had a very moody start...came here to grab a coffee before work and staff Anthony was absolutely amazing, he had a bright and overall uplifting personality that totally made my moody morning into a bright one! just wanted to leave a review for a kind heart, tysm!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Day
If I could give them -10 stars I would. I cannot believe the disrespect I was shown by the employees. My 4 month old baby and I decided to go for a walk to the store. I guess I didn't realize how far away the store was (or how hot it was outside) because by the time we got to the shopping center I was drenched in sweat and he was pink in the face. I went into Starbucks to ask for an ice water and Anthony refused to give me water of any kind unless I made some kind of a purchase. Unfortunately I don't currently have the funds to be wasting on Starbucks drinks but did offer as much as a dollar for some cold water. He still refused even after I googled the legality of his refusal (or I should say il-legality) he didn't care and still refused to provide me with even a little bit of water. I'm calling cooperate after I finish this review. Don't come to this location or any starbucks. Why give money to a business that won't even give cold water to an overheated mother and her infant child.
Service: 1
Samuel F
⭐☆☆☆☆
I had a very disappointing experience at this Starbucks, primarily due to poor customer service from an employee named Sheila. I asked for ice and was told I needed to make a purchase, which I understood. I explained that I was looking for a specific cup and spent several minutes scrolling through hundreds of photos to find it. When I finally showed her the picture, she simply walked away without saying a word.
I had already told her the cup wasn’t on the shelf. It would’ve saved us both time if she had just mentioned that it was out of stock from the start. Instead, I was left feeling ignored and frustrated.
Even after trying to buy a $35 cup, I was told I couldn’t get the ice unless I bought that exact cup—which wasn’t available. That kind of policy, combined with such disengaged service, makes it clear this location doesn’t value customer experience.
I’ll be finishing off my rewards points and taking my daughter, significant other, family and friends else where. I won’t even buy coffee here anymore, and this visit just confirmed why.
Atmosphere: 1
Food: 1
Service: 1
Denise Vera
My daughter and I went inside in the evening to use the restroom. This location is not in the greatest area and felt Starbucks would be the safest place to stop. When I asked for the code to the restroom, the young male said I'd have to purchase something in order to use the restroom. I know this rule was put in place to limit the transients in the area from using the restroom. My daughter and I were clearly not transients. I have been a paying customer many times at this location. However, now because my daughter and I were denied a basic human right to use the pubic restroom, you have now lost a customer. Gotta use some common sense if your gonna be working in customer service.
Leo
Great location!! Im from out of town and I must say the customer service here is phenomenal!! Big shout out to the barrista Albert for his amazing hospitality!! And thank you Starbucks for having such exceptional employees such as this individual that go above and beyond expectations!!! ☕️🥇
Atmosphere: 5
Food: 5
Service: 5
Summerae Smart
I am not exaggerating when I say that the customer service I received was absolutely superb. Kind, patient and helpful
Brianna Mendoza
I came to this Starbucks before work and this note on my cup really changed my generic morning. It’s the little things after all. Made my day!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Brown
completely amazing service Allison has amazing customer service and a great recommendation on drinks 💯🙌
Kid-friendliness: Came with my niece made her smile, made her feel appreciated and welcome
Atmosphere: 5
Food: 5
Service: 5
Kat Wolffe
No outlets, defeats the whole purpose of being able to have a coffee and get some work done
Jon Winchester
Driving thru this town, the Starbucks let me order "pickup" from the app but then when you get there it's drive thru only and a line of fifteen cars. Skip this one and go to another Starbucks!
The only gril cashier at 5:30pm on 11/6/24 was rude as hell ask for a bagel well done and she gave it to me and asked her if she could please do a because it wasn’t. She got mad so she over toasted it on purpose the wrong side of the bagel and just toss it in the counter. She wears big eye goasses
Atmosphere: 1
Food: 1
Service: 1
Melody Equihua
Great customer service, coffee is always on point and it's always fast!
Atmosphere: 5
Food: 5
Service: 5
Isaac S.
Unfortunately although it’s called Starbucks the workers there don’t hold them selves to the same standard. Passing through this town by far the worst customer service I have ever Expierenced by a Starbucks. Specifically the girl with the red hair very rude and unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Alex Ruiz
I went into Starbucks to place an order and asked if I could use the bathroom before ordering. They said no, that the bathrooms were closed all day for all customers. They looked me up and down, which felt like terrible customer service. There was no reason for me to be treated like an unwelcome person. What I've really been missing is the comfort of a nice bathroom. All 3 employees were very unwelcoming.
