El Pollo Loco

18292 Collier Ave, Lake Elsinore
(951) 674-1581

Recent Reviews

Alberto Fajardo

This is my to go place, always great service & the food is always amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nachos, Leg & Thigh Fire-Grilled Chicken Meal, Grande Avocado Chicken Bowl, Double Chicken Bowl

Ioe Jaha

Exceptional customer service and a spotlessly clean restaurant make El Pollo Loco a standout dining destination. From the moment you step through the door, you're greeted with warmth and efficiency, making you feel right at home. The staff goes above and beyond to ensure your experience is nothing short of fantastic. Combine that with a pristine dining area, and you have the perfect recipe for a memorable meal. Kudos to the team at El Pollo Loco for consistently delivering top-notch service and maintaining such a clean environment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3pc Chicken - Leg & Thigh Meal

Joseph Smith

The chicken is Really overcooked the last several times I've been there. I gave an extra star because of the owner's response, and even when it is dry, it is still yummy, and the staff is good.

Nikki Wiebe

Food is bland. Do not recommend.

Atmosphere: 2

Food: 2

Service: 4

Scott Rowley

Drive-thru. Chicken tasted great.

Food: 5

Service: 5

Marcus Larez

This is the best El Pollo Loco I’ve ever been to! The service is so amazing and they helped me with everything I needed. The cooks were very fast and the food was very good! I’ll become a regular at this place. I felt very respected and welcomed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Chicken Meal, Small Chicken Tortilla Soup, 3 Tacos Al Carbon Combo, Loco Side Salad, 2 Piece Chicken Meal with Side Salad and Macaroni Cheese, Chips, Chips & Guacamole Large, Two Churros, Chicken Nachos, Double Tostada, Pollo Bowl Chicken, Grande Avocado Chicken Bowl, Classic Chicken Tostada Salad

Jacob Arvizo

Walked in people were super friendly and greeted me as soon as I walked in. Ordering was easy and food came out in a timely manner. Didn’t have to wait too long and food was absolutely delicious!! Definitely will be coming back and 100% suggest it!

Diana Rojas

Food is good but

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 3 Tacos Al Carbon Combo, 2 Piece Chicken Meal with Side Salad and Macaroni Cheese, Chips & Guacamole Large, Double Tostada

Lynn Jackson

Love the $5 pollo bowl more then enough food. Always helpful and fast service and they take EBT I will keep coming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pico De Gallo Medium, 5 Packs of Tortillas 10, Pinto Beans

Debra Aguayo

Great food, great service, kind employees!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Tostada, 3pc Chicken - Leg & Thigh Meal

Janet Lovo-Galdamez

Ordered a pollo bowl. It might as well be called a rice and beans bowl, I needed a microscope to see the chicken....very disappointed. I see Quality has come down everywhere.. not just here......so screw all the customers ...Let us pay more and get less....

Linda B.

The manager Juan and his crew are very friendly and very professional. Riley took my order, she was very friendly and helpful with the questions I had, Citlaly gave us the order, very friendly.The food is very tasty and it's alway made how my husband and I like it. The restaurant is very clean and a nice friendly atmosphere,a nice place to enjoy your meal by yourself or with family and friends. I recommend it.

Herb B.

The food in this location is perfect just like my wife and my self like it, very tasty and very presentable just like the pictures they have posted. The service was great, very friendly Riley took our order at the register, Citlaly gave us order , very friendly. The manager Juan is very friendly ,and he keeps a good atmosphere at the restaurant, very clean, a good place to come have lunch with friends and family. I recommend it!

B B.

I've enjoyed their food & servers, till today. I ordered in the drive thru. She (who takes order) did Not confirm. It was not busy. One car in front of mine. When I got to window, they did not get my order properly. They corrected but it. I truly think they had new employees & showed no interest in being correct. I've been going there over ten years & I was always please with employees until today.

Herb Barajas

Juan and his crew are very friendly and they take care of our order just like we like it.The restaurant is a good place to eat in, very clean and a good atmosphere.Parking: Plenty of parking including handicap.Kid-friendliness: There is always families eating with kids in the restaurant.Wheelchair accessibility: There are ramps to get to the door and is spacious inside for wheelchairs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loco Side Salad, Two Churros, Double Chicken Avocado Salad, Pinto Beans

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