and had an attitude the whole time, this is the Jack-in-the-Box 5460
This is the second time encountering the same employee at the drive-thru by the name of Lorena (name based on the receipt). Both times she was very rude, not professional and have very bad customer service. Asked for more condiments and she told me you ONLY order a few tacos, I gave you enough. She only gave me a few condiments (was not enough) and 1 napkin. Before I drove off, I was upset and she knew and she looked out the window and gave me the death stare. Nevertheless, I didn’t care about the condiments, but was very upset about her lack of professionalism and horrible customer service. If I can gave a zero star, I would. Horrible experience with her and I felt threaten when she gave me the death stare.
Do not order delivery from any of the Jack in the Boxes, if you are expecting condiments. I have ordered deliver 3 times from this jack and the box and 2 other times from the other one and they didn’t provide syrup for my French toast, any sauce for my chicken tenders or hot sauce for my tacos. They don’t give you ability to pick condiments a la carte OR through order notes.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Clean store, friendly
Atmosphere: 4
Food: 4
Service: 4
Awesome cotomer
Atmosphere: 5
Food: 5
Service: 5
employees are nice, foood is good. def a go to jack in the
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Two Tacos
Good service
Hours aren't accurate.
Loading...