Sushi Spot

They never answer

Atmosphere: 1

Food: 5

Service: 1

I just placed an order, drove 20 miles to pick it up, and returned home only to find I received the wrong food. On top of that, the chicken included in my order had a bad smell. While I don’t typically do this, I called to inform them of the mistake, especially since I spent over $70 on this order. The person who answered the phone said she would check with the owner about a refund. After a few minutes, she returned to inform me that the owner did not approve the refund and only offered to exchange the incorrect order if I returned right now. I asked if she had mentioned to the owner that I had driven over 20 minutes to pick up the food, and she confirmed she had. Unfortunately, this experience has left me disappointed, as this kind of service is how businesses lose customers. WAIST OF TIME (BECAUSE PEOPLE WORK) AND WAIST OF MONEY!NEVER AGAIN

Last time i was here was a few months ago, this place was my favorite since it opened years ago. Names changed throughout the years but food will always be good. The only reason why im putting 4 stars is because of the last time i was there the waitress was high on the job. We had sat and ordered and were ready to stay but when we saw the waitress and the way she was walking and talking and When she delivered our drinks, she was messy n all over the place trying to not make it noticeable, it was very uncomfortable. We decided to go somewhere else to eat for the night. We haven’t been back since. Im sure the Owners Knew better, Or who knows if she was the only waiter available they could hire. Hopefully that issue is fixed. NOTE: FOOD HAD ALWAYS BEEN DELICIOUS !! Nevertheless if anyone has been there recently and gives updated reviews, please Post it, trying to go back soon!

Atmosphere: 1

Food: 5

Service: 1

Very delicious food and the service is already excellent, thanks to the people in charge of the place. We always have a very pleasant time

Atmosphere: 5

Food: 5

Service: 5

Ask for a extra noodles in my PHO and the waiter said yes Upon paying she tells me she wasn’t allowed to give extra PHO noodle and she wasn’t aware of that so she had to charge me 8.00 dollars for EXTRA Noodles 🙂‍↔️🙂‍↔️I don’t mind paying extra for extra noodles but 8.00 ???? It’s a ridiculous amount !! .. Lost a Customer forsure

Atmosphere: 1

Food: 3

Service: 1

Person who answered is very unpolite. Food is not that good anymore. Very overpriced and way to small portions. I guess owner doesn't care about his business anymore. Used to be a great place.

If you have your audio You can hear how polite I was after she made several mistakes on the first call. The second call the other person was really unpolite and did not want to make things right after I offered to pay more money. So if things changed after the owner was there well I'm sorry but you can't have it both ways. If owner truly cares about business they should change some staff because not everyone is costumer service oriented.

Atmosphere: 1

Food: 3

Service: 1

I don't have any issues with this restaurant. I've been coming here for the last two years and everything is great, from the service to the food. It's usually empty and two other booths are taken at the fullest which I find to be a plus.

My only take down is that you have to be specific when ordering spice because sometimes it can be too much.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Roll

I came from Arizona to take my parents out to dinner. Upon arrival Was greeted by a young man and he said he has been working for two weeks, but I could definitely see he enjoys his work! Anthony is his name I believe and had great attitude on Labor

Atmosphere: 5

Food: 5

Service: 5

I was greeted super rude by a cashier name Claudia. She avoided to take my order and told the person to help me in spanish. I rather not eat then to be greeted that way. I will call the owner first thing in the morning to let them know

Atmosphere: 1

Service: 1

We ate there July 19, 2024 at around 7:30 p.m. ordered some rolls and iced tea. They had run out of ice, so the ice tea was warm and did not taste good. We get our rolls and we asked for extra jalapeños with soy sauce, the waitress tells us they have ran out. I am not going to eat there in the evening anymore. It is summer, can’t believe they ran out of ice.

Atmosphere: 2

Food: 3

Service: 2

Thought it tasted awesome and was very kind, wanted to say thank you

Very good service from the cashiers, they are always friendly and the food is the closest thing to Mexican-style sushi that you can find in the valley.

Wheelchair accessibility: If it has a ramp

Atmosphere: 4

Food: 4

Service: 5

I'm a frequent customer, they're usually good, but today they gave me two orders of burnt teriyaki thrown in hastily, literally black parts...

Food: 2

Service: 4

The few times I've gone the food always gives me bad food! The cooks talking about unfaithful old women and swearing. You can hear everything outside and there were children waiting for food. Such a disgusting place they should close it

Atmosphere: 1

Food: 1

Service: 1

At times it takes a while to get the attention of a server and food. The food is amazing and sushi is made faster than any other place I've been to.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Sushi, Roll, Soup