Today, I had the worst experience at McDonald's. The french fries were unsalted and not fresh. My 'Double Cheeseburger' wasn't great either. They forgot the onions and mustard, and the pickles with ketchup were only in the middle. The patty was not very fresh. This is clearly poor service from the staff, and unfortunately, I no longer want to order anything from there.
Food: 1
J-love Indica
By far one of the best McDonalds I've been to. Brian was extremely professional and kind providing great customer service and it was clean. Also the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Max Hendry
The staff is amazing. They have to handle rude teenagers at times and they always meet them with grace and kindness
Kid-friendliness: Rude teenagers but great for young kids
Kid-friendliness: They have a great kids playground
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets
M Carroll
The service was friendly. But the playland was very dirty and had not been cleaned from the day before. This was at 9:30 in the morning.
Atmosphere: 1
Food: 3
Service: 5
Situational Adventures
This has to be the worst McDs in OC. And it’s bad nearly every visit. Owner has higher prices and missing happy meal options to make more profit. No urgency in getting orders out fast. Always waiting for fries and other items. Orders incorrect more than half the time.
Wish the San Juan Cap location was closer. They have national pricing, all happy meal options and their managers care.
Wish I could never go to this McDs again, but 10yo kid wants to go here sometimes and it’s our closest McDs to us.
Atmosphere: 2
Food: 3
Service: 2
Fernando Serrano
Bad service
Food: 1
Service: 1
Peter Fisher
Ice cream machine always broken. How.
Atmosphere: 5
Food: 1
Service: 1
Gavin Trippe
This location can’t get an order right is their life depended on it.
daniela tulbure
The kids area is filthy. Trash on floors and in play areas, tables dirty This is not the first time I come to this place ( on weekends) and it is always dirty
I got my mother’s fave; the filet-o-fish. The trick for a great sandwich is to order it freshly made so it nice and crispy when you receive it. You’ll enjoy it every single time!
Atmosphere: 5
Food: 5
Service: 5
Arick Israelson
Clean and prompt.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
pcteacher05
Good Hickey's! Clean Play-Place for the kiddos
Atmosphere: 5
Food: 5
Service: 5
左鲨LeftShark
Shungo the cashier simply won't look at you when you ask for a cup for water, even get pointed out he will still refuse. Here is the number of manager give me for reporting the incident to their 'corporate' and here is his name. Have everything video record, will make sure everyone knows about my experience.
Atmosphere: 1
Service: 1
Sherri Fick
Dirty, kids area sticky & floors made kids socks filthy. Prices are outrageous! Eww, don't wanna go back here! Forgot to mention, heard 2 people with the wrong orders & no Toilet paper in the bathroom. Really bad experience ?
Today, I had the worst experience at McDonald's. The french fries were unsalted and not fresh. My 'Double Cheeseburger' wasn't great either. They forgot the onions and mustard, and the pickles with ketchup were only in the middle. The patty was not very fresh. This is clearly poor service from the staff, and unfortunately, I no longer want to order anything from there.
Food: 1
By far one of the best McDonalds I've been to. Brian was extremely professional and kind providing great customer service and it was clean. Also the food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
The staff is amazing. They have to handle rude teenagers at times and they always meet them with grace and kindness
Kid-friendliness: Rude teenagers but great for young kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Mcchicken, Cheeseburger
For a McDonalds it’s pretty good
Kid-friendliness: They have a great kids playground
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets
The service was friendly. But the playland was very dirty and had not been cleaned from the day before. This was at 9:30 in the morning.
Atmosphere: 1
Food: 3
Service: 5
This has to be the worst McDs in OC. And it’s bad nearly every visit. Owner has higher prices and missing happy meal options to make more profit. No urgency in getting orders out fast. Always waiting for fries and other items. Orders incorrect more than half the time.
Wish the San Juan Cap location was closer. They have national pricing, all happy meal options and their managers care.
Wish I could never go to this McDs again, but 10yo kid wants to go here sometimes and it’s our closest McDs to us.
Atmosphere: 2
Food: 3
Service: 2
Bad service
Food: 1
Service: 1
Ice cream machine always broken. How.
Atmosphere: 5
Food: 1
Service: 1
This location can’t get an order right is their life depended on it.
The kids area is filthy. Trash on floors and in play areas, tables dirty
This is not the first time I come to this place ( on weekends) and it is always dirty
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
I got my mother’s fave; the filet-o-fish. The trick for a great sandwich is to order it freshly made so it nice and crispy when you receive it. You’ll enjoy it every single time!
Atmosphere: 5
Food: 5
Service: 5
Clean and prompt.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
Good Hickey's!
Clean Play-Place for the kiddos
Atmosphere: 5
Food: 5
Service: 5
Shungo the cashier simply won't look at you when you ask for a cup for water, even get pointed out he will still refuse. Here is the number of manager give me for reporting the incident to their 'corporate' and here is his name. Have everything video record, will make sure everyone knows about my experience.
Atmosphere: 1
Service: 1
Dirty, kids area sticky & floors made kids socks filthy. Prices are outrageous! Eww, don't wanna go back here! Forgot to mention, heard 2 people with the wrong orders & no Toilet paper in the bathroom. Really bad experience ?
Atmosphere: 2
Food: 2
Service: 2
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