I walked out of this Subway feeling conned and betrayed. After years of not going, I decided to give it another try, expecting a simple, reliable experience. Instead, I was met with darkened menu screens showing only the Subway logo — no prices, no transparency.
When I got to the register, I was stunned to be charged $13 for a basic veggie salad. With no menu visible, it felt like I was being taken advantage of.
The whole thing left me disappointed and uneasy. Subway is supposed to be a brand you can trust for consistency, but this location felt sketchy, shady, and dishonest. Customers deserve to know what they’ll be paying before they order.
Second Sensory
The woman worker there was very nice, had great customer service, but the overall quality of the experience was beyond subpar so I literally cancelled my order before I could even get my bread toasted. • they had only one promotional cup.(I can accept this.) • the soda fountain was down • when I asked if I could possibly get another bag of chips, in order to make up for the lack of available soda, I was declined. Lowest quality possible customer service exhibited here on display. As I’ve worked customer service, also food service for years. I would accommodate my customers since it was our shortcoming which made, and this case broke the experience. Also, The store also had a broken retarder, and so the veggies and all topping were hidden behind a metal refrigerator lid, further removing me from the subway experience I have come to expect over the years. And above all, they had no tomatoes, no olives, and no jalapenos. Long story short I won’t be going to this subway anymore. And in fact I’m just gonna make my own chicken bacon ranch at home. For cheaper. And it’ll be better. Thanks for nothing subway.
MaryAnn Robledo
Order was turkey, bacon,avocado,1 footlocker 1 -6 in ,was asked if I wanted cheese,I said yes,pepperjack, I said don't forget a avocado, girl said it's extra for that. There was not any signs in or outside saying no coupons.forgot cheese 😕. When I was at register, I was surprised that she did not take coupon,$31.48 .😲😳never again. Bread size smaller,skimming on veggies.
Atmosphere: 1
Food: 1
Service: 1
Nihar Khedekar
They accepted my online order for pick up at 7:35 PM. I reached there at 7:30 PM to pick it up and was surprised to see nobody working! The impolite lady said they closed at 8 PM and despite it was only 7:35 PM flatly declined to prepare my order!
This place is a fraud.
Food: 1
Service: 1
Lynn T
This store needs to update its hours. I placed an online order for pick up at 8:30 only to find out they actually closed at 8:00.
Shavana Trejo
I ordered an online order I went about 15 minutes later there was nobody there in line two ladies were just sitting there laughing as the asked me if I was ready the ticket was just sitting there on the table and it wasn’t even done they just laughed. Ridiculous. I wouldn’t give them any stars.
Service: 1
Dev Mandya
Rude and arrogant staff
A G
Disappointing and Frustrating Experience
I placed an order through the Subway mobile app around 8:15 PM, expecting a smooth pickup experience. Shortly after, I received a call from the store stating they were closed and that my order would be voided. The issue? We were already in the parking lot, and the store was very clearly not closed. Despite this, the employee on the phone insisted they were closed and dismissed any discussion. Her attitude was incredibly hostile and dismissive, making the situation even more frustrating.
This experience has really soured our opinion of Subway. If a store is going to take online orders, it should honor them—or at the very least, communicate honestly and respectfully with customers.
Jason C
$10.69 for a 6 inch sub is crazy. They had all of the overhead screens where they usually display the menu and prices off. Seems like it was intentional, because the screens still had the Subway logo. Didn’t see the price until checkout. Should have just gone to Bravo Farms and gotten the kids $8 burgers.
Food was on par for your average Subway.
Tyler
Understaffed, long wait, could be way more efficient
The girl who served me had a really bad attitude and she was very rude. Food was good tho. I tried grabbing my sandwich and I accidentally grabbed the wrong one and she VERY angrily said, "THATS NOT YOURS." Extremely rude, I will most likely not come back because of her attitude.
Atmosphere: 2
Food: 5
Service: 1
Mit Mit
Food ok. Toilets very dirty; hopefully the kitchen was cleaner.
Atmosphere: 1
Food: 4
Service: 3
Michael Verheul
The most disgusting restroom I have ever been to. Hopefully the kitchen is more hygienic.
Mr Lago
Food ok. Toilets very dirty; hopefully the kitchen was cleaner.
Praneet Raj
Stopped by for a quick sub when I was charging my Tesla. Placed an online order and picked it up in a couple of mins.
