Very disappointing that they didn't honor the BOGO coupon for National Açaí Bowl Day.
Rie M.
This is a long overdue review of the Ladera Nekter location! I love- love -love your customer service. The speed and accuracy in which orders are filled are excellent. The location is clean. The staff members are friendly and helpful. Keep up the stellar job Lastly, the app, makes life easier too!
Lisa G.
I love every single thing I've had at Nekter and never stick to the same order. It's very easy to order in the app and pick up whatever I'm craving when it's ready. I can even schedule my order to pick up later at a specific time. The prices are comparable to any other quality smoothie or bowl in the area but I choose Nekter because of the convenience of the multiple locations and the rewards. The only reason I took off a star is because of the strong Fabuloso cleaner smell. It's very off-putting for me to smell strong chemicals around food. Cleanliness is very important but I personally don't like the strong smell of Fabuloso.
Cruz L.
This place is one of the better among the smoothie places I've gone to. Great customer service but sometime gets the order wrong. One time I ordered the peanut and jelly smoothie and asked for extra jelly. What I got was less jelly than you would usually get if you didn't order extra. Most of the time they are really good with a good texture but be warned sometimes they are a bit watery. For real, this smoothie calms me and anger issues down. BIG TIME! Especially when I just rage quit on Fortnite after a 8 year old sniped me and started to giddy on my loot. In all seriousness this place hits hard. Love you guys. Stay tuned for more reviews.
Heather P.
Incredibly consistent, I always order ahead of time via app and they always have it ready! Nice girls that work there!
Evelyn Carranza
My husband and I are addicted to your smoothies. He introduced me to them recently, he probably stops by every other day for one drink. Your products are made with quality ingredients we both appreciate. Thank you!
Laura G.
just want to say i never come in but will come in a few times a week when you have the skoops vegan ice cream!! can we get it year around please?!!
Adam Berenato
Would be a 5 star review without question, smoothies are amazing! But they have stupid “policies” with their app/rewards program…such as, you can’t pay more to upgrade the size. To think a business actually made this decision on purpose is just mind blowing. SMDH
Dan K.
I came in a week later to see if they had turned the music down, they finally turned it down so it's possible to actually talk to the person who's helping you. From now on, I will only pay with cash because when you pay with a credit card it forces you into giving them a tip. The choices are either no tip or larger tip than I think is necessary. I don't mind giving a dollar tip but there's no choice for that. And once more, you have to tip before you get service so you don't know whether or not it's good service or not. I reward good service, but I hate to tip prior to knowing what I'm going to be getting. In this case, they should've tipped me the service was pretty slow. Next time, I bring cash.
Maureen P.
As a long term Ladera resident, I've been coming to this location since it opened. Unfortunately, I can't say I'll likely be back to this location especially when there's two others within close proximity. Came in with my toddler Thursday afternoon. Walked in and there was not a single employee in sight. I honestly thought they might have closed early because I heard and saw no one. So odd. I said "Hello?" and then heard someone in the back but another minute went by and still no one came up. Then another minute went by and nothing. At this point I was getting annoyed and about ready to leave when finally someone came out from doing whatever back of house work was happening. Her demeanor was fine but not overly friendly or apologetic for the poor experience. I ordered my smoothie and asked to purchase a gift card. She made some comment about needing to input the numbers manually which I didn't understand but exclaimed that was fine, however the gift card needed to be input into the system. A minute later she told me that the gift card showed a $0 balance. Huh? I re-explained I was making a gift card purchase so yes, there was currently a $0 balance and the funds needed to be added. She was clearly flustered at this point and said she didn't know how to load gift cards so she'd be back with a manager. Out comes the manager who didn't make eye contact or say a single thing to me. Pretty odd client experience! The smoothie came out quickly but unfortunately it tasted watery and wasn't fully blended. For the above reasons I won't be back, sorry Nekter.
Decided to give Nekter another try, i'm upset to say i'm once again disappointed. I'm not one to leave bad reviews but when I pay $10 for a berry smoothie that tastes like water I feel the need to say something. Had to get a second opinion in case I was getting sick, and I was right, tastes like a waste of my money. I don't think it's the employees fault considering this has been a reacquiring problem for the past 2 years I have tried Nekter.
Hani Mogharei
Great as always.
Amanda K.
We love Nektar! Been a customer for years. We came in to grab some bowls and a smoothie for ourselves and our toddler. Waited 45 min for three times! My husband had to ask where our items were because everyone else was receiving their orders that came way after us. They gave a blank stare, found our receipt and said oh ok we'll work on that now. They completely forgot about us! No apology! What in the world. Our poor two year old was hungry and so over it. Not cool.
Joshua Y.
Made my day!!! I went to Nekter to get a ginger shot and first of all it was fantastic and make me feel energized and ready for the day! Secondly the worker (Kenzie I think was her name) was so nice and thoughtful and actually asked me how I was and it truly blessed me just a simple interaction like that makes me want to go back to Nekter! You guys are all the best and I greatly appreciate all you've done for me, even without knowing it!
