Was so excited to try the new banana French toast sticks with chocolate dipping sauce for the first time. I did the drive thru, got my usual items along with the French toast sticks, drove home, only to discover they "forgot?" to include the chocolate dipping sauce. Too far away for me to drive all the way back, I called them to let them know and all the worker could say was "yeah that happens all the time. They always forget to include the chocolate sauce" 🤨 So the French toast sticks were very dry without the sauce for my first time 😒
Atmosphere: 4
Food: 3
Service: 1
A_Dawg224
workers were rude, messed up our order 3 different times. never going back
Atmosphere: 1
Food: 1
Service: 1
Christopher Eshelman
Apparently, Angelica doesn’t know how to use a card reader. I had to pay in cash.
Atmosphere: 2
Food: 3
Service: 1
Debra A
Food is always fresh, staff fabulous !
Vegetarian options: They do have egg rolls,onion rings, and fries, and fruit
Parking: Lake Elsinore
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: How to Try Both and of Course Chili Fries, Filet of Fish Fries and Coke, Bacon Cheese Curly Fries, Egg Rolls, Onion Rings, Breakfast Sandwich, Sauce, Jumbo Jack, Spicy Chicken Sandwich, Buttery Bacon Swiss Burger, Tacos Y Jalapeñopoper, Homestyle Ranch Chicken Club Combo, Two Tacos, French Fries, Chicken Sandwich, Cheeseburger
Candace Corona
Sarah's miss/sis.. anyways! Went late around 11 pm and ordered a bunch of items! Usually the night shift is lacking but tonight who ever was working killed it! Keep it up! Fresh fries fresh egg rolls! Bomb!!
Atmosphere: 5
Food: 5
Service: 5
Private Private
Fast food shouldn't mean crappy lazy preparation.
Atmosphere: 1
Food: 1
Service: 3
Deus Alex
EXTREMELY slow. Waiting for just a coffee takes 15 minutes.
Adamaris Sequeida Garcia
How much are your guys burger? Just the burger no combo.
Atmosphere: 4
Food: 4
Service: 4
X8551516
Went here the other day after the remodel...you'd think the purpose of a remodel would be to upgrade the restaurant, but got here, and lo and behold, this place doesn't even have a coke freestyle machine. I walked right out. Unless the pics before the remodel are from a different location it would seem they used to have one and if that's the case, how tf do you manage to downgrade after a remodel.
Rachel C
Food was delicious! Had to park to wait for order, but it was all good. Didn't have to wait to long. Customer service was great.
Parking: Drive thru can block the cars that park to dine in. Could get a little frustrating. Drive thru can get really busy .
Even though this restaurant just got remodeled, the service and attention to detail from the employees is horrible. I've been there 3 times since they reopened and each and every time something has been wrong with my order, the food was cold, or I was asked to park instead of getting my food from the drive-thru window.
Parking: This particular location makes their customers pull out of the drive-thru illegally to park in a spot because their food isn't ready. Absolutely horrible, I will never go there again.
Atmosphere: 2
Food: 5
Service: 1
Gary W
Drove home after Making my purchase & Half the order was missing from the bag. I tried to call this restaurant for over an hour & no one picked up ever, no message could be left either.
Greg Gutierrez
This jack in the box got a new look recently but the service still stinks i always have to repeat my order like 2 or 4 times and even then when I pull out of the drive thru and I get home my order is wrong and it's cold and or it's falling apart .they still forget napkins and straws and when you ask for ketchup you only get 3 even after they just handed you a big order .at time at the windows pulling up they still read my order back to see if it's correct fries are most of the times cold and taste like they have been sitting for a week .and that's drive thru. Dining inside is not as bad atleast if they mess up your order you can just walk back to the register to get it correctly rather then get home and have to drive all the way back .so before you pull away from drive thru triple check your order
Atmosphere: 2
Food: 2
Service: 1
Tizarr
This location is great! I just want to know when it reopens?