I walked out of this Subway feeling conned and betrayed. After years of not going, I decided to give it another try, expecting a simple, reliable experience. Instead, I was met with darkened menu screens showing only the Subway logo — no prices, no transparency.
When I got to the register, I was stunned to be charged $13 for a basic veggie salad. With no menu visible, it felt like I was being taken advantage of.
The whole thing left me disappointed and uneasy. Subway is supposed to be a brand you can trust for consistency, but this location felt sketchy, shady, and dishonest. Customers deserve to know what they’ll be paying before they order.
The woman worker there was very nice, had great customer service, but the overall quality of the experience was beyond subpar so I literally cancelled my order before I could even get my bread toasted.
• they had only one promotional cup.(I can accept this.)
• the soda fountain was down
• when I asked if I could possibly get another bag of chips, in order to make up for the lack of available soda, I was declined. Lowest quality possible customer service exhibited here on display. As I’ve worked customer service, also food service for years. I would accommodate my customers since it was our shortcoming which made, and this case broke the experience.
Also,
The store also had a broken retarder, and so the veggies and all topping were hidden behind a metal refrigerator lid, further removing me from the subway experience I have come to expect over the years.
And above all, they had no tomatoes, no olives, and no jalapenos. Long story short I won’t be going to this subway anymore. And in fact I’m just gonna make my own chicken bacon ranch at home. For cheaper. And it’ll be better. Thanks for nothing subway.
Order was turkey, bacon,avocado,1 footlocker 1 -6 in ,was asked if I wanted cheese,I said yes,pepperjack, I said don't forget a avocado, girl said it's extra for that. There was not any signs in or outside saying no coupons.forgot cheese 😕.
When I was at register, I was surprised that she did not take
coupon,$31.48 .😲😳never again. Bread size smaller,skimming on veggies.
Atmosphere: 1
Food: 1
Service: 1
They accepted my online order for pick up at 7:35 PM. I reached there at 7:30 PM to pick it up and was surprised to see nobody working! The impolite lady said they closed at 8 PM and despite it was only 7:35 PM flatly declined to prepare my order!
This place is a fraud.
Food: 1
Service: 1
This store needs to update its hours. I placed an online order for pick up at 8:30 only to find out they actually closed at 8:00.
I ordered an online order I went about 15 minutes later there was nobody there in line two ladies were just sitting there laughing as the asked me if I was ready the ticket was just sitting there on the table and it wasn’t even done they just laughed. Ridiculous. I wouldn’t give them any stars.
Service: 1
Rude and arrogant staff
Disappointing and Frustrating Experience
I placed an order through the Subway mobile app around 8:15 PM, expecting a smooth pickup experience. Shortly after, I received a call from the store stating they were closed and that my order would be voided. The issue? We were already in the parking lot, and the store was very clearly not closed. Despite this, the employee on the phone insisted they were closed and dismissed any discussion. Her attitude was incredibly hostile and dismissive, making the situation even more frustrating.
This experience has really soured our opinion of Subway. If a store is going to take online orders, it should honor them—or at the very least, communicate honestly and respectfully with customers.
$10.69 for a 6 inch sub is crazy. They had all of the overhead screens where they usually display the menu and prices off. Seems like it was intentional, because the screens still had the Subway logo. Didn’t see the price until checkout. Should have just gone to Bravo Farms and gotten the kids $8 burgers.
Food was on par for your average Subway.
Understaffed, long wait, could be way more efficient
Like others said rude attitude for no reason
Restaurantji Recommends
The girl who served me had a really bad attitude and she was very rude. Food was good tho. I tried grabbing my sandwich and I accidentally grabbed the wrong one and she VERY angrily said, "THATS NOT YOURS." Extremely rude, I will most likely not come back because of her attitude.
Atmosphere: 2
Food: 5
Service: 1
Food ok. Toilets very dirty; hopefully the kitchen was cleaner.
Atmosphere: 1
Food: 4
Service: 3
The most disgusting restroom I have ever been to. Hopefully the kitchen is more hygienic.
Food ok. Toilets very dirty; hopefully the kitchen was cleaner.
Stopped by for a quick sub when I was charging my Tesla. Placed an online order and picked it up in a couple of mins.
They do accept online coupons as well.
Atmosphere: 5
Food: 5
Service: 5
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