Worst experience at a Starbucks lady called karine or something like that, she took my order with such an attitude and didn’t wanna give me a water cup
Ken G
Everyone here’s really cool. Thanks!
Sierra Martin
1/24/25 about I didn't get his name but the man who served me the matcha latte was the friendliest Starbucks service I've gotten in a while! Also I have to say, the matcha latte yall made for me actually tastes like it was made with care. Not clumpy or super milky like I always recieve it at other locations. Great job guys you really made my day ❤️
Len Pastick
This is the friendliest Starbucks I have been in. Has a great patio outside to enjoy that morning (or afternoon) cup of joe.
911feedmee
I had a great experience at the Starbucks in Ladera Ranch! The staff was super friendly and welcoming, and they got my order just right. The store was clean and had a cozy vibe, perfect for working or catching up with friends. My favorite drink, the caramel macchiato, was perfectly made—smooth and delicious.
Parking was easy, and I noticed the service was quick even though it was a busy time. Definitely one of the better Starbucks locations in the area!
Highly recommend stopping by if you’re in Ladera Ranch
Parking: Plaza parking
Wheelchair accessibility: Accessible
Atmosphere: 3
Food: 4
Service: 5
Morgan Harrington
I accidentally ordered for pickup from the wrong Starbucks and was fully prepared to drive to the other one since it was my mistake, but the barista working offered to make me the drink anyway and she didn't make me feel bad about it at all. She was extremely kind and accommodating!
Service: 5
SUN JUNG
Dirty and stinky
I ordered a drink and used the bathroom. I was bitten by a flea in the restroom. I thought it was a mosquito, but when I got home, I realized that were flea bites. It's so dirty and disgusting.
The bathroom was not clean and smelly. How can you manage hygiene like this! Did not clean and sanitize regularly? Give the manager and staff hygiene training!
Atmosphere: 1
Food: 2
Service: 1
Ali C Smith
It was a good typical Starbucks.
Atmosphere: 4
Service: 4
Zack Hagood
I want to commend an employee at the Starbucks located in Ladera Ranch in the Bridgepark Plaza. I want the managers / any supervisors to know that Jacquelyn has gone above and beyond to help me MULTIPLE times on different occasions when I come into Starbucks.I am always greeted by Jacquelyn by my name as soon as I walk into Starbucks, and she takes her time to ask me how I am doing, and how she can help with my order. She makes me feel like an important customer, and I’ve seen that I’m not the only one she treats with exceptional service in this way. Jacquelyn is the reason I only go to this Starbucks location in Ladera Ranch.I would personally recommend Jacquelyn be recognized for her exceptional service, kindness, and personability, with the opportunity to receive a raise or a promotion. Thank you Jacquelyn, I can never thank you enough!
I wanted to write a review to thank Jaclyn for her kindness one morning when I ordered on mobile to the wrong store. I come to this Starbucks a fair amount but I don’t think they recognize me as I always order mobile. Even though I didn’t know Jaclyn she kindly had my drink remade for me without charge even though it was my mistake. I know most baristas would not have done that so wanted to recognize her great customer service!
Chrystie Muncy
Weird vibes from staff today then when I realized my receipt had 3 bread items when I bought 2, I went back and requested a refund for 1 item charged twice and he said “I saw you walk out with 2 bags” and I said yes “not 3” Very rude to blame the customer who was overcharged instead of saying “I’m sorry”I’m a great tipper AFTER my order is right and that doesn’t happen in Ladera.
Good Starbucks
Worst experience at a Starbucks lady called karine or something like that, she took my order with such an attitude and didn’t wanna give me a water cup
Everyone here’s really cool. Thanks!
1/24/25 about I didn't get his name but the man who served me the matcha latte was the friendliest Starbucks service I've gotten in a while! Also I have to say, the matcha latte yall made for me actually tastes like it was made with care. Not clumpy or super milky like I always recieve it at other locations. Great job guys you really made my day ❤️
This is the friendliest Starbucks I have been in. Has a great patio outside to enjoy that morning (or afternoon) cup of joe.
I had a great experience at the Starbucks in Ladera Ranch! The staff was super friendly and welcoming, and they got my order just right. The store was clean and had a cozy vibe, perfect for working or catching up with friends. My favorite drink, the caramel macchiato, was perfectly made—smooth and delicious.
Parking was easy, and I noticed the service was quick even though it was a busy time. Definitely one of the better Starbucks locations in the area!
Highly recommend stopping by if you’re in Ladera Ranch
Parking: Plaza parking
Wheelchair accessibility: Accessible
Atmosphere: 3
Food: 4
Service: 5
I accidentally ordered for pickup from the wrong Starbucks and was fully prepared to drive to the other one since it was my mistake, but the barista working offered to make me the drink anyway and she didn't make me feel bad about it at all. She was extremely kind and accommodating!
Service: 5
Dirty and stinky
I ordered a drink and used the bathroom.
I was bitten by a flea in the restroom.
I thought it was a mosquito, but when I got home, I realized that were flea bites.
It's so dirty and disgusting.
The bathroom was not clean and smelly.
How can you manage hygiene like this!
Did not clean and sanitize regularly?
Give the manager and staff hygiene training!
Atmosphere: 1
Food: 2
Service: 1
It was a good typical Starbucks.
Atmosphere: 4
Service: 4
I want to commend an employee at the Starbucks located in Ladera Ranch in the Bridgepark Plaza. I want the managers / any supervisors to know that Jacquelyn has gone above and beyond to help me MULTIPLE times on different occasions when I come into Starbucks.I am always greeted by Jacquelyn by my name as soon as I walk into Starbucks, and she takes her time to ask me how I am doing, and how she can help with my order. She makes me feel like an important customer, and I’ve seen that I’m not the only one she treats with exceptional service in this way. Jacquelyn is the reason I only go to this Starbucks location in Ladera Ranch.I would personally recommend Jacquelyn be recognized for her exceptional service, kindness, and personability, with the opportunity to receive a raise or a promotion. Thank you Jacquelyn, I can never thank you enough!
Service: 5
Restaurantji Recommends
I wanted to write a review to thank Jaclyn for her kindness one morning when I ordered on mobile to the wrong store. I come to this Starbucks a fair amount but I don’t think they recognize me as I always order mobile. Even though I didn’t know Jaclyn she kindly had my drink remade for me without charge even though it was my mistake. I know most baristas would not have done that so wanted to recognize her great customer service!
Weird vibes from staff today then when I realized my receipt had 3 bread items when I bought 2, I went back and requested a refund for 1 item charged twice and he said “I saw you walk out with 2 bags” and I said yes “not 3” Very rude to blame the customer who was overcharged instead of saying “I’m sorry”I’m a great tipper AFTER my order is right and that doesn’t happen in Ladera.
Atmosphere: 1
Food: 1
Service: 1
I hate this placeI only go there for Uber
Atmosphere: 1
Food: 1
Service: 1
Food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Tried different egg bites.Very good ?.
Loading...