Atmosphere: 1
Food: 1
Service: 1
darlina lopez
Terrible customer service. No help, long waits, rude workers, dirty store.
had a very moody start...came here to grab a coffee before work and staff Anthony was absolutely amazing, he had a bright and overall uplifting personality that totally made my moody morning into a bright one! just wanted to leave a review for a kind heart, tysm!
Atmosphere: 5
Food: 5
Service: 5
If I could give them -10 stars I would. I cannot believe the disrespect I was shown by the employees. My 4 month old baby and I decided to go for a walk to the store. I guess I didn't realize how far away the store was (or how hot it was outside) because by the time we got to the shopping center I was drenched in sweat and he was pink in the face. I went into Starbucks to ask for an ice water and Anthony refused to give me water of any kind unless I made some kind of a purchase. Unfortunately I don't currently have the funds to be wasting on Starbucks drinks but did offer as much as a dollar for some cold water. He still refused even after I googled the legality of his refusal (or I should say il-legality) he didn't care and still refused to provide me with even a little bit of water. I'm calling cooperate after I finish this review. Don't come to this location or any starbucks. Why give money to a business that won't even give cold water to an overheated mother and her infant child.
Service: 1
⭐☆☆☆☆
I had a very disappointing experience at this Starbucks, primarily due to poor customer service from an employee named Sheila. I asked for ice and was told I needed to make a purchase, which I understood. I explained that I was looking for a specific cup and spent several minutes scrolling through hundreds of photos to find it. When I finally showed her the picture, she simply walked away without saying a word.
I had already told her the cup wasn’t on the shelf. It would’ve saved us both time if she had just mentioned that it was out of stock from the start. Instead, I was left feeling ignored and frustrated.
Even after trying to buy a $35 cup, I was told I couldn’t get the ice unless I bought that exact cup—which wasn’t available. That kind of policy, combined with such disengaged service, makes it clear this location doesn’t value customer experience.
I’ll be finishing off my rewards points and taking my daughter, significant other, family and friends else where. I won’t even buy coffee here anymore, and this visit just confirmed why.
Atmosphere: 1
Food: 1
Service: 1
My daughter and I went inside in the evening to use the restroom. This location is not in the greatest area and felt Starbucks would be the safest place to stop. When I asked for the code to the restroom, the young male said I'd have to purchase something in order to use the restroom. I know this rule was put in place to limit the transients in the area from using the restroom. My daughter and I were clearly not transients. I have been a paying customer many times at this location. However, now because my daughter and I were denied a basic human right to use the pubic restroom, you have now lost a customer. Gotta use some common sense if your gonna be working in customer service.
Great location!!
Im from out of town and I must say the customer service here is phenomenal!!
Big shout out to the barrista Albert for his amazing hospitality!!
And thank you Starbucks for having such exceptional employees such as this individual that go above and beyond expectations!!!
☕️🥇
Atmosphere: 5
Food: 5
Service: 5
I am not exaggerating when I say that the customer service I received was absolutely superb.
Kind, patient and helpful
I came to this Starbucks before work and this note on my cup really changed my generic morning. It’s the little things after all. Made my day!
Atmosphere: 5
Food: 5
Service: 5
completely amazing service Allison has amazing customer service and a great recommendation on drinks 💯🙌
Kid-friendliness: Came with my niece made her smile, made her feel appreciated and welcome
Atmosphere: 5
Food: 5
Service: 5
No outlets, defeats the whole purpose of being able to have a coffee and get some work done
Driving thru this town, the Starbucks let me order "pickup" from the app but then when you get there it's drive thru only and a line of fifteen cars. Skip this one and go to another Starbucks!
Service: 1
Restaurantji Recommends
The only gril cashier at 5:30pm on 11/6/24 was rude as hell ask for a bagel well done and she gave it to me and asked her if she could please do a because it wasn’t. She got mad so she over toasted it on purpose the wrong side of the bagel and just toss it in the counter. She wears big eye goasses
Atmosphere: 1
Food: 1
Service: 1
Great customer service, coffee is always on point and it's always fast!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately although it’s called Starbucks the workers there don’t hold them selves to the same standard. Passing through this town by far the worst customer service I have ever Expierenced by a Starbucks. Specifically the girl with the red hair very rude and unprofessional.
Atmosphere: 1
Food: 5
Service: 1
I went into Starbucks to place an order and asked if I could use the bathroom before ordering. They said no, that the bathrooms were closed all day for all customers. They looked me up and down, which felt like terrible customer service. There was no reason for me to be treated like an unwelcome person. What I've really been missing is the comfort of a nice bathroom. All 3 employees were very unwelcoming.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. No help, long waits, rude workers, dirty store.
Atmosphere: 1
Food: 1
Service: 1
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