Wendy Finley
Nektar Ladera Ranch is the best! they always have a smile and make the yummiest smoothies! I always have my own custom blend and they get it right, I also just did the cleanse and it took my sugar cravings away.Wendy Finley
Very disappointing that they didn't honor the BOGO coupon for National Açaí Bowl Day.
This is a long overdue review of the Ladera Nekter location! I love- love -love your customer service. The speed and accuracy in which orders are filled are excellent. The location is clean. The staff members are friendly and helpful. Keep up the stellar job Lastly, the app, makes life easier too!
I love every single thing I've had at Nekter and never stick to the same order. It's very easy to order in the app and pick up whatever I'm craving when it's ready. I can even schedule my order to pick up later at a specific time. The prices are comparable to any other quality smoothie or bowl in the area but I choose Nekter because of the convenience of the multiple locations and the rewards. The only reason I took off a star is because of the strong Fabuloso cleaner smell. It's very off-putting for me to smell strong chemicals around food. Cleanliness is very important but I personally don't like the strong smell of Fabuloso.
This place is one of the better among the smoothie places I've gone to. Great customer service but sometime gets the order wrong. One time I ordered the peanut and jelly smoothie and asked for extra jelly. What I got was less jelly than you would usually get if you didn't order extra. Most of the time they are really good with a good texture but be warned sometimes they are a bit watery. For real, this smoothie calms me and anger issues down. BIG TIME! Especially when I just rage quit on Fortnite after a 8 year old sniped me and started to giddy on my loot. In all seriousness this place hits hard. Love you guys. Stay tuned for more reviews.
Incredibly consistent, I always order ahead of time via app and they always have it ready! Nice girls that work there!
My husband and I are addicted to your smoothies. He introduced me to them recently, he probably stops by every other day for one drink. Your products are made with quality ingredients we both appreciate. Thank you!
just want to say i never come in but will come in a few times a week when you have the skoops vegan ice cream!! can we get it year around please?!!
Would be a 5 star review without question, smoothies are amazing! But they have stupid “policies” with their app/rewards program…such as, you can’t pay more to upgrade the size. To think a business actually made this decision on purpose is just mind blowing. SMDH
I came in a week later to see if they had turned the music down, they finally turned it down so it's possible to actually talk to the person who's helping you. From now on, I will only pay with cash because when you pay with a credit card it forces you into giving them a tip. The choices are either no tip or larger tip than I think is necessary. I don't mind giving a dollar tip but there's no choice for that. And once more, you have to tip before you get service so you don't know whether or not it's good service or not. I reward good service, but I hate to tip prior to knowing what I'm going to be getting. In this case, they should've tipped me the service was pretty slow. Next time, I bring cash.
As a long term Ladera resident, I've been coming to this location since it opened. Unfortunately, I can't say I'll likely be back to this location especially when there's two others within close proximity. Came in with my toddler Thursday afternoon. Walked in and there was not a single employee in sight. I honestly thought they might have closed early because I heard and saw no one. So odd. I said "Hello?" and then heard someone in the back but another minute went by and still no one came up. Then another minute went by and nothing. At this point I was getting annoyed and about ready to leave when finally someone came out from doing whatever back of house work was happening. Her demeanor was fine but not overly friendly or apologetic for the poor experience. I ordered my smoothie and asked to purchase a gift card. She made some comment about needing to input the numbers manually which I didn't understand but exclaimed that was fine, however the gift card needed to be input into the system. A minute later she told me that the gift card showed a $0 balance. Huh? I re-explained I was making a gift card purchase so yes, there was currently a $0 balance and the funds needed to be added. She was clearly flustered at this point and said she didn't know how to load gift cards so she'd be back with a manager. Out comes the manager who didn't make eye contact or say a single thing to me. Pretty odd client experience! The smoothie came out quickly but unfortunately it tasted watery and wasn't fully blended. For the above reasons I won't be back, sorry Nekter.
Restaurantji Recommends
Decided to give Nekter another try, i'm upset to say i'm once again disappointed. I'm not one to leave bad reviews but when I pay $10 for a berry smoothie that tastes like water I feel the need to say something. Had to get a second opinion in case I was getting sick, and I was right, tastes like a waste of my money. I don't think it's the employees fault considering this has been a reacquiring problem for the past 2 years I have tried Nekter.
Great as always.
We love Nektar! Been a customer for years. We came in to grab some bowls and a smoothie for ourselves and our toddler. Waited 45 min for three times! My husband had to ask where our items were because everyone else was receiving their orders that came way after us. They gave a blank stare, found our receipt and said oh ok we'll work on that now. They completely forgot about us! No apology! What in the world. Our poor two year old was hungry and so over it. Not cool.
Made my day!!! I went to Nekter to get a ginger shot and first of all it was fantastic and make me feel energized and ready for the day! Secondly the worker (Kenzie I think was her name) was so nice and thoughtful and actually asked me how I was and it truly blessed me just a simple interaction like that makes me want to go back to Nekter! You guys are all the best and I greatly appreciate all you've done for me, even without knowing it!
Nektar Ladera Ranch is the best! they always have a smile and make the yummiest smoothies! I always have my own custom blend and they get it right, I also just did the cleanse and it took my sugar cravings away.Wendy Finley