McDonald's
27612 Antonio Pkwy, Ladera Ranch
(949) 364-8500
Recent Reviews
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I dont understand why they consistently screw up in person, drive through, and delivery orders. Mistakes once in a while are fine, but its just rediculous to have something wrong so consistently! I am not ordering anything custom, jut missing fries in happy meals or whole sandwiches not present. Then I get interrogated for a receipt as if I am the one trying to swindle them.
Food: 5
Service: 2
How do you forget a 40 PIECE?! How?! Do?! You?! Do?! That?! You forgot a 40 PIECE?! IN A MOBILE ORDER?! THAT'S SO UNBELIEVABLY STUPID! I WANT A REFUND AND ABSOLUTELY DAMN THIS LOCATION TO HELL! AVOID IT LIKE THE PLAGUE!
Atmosphere: 1
Food: 1
Service: 1
just another location that wastes extra bags and paper and cardboard, all for delivery orders, especially when drinks belong in my cupholder, not in a bag with a chance that they can fall over and spill all out in my car
Great place to be with your kids. Even if they go crazy, no need to worry. Will hardly affect other customers.
Atmosphere: 4
Food: 3
Service: 3
I realized I hadn't eaten in about 15 hours so I swung by on my way home to grab breakfast. I was greeted in the drive thru by a very nice lady, but she was cut off by a Hispanic woman who rushed me through my order. I could see into the restaurant that there was only 1 other guest and I was the only one in the drive thru, so they weren't busy (at least not with in-person orders). I ordered a sausage egg and cheese mcgriddle with no egg, and received the sandwich with egg and no sausage. I tried eating it without the egg, but have you ever tried eating a pancake with syrup and cheese? Without the savoriness of the sausage it was inedible. I got all the way home before I realized and couldn't drive back. I tried calling them but no one answered. Only 2 stars because the older woman at the drive thru window was so nice.
Atmosphere: 2
Food: 1
Service: 3
Just got the worst, free fries, Ever given at McDonald's. I'm curious how long they where sitting under light, before the YN handle them too me. Smh, count yo days🤣
The workers wanted to be rude and made me go round the mcdonald's 5 times just so i can get a milkshake. I am unsatisfied with this service and its unacceptable, never coming back again.
Mc Donald's don't change
Very bad service and bad new manager! I ordered online went to drive thru to give my Code but she left and started taking other cars orders in meantime 4 cars went ahead of me! The male manager didn’t even apologize!
Food tastes good, and the app makes everything cheaper which is nice. The workers here can be so mean sometimes though, it depends who’s working cause at night sometimes there chill but other nights there rude which I hate to say.
Restaurantji Recommends
Good play area
Really lazy staff. Kids area is disgusting every time, and it’s the last visit today. Today a staff member dropped a big fountain drink on the floor in a doorway, and instead of cleaning it up just plopped a wet floor sign on it and left it. 🤣. I know it’s McDonalds, but seriously lazy stuff. Gross.
Today, I had the worst experience at McDonald's. The french fries were unsalted and not fresh. My 'Double Cheeseburger' wasn't great either. They forgot the onions and mustard, and the pickles with ketchup were only in the middle. The patty was not very fresh. This is clearly poor service from the staff, and unfortunately, I no longer want to order anything from there.
Food: 1
By far one of the best McDonalds I've been to. Brian was extremely professional and kind providing great customer service and it was clean. Also the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
The staff is amazing. They have to handle rude teenagers at times and they always meet them with grace and kindness
Kid-friendliness: Rude teenagers but great for young kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Mcchicken, Cheeseburger
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