Was so excited to try the new banana French toast sticks with chocolate dipping sauce for the first time. I did the drive thru, got my usual items along with the French toast sticks, drove home, only to discover they "forgot?" to include the chocolate dipping sauce. Too far away for me to drive all the way back, I called them to let them know and all the worker could say was "yeah that happens all the time. They always forget to include the chocolate sauce" 🤨 So the French toast sticks were very dry without the sauce for my first time 😒
Atmosphere: 4
Food: 3
Service: 1
workers were rude, messed up our order 3 different times. never going back
Atmosphere: 1
Food: 1
Service: 1
Apparently, Angelica doesn’t know how to use a card reader. I had to pay in cash.
Atmosphere: 2
Food: 3
Service: 1
Food is always fresh, staff fabulous !
Vegetarian options: They do have egg rolls,onion rings, and fries, and fruit
Parking: Lake Elsinore
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: How to Try Both and of Course Chili Fries, Filet of Fish Fries and Coke, Bacon Cheese Curly Fries, Egg Rolls, Onion Rings, Breakfast Sandwich, Sauce, Jumbo Jack, Spicy Chicken Sandwich, Buttery Bacon Swiss Burger, Tacos Y Jalapeñopoper, Homestyle Ranch Chicken Club Combo, Two Tacos, French Fries, Chicken Sandwich, Cheeseburger
Sarah's miss/sis.. anyways! Went late around 11 pm and ordered a bunch of items! Usually the night shift is lacking but tonight who ever was working killed it! Keep it up! Fresh fries fresh egg rolls! Bomb!!
Atmosphere: 5
Food: 5
Service: 5
Fast food shouldn't mean crappy lazy preparation.
Atmosphere: 1
Food: 1
Service: 3
EXTREMELY slow. Waiting for just a coffee takes 15 minutes.
How much are your guys burger? Just the burger no combo.
Atmosphere: 4
Food: 4
Service: 4
Went here the other day after the remodel...you'd think the purpose of a remodel would be to upgrade the restaurant, but got here, and lo and behold, this place doesn't even have a coke freestyle machine. I walked right out. Unless the pics before the remodel are from a different location it would seem they used to have one and if that's the case, how tf do you manage to downgrade after a remodel.
Food was delicious! Had to park to wait for order, but it was all good. Didn't have to wait to long. Customer service was great.
Parking: Drive thru can block the cars that park to dine in. Could get a little frustrating. Drive thru can get really busy .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, 2 Tacos, Cheeseburger
Restaurantji Recommends
Even though this restaurant just got remodeled, the service and attention to detail from the employees is horrible. I've been there 3 times since they reopened and each and every time something has been wrong with my order, the food was cold, or I was asked to park instead of getting my food from the drive-thru window.
Parking: This particular location makes their customers pull out of the drive-thru illegally to park in a spot because their food isn't ready. Absolutely horrible, I will never go there again.
Atmosphere: 2
Food: 5
Service: 1
Drove home after
Making my purchase & Half the order was missing from the bag. I tried to call this restaurant for over an hour & no one picked up ever, no message could be left either.
This jack in the box got a new look recently but the service still stinks i always have to repeat my order like 2 or 4 times and even then when I pull out of the drive thru and I get home my order is wrong and it's cold and or it's falling apart .they still forget napkins and straws and when you ask for ketchup you only get 3 even after they just handed you a big order .at time at the windows pulling up they still read my order back to see if it's correct fries are most of the times cold and taste like they have been sitting for a week .and that's drive thru. Dining inside is not as bad atleast if they mess up your order you can just walk back to the register to get it correctly rather then get home and have to drive all the way back .so before you pull away from drive thru triple check your order
Atmosphere: 2
Food: 2
Service: 1
This location is great! I just want to know when it reopens?
Atmosphere: 5
Food: 5
Service: 5
Good food, open late.!
Food: 5
Service: 